First Truck Parts Reviews 

431
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers had a great experience with this company. Customers consistently found the exact, often hard-to-find, parts they needed, praising their high quality, perfect functionality, and fair pricing. Delivery was frequently highlighted for its speed, punctuality, and excellent packaging, ensuring products arrived safely and as described. However, some customers received incorrect or incompatible parts, sometimes facing restocking fees upon return. Concerns were also raised about product descriptions not matching the item, such as new versus used or genuine versus aftermarket, alongside occasional early part failures, shipping delays, or items being out of stock after ordering.

What people talk about most

Product

Users describe positive interactions with product, often finding the correct part, with many praising the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting ease in online ordering, fast... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the great pricing, fair costs, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising the quality of parts received, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more

Rated 5 out of 5 stars

First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more


Company details

  1. Van Accessories Shop
  2. Auto parts shop

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.


Contact info

4.1

Great

TrustScore 4 out of 5

431 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(431)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a turbo before the new year

I ordered a turbo before the new year. Was supposed to delivered that Saturday. Called on Monday to check status and the lady said she would have to call me back. Order had not been processed until Wed. Jan. 7. Still do not have the part I need as of Jan. 13.

9 January 2026
Rated 2 out of 5 stars

Slow shipping

Parts came as advertised but I paid a pretty penny for next day for and it took 3 days before my parts were shipped out

6 January 2026
Rated 1 out of 5 stars

got a wrong part

got a wrong part, sent them the pictures of my old part and the part i received. sent them the vin number also. not willing to help. also want to charge tyhe restocking fee.

5 December 2025
Rated 2 out of 5 stars

Waste time money and get headache

Company not bad but sent me wrong part should understand and customer time and money. I wait for part more than 4 days and park my truck. After long wait i got wrong part due to this i loss my business and get headache. Block my money paid to first truck parts. Than rush to local supplier to get my truck to road. Its my advise always ask them to sent picture before order to confirm if it right or wrong part.

10 December 2025

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