First Parking Reviews 209

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

First thing i knew about a fine was when I got a letter from DCBL saying I had a £150 fine. No previous contact. I actually tried to pay but the machine was broken Luckily I took a video of me... See more

Rated 1 out of 5 stars

Only method of paying was via the RingGo app or calling RingGo, neither of which were working. I sent screenshots clearly showing I was attempting to pay but the app was displaying an “error” message,... See more

Rated 1 out of 5 stars

I received a parking fine for parking at my place of employment. On my last employment day I went to work on-site as usual, only for a week later to be fined. I was previously paying a monthly parking... See more

Rated 5 out of 5 stars

My mother got a ticket at West Middlesex Hospital. She got a ticket £60 and I wrote to them on behalf of my mother. They accepted my appeal. Thank you so much!

Company details

  1. Car park
  2. Parking Garage
  3. Valet parking service

Information provided by various external sources

First Parking utilise cutting edge technology to provide highly innovative, effective and reliable parking management solutions.


Contact info

3.1

Average

TrustScore 3 out of 5

209 reviews

5-star
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Rated 1 out of 5 stars

Shame on you

Not good when you're giving hospital staff tickets these days, wise up cancel the tickets !!! You are a disgrace in our country

25 March 2020
Unprompted review
Rated 1 out of 5 stars

Bully company driving people to ill health.

When I got there to see a ticket I called the parking attendant over. I said I've paid with a smug look he goes look up there was a permit only sign, I was devastated. ALooking back I am going to appeal but website says do do so within fourteen days. So I've been trying to log on since I got the ticket and it's saying details not found.

On the ticket it says allow 24 hrs before payment . But that means you can even begin to appeal. so it's 14 days my !!

I called the university whom it's permitted to and said you've not made the changes clear. Note I've been using this car park for 4 years.

I can't believe the app paynow allows you to pay for an area that is permitted.

The affect on my mental health is not got.

What a poor company not even allowing me to call as they have no option to do so.

I can't forget the smug look of the ticketing man and the few cars he ticketed that day.

What a nasty world we live in. Unfair high cost fines. It's ok I'll just starve a week.

What a joke paid to park somewhere which is a permit area. How does that work.

One day someone's going to top them selves over something like this.

Because these things mess with your mind. Your finance's. We are not made of money.

18 February 2020
Unprompted review
Rated 1 out of 5 stars

Grimsby hospital parking fine

Went for cancer treatment at Grimsby DPW hospital, I got through the barrier to the car park, no spaces available at all, so obviously an issue with the barriers. Five or six cars waiting in front of me for a space so when a driver pulled out of a grassed space I parked there. No signs or posts saying otherwise regarding keep off the grass. Had nasty surprise of £35 notice on windscreen. Just tried their website is down.

11 February 2020
Unprompted review
Rated 1 out of 5 stars

No stars for First Parking.

In fact First Parking deserve no stars! They are a money making machine who dish out unfair and inexplicable tickets. They do not deserve to be there

21 January 2020
Unprompted review
Rated 1 out of 5 stars

Awful company

They gave me a parking charge with the most ambiguous sign. The sign states customers of the park and cafe could park there. They charged me just because a security officer thought they saw me walking towards the University instead of towards the Cafe, when in fact I visited the Cafe and even provided proof with a receipt. I tried to appeal but they stuck by the fact that a member of security said they saw me walking towards the University.

18 December 2019
Unprompted review
Rated 1 out of 5 stars

Incompetent

Parked at Marjon Plymouth. Entered reg on screen. Get parking fine from First Parking.
Why? Because the computer is not working properly.
Suggest First Parking you do not operate parking system until it has been properly tested.
Suggest you get a phone option that is for your cockups.
Don't tell me you value my privacy when you contact DVLA for my details when the fine is your fault due to your compute rsystem

5 November 2019
Unprompted review
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