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First Truck Parts Reviews 

431
•
TrustScore 4 out of 5

4.1

Van Accessories Shop
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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers had a great experience with this company. Customers frequently found the parts they needed, even hard-to-find items, often noting the good quality and accurate descriptions. Many appreciated the fast and on-time delivery, with products arriving well-packaged and often sooner than expected. Reviewers also mentioned the fair and affordable pricing for the parts. However, some customers also noted issues with their orders, such as receiving parts that were incorrect, incompatible, or did not match the description. A few other people also felt that there were delays in shipping, sometimes even after paying for expedited delivery, or experienced problems with partial shipments.

What people talk about most

Product

Consumers generally report positive experiences with the product, often highlighting the availability of... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and on-time... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the quality of parts... See more

Price

Customers had ambiguous experiences with price, with many reviewers praising the great and fair prices, often... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the online ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more

Rated 5 out of 5 stars

First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more

Company details

  1. Van Accessories Shop
  2. Auto parts shop

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.

Contact info

4.1

Great

TrustScore 4 out of 5

431 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(431)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

Bait and Switch

The part delivered to me looks to be aftermarket, the photos posted online show and claim to be genuine. I feel this is bait and switch. The part does not match the ad that I bought from.

30 October 2025
Rated 5 out of 5 stars

The whole process of calling to make…

The whole process of calling to make sure the part was there. The lady on the phone was real helpful and polite. I ordered the part online which was very easy. The part came in a day earlier than what they told me. Thank you for all your help

10 October 2025

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