Banner for Firstleaf Wine

Firstleaf Wine Reviews 868

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent selection of wines available. Many appreciate the efficient delivery service, noting that shipments arrive securely packaged and on time. People also highlight the outstanding service, particularly the personalized recommendations and the helpfulness of the wine concierges who curate selections based on individual preferences. However, some customers expressed dissatisfaction with the subscription service, mentioning issues like receiving duplicate wines in different shipments or finding the selections repetitive over time. A few also felt the service lacked personalization and that the overall quality of the wines, even with upgrades, was only fair.

What people talk about most

Product

Customers had positive experiences with product. Reviewers appreciate the quality and variety of wines, often... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the delicious and... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the prompt and reliable... See more

Service

Clients share positive opinions on service, with many praising the excellent wine selections, fast... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Some customers express satisfaction, praising the... See more

Based on these reviews

Rated 4 out of 5 stars

I like the app, except you can't leave review comments/tasting notes from the app. Thumbs up/down is nice, but I have to go to the website to add my personal comments.

Company replied

Rated 4 out of 5 stars

Their review process helps you target the wines you like and they use that flavor profile to suggest other wines you might like.

Company replied

Rated 4 out of 5 stars

Most wines are very good. Usually 1-2 out of 6 are drinkable, but I wouldn’t buy another.

Company replied

Rated 4 out of 5 stars

Good wine and dood selection. Plenty of help if you need it! Classy people.

Company replied


Company details

  1. Wine club
  2. Wine shop
  3. Winery

About Firstleaf Wine

Written by the company

We map your preferences to our portfolio of award-winning wines so you don't have to.

Personalized Wines, Delivered

No two palates are alike — and your wine should reflect that. To get started, you take a quick quiz with questions about what you like to eat and drink. Your responses inform the wines we choose for you and your ratings inform future shipments, creating a wine subscription that evolves as you do. Fun fact: 98% of our monthly club shipments are unique!

Endless Exploration

Discover the world of wine without leaving home. Firstleaf’s expertly crafted portfolio introduces you to bottles from the best wine regions and varietals across the globe. With thousands of wines tasted each year, only the finest make it into our collection. Every shipment includes new wines, ensuring a fresh and exciting tasting experience with every box. If you want to see a summary of the wines you’ve enjoyed, check out your WinePrint!

Award-Winning Wine at Unbeatable Value

We partner directly with world-class winemakers to bring you award-winning wine at up to 60% off retail prices. With no middleman, you're guaranteed premium quality and exceptional value in every bottle. The average annual savings for our wine club members is $500 compared to retail. And with our satisfaction guarantee, you can try new wines risk-free — if you don’t love it, you’ll get a credit toward your next pick.

Personalize wines    Visit store    Open app

Get your first 6 wines for $44.95 + free shipping!

Written by the company

The best subscription wines at the best value, guaranteed.

Enjoy wine without the worry

We’ll credit you for the price of the bottle if you don’t like a wine we select for you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

868 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely LOVE Firstleaf!

I absolutely LOVE Firstleaf!! The wine is incredible. The website is so easy to use. And I get excited every single time my wine box comes in, and it never disappoints

6 July 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We're happy to hear you've had such a positive experience with the club! Please let us know if there's anything we can do to make Firstleaf even better.

Rated 5 out of 5 stars

The best wine club

I have been a member of a few different wine clubs and Firstleaf is by far the best one. They have always chose wines that are perfect to our “taste”. We have never had a wine from them that we didn’t like.

6 August 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We like to think we're the best wine club too and we're continually introducing new wines to our inventory! Be sure to check out our current collection here: https://www.firstleaf.com/store. If you see a wine that piques your interest, just reach out and we're happy to include it in your next order.

Rated 4 out of 5 stars

Most wines are very good

Most wines are very good. Usually 1-2 out of 6 are drinkable, but I wouldn’t buy another.

14 October 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We stand by our Satisfaction Guarantee! If you ever get a wine you just don't like, reach out to our Member Experience team and we'll make it right. A down vote on a wine also ensures it won't be put in future shipments - that's how our club gets better with every box!

Rated 4 out of 5 stars

Good Club

Good wine and dood selection. Plenty of help if you need it! Classy people.

28 August 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We're happy to hear you've had a good experience with our team and thanks for the review!

Rated 5 out of 5 stars

Wonderful Wines on my Doorstep

My Firstleaf Wine shipment allows me access to wines I would never be able to buy in my neck of the woods. Every box is a surprise that never disappoints.

8 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Happy to hear you're enjoying our selection of wines from around the globe! If you'd ever like to try a specific region, just reach out and we're happy to include it in your next box.

Rated 5 out of 5 stars

Love the variety and customizability

I love the variety of wines that come my way and the customizability of what types of wines, how much wine and how often I receive it. I love that a concierge is available, though I've only used them once. I could see them being helpful if I was purchasing for a specific party or event to pair a wine with. I love the ability to review the wines and that it directly ties back to the wines that are sent my way in the future. Plus it gives me a reminder of what I've had and what I've liked if I ever want to purchase more. Overall exceptional experience.

9 October 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We take pride in the customizability of our wine club - from frequency to wine recommendations catered to each member! Thank you for the kind words and for being a valued member at Firstleaf.

Rated 4 out of 5 stars

Their review process works

Their review process helps you target the wines you like and they use that flavor profile to suggest other wines you might like.

29 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the review and please let us know if there's anything we can do to make your experience even better!

Rated 5 out of 5 stars

Great product, great service.

I’ve been a happy customer for several years. I enjoy the wines and I appreciate being able to order as much of my favorites I want. Also, my wine is delivered to a local Walgreens Pharmacy by FEDEX, so I don’t have to be home to sign for it. All of customer service phone calls have been handled by FirstLeaf staff professionally and with kindness.

24 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Hold locations are a great option for members concerned they won't be home for delivery! We're glad to hear you've had such good experiences with our Member Experience team and can't wait to send you your next box.

Rated 3 out of 5 stars

I enjoy the wines I receive very much.

I enjoy the wines I receive very much.
However, recently I’ve begun to question the value of the wine and where it is actually coming from. Do you have wineries that you have agreements with that offer you bottles? Or are the bottles actually from the vineyards you describe? And of the quality that is expected in a wine club of your level?
Thank you for reading my review.
Kathy Kelly
484-467-4463

11 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We work directly with local and international small-batch wineries, and do all the winemaking & finishing here at our winery. Many of these wines have gone on to win some incredible awards! You can view our inventory and see the awards our wines have won in our wine store here: https://www.firstleaf.club/store

Once on our site, you can click Specialty then Top-Award Winning Wines and even see which competitions each wine was entered in.

If you see an award-winning wine you haven't had the chance to try yet, please reach out to our Member Experience team and we're happy to include it in your next box!

Rated 5 out of 5 stars

Loyal customer

Been a loyal customer for years now. Through this club I have been able to try so many different wines from all over the world and I have loved almost all of them.

12 August 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Glad to hear you've enjoyed most of the wines! If you ever get a wine that doesn't match your tastes, just reach out to our Member Experience team and we'll make it right.

Rated 5 out of 5 stars

The wines are wonderful

The wines are wonderful. I am delighted to offer them to guests and let my friends know how much I enjoy the selections.

3 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the kind words and can't wait to send you the next box!

Rated 5 out of 5 stars

A wine connoisseur

The opportunity to sample wines from around the world is huge

16 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

We take pride in the diversity of wine in our club and are continually adding new ones! Be sure to check out our current inventory here: https://www.firstleaf.com/store

Rated 5 out of 5 stars

Not only has very bottle has held a…hmmmmm

Not only has very bottle has held a quality product but also the ease of a case of wine showing up on my doorstep makes my day…. copacetic.

8 October 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

So happy to hear you've had a great experience so far and please let us know if there's anything we can do to make our club even better!

Rated 5 out of 5 stars

Love First Leaf

I have thoroughly enjoyed all of the wines that have been suggested to me by my contact people.They are very knowledgeable, and always friendly.

6 August 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Whether you want to try something new or get a few past favorites our Wine Concierge team is always ready to build your next order!

Rated 5 out of 5 stars

A Double pleasure

I enjoy the wines I receive from First Leaf Wines.
And I also very much appreciate the good service and the pleasant and courteous manner of the office staff.

23 September 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thanks for the review and we're happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look