Fish Motors Reviews 

140
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, welcoming, and knowledgeable staff, making the car buying process pleasant and stress-free. Many highlight the exceptional customer service, noting agents are approachable, helpful, and not pushy, providing clear explanations. The overall experience is frequently described as smooth, easy, and efficient, with everything handled quickly from start to finish. Reviewers are delighted with their new cars, often describing them as fantastic and a dream to drive. Thoughtful touches like gift hampers and thorough valets add a personal and delightful aspect to their purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

Product

Users describe positive interactions with the product, with many expressing delight and satisfaction with... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing the process as... See more

Customer service

Customers had positive experiences with customer service, describing it as amazing, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our ca... See more

Company replied

Rated 5 out of 5 stars

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car Plus when we got the car everything was sorted for us... See more

Company replied

Rated 5 out of 5 stars

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door. Ryan processed our purchase and arranged everything we needed... See more

Company replied

Rated 5 out of 5 stars

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Moto... See more

Company replied


Company details

  1. Car dealer

Written by the company

Used Car Sales - Over 160 cars available Enhance your drive today at our award winning dealership, relaxed family atmosphere


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(140)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcoming staff and a relaxed…

Welcoming staff and a relaxed environment. No fussing and made the process simple. A pleasant experience

1 March 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a great review Phil we really appreciate it

Rated 5 out of 5 stars

I purchased my very 1st automatic

I purchased my very 1st automatic MG trophy 72 plate electric car from fish motors and I can honestly say I'm over the moon! 🌝 Firstly the customer service I received from Chris was brilliant from me choosing the right car,to test driving and then purchasing was impeccable! I couldn't be happier! My new car is a dream to drive, I wasn't sure how to feel with it being my first automatic but during the test drive Chris was calm and reassuring all of the time!
I'd wish to thank Chris and Darren for your help and knowledge in buying my first automatic/electric car, Chris even set up the app for me on my phone so it'll be easier for me when I charge up my car.
And I mustn't forget the surprise hamper I received also, I was delighted! What a lovely combination of little touches inside the hamper box, very thoughtful!
A huge thankyou again for Chris and the team at "Fish Motors" I couldn't be happier with my New car! 😁☺️🤗⭐⭐⭐⭐⭐+

17 February 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Janet we really appreciate your kind words

Rated 5 out of 5 stars

Got the car i always wanted

Got the car i always wanted. Great service and great trade in price. The staff here are great and don't hound you as soon as you walk in. I'll definitely come here again!

3 February 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Chris we really appreciate it

Rated 5 out of 5 stars

Amazing

Great dealership, dealt with Matthew who was super helpful in explaining everything, very fair and genuine. Would definitely recommend these guys, great cars and great service! Thank you

27 January 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Emma we really appreciate your feedback

Rated 5 out of 5 stars

Great value and range of cars

Great value and range of cars. Ryan and the team were really helpful in getting a deal sorted quickly. Thanks!

16 January 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for the amazing review Jamie we really appreciate it!

Rated 5 out of 5 stars

I have recently part exchanged my old…

I have recently part exchanged my old vehicle for a new one from Fish Motors and they were brilliant! From start to finish.

I work in a family run business myself so I do know how important customer service is and they were all brilliant.

Thank you!

11 January 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Gemma we really appreciate your feedback and kind words

Rated 5 out of 5 stars

5 stars and more

Wonderful interaction from start to
Finish . Exceptional proactive customer service with emails and video updates . Lovely additional touch of thank you box

14 January 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Rosie we really appreciate it

Rated 5 out of 5 stars

100% recommend

The service was great. Ryan fish was excellent in helping me to sort my new car without being pushy like most salesmen are. He was very approachable and always happy to help. Would 100% recommend. Made the process of buying a car a lot simpler.

9 January 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Harley we really appreciate your feedback and kind words

Rated 5 out of 5 stars

Found Chris really helpful and quick…

Found Chris really helpful and quick with any questions, going the extra mile to make the buying process painless.

3 December 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for the amazing review we really appreciate it

Rated 5 out of 5 stars

Found the car on Auto Trader and…

Found the car on Auto Trader and traveled with my son to Bolton to see it.
No pushy car sales, we were given the keys to view.
Took it for a test drive and loved it.
It needed new wipers and it was serviced before I picked it up a week later, the time was my choice.
The whole process was smooth and seamless, Chris took care of everything, swapping my tax over and part exchanging my old car.
My son said he will go to the same garage in the future, high praise indeed 😆
Such a trustworthy company, the best experience in buying a car I have had.
Thank you!

30 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Karen we really appreciate your kind words and feedback

Rated 5 out of 5 stars

A really friendly and helpful businesss

A really friendly and helpful business. No pushy salesperson. Matthew sorted everything, from our trade in to driving away in our perfect car. Thank you. We have already recommended Fish Motors to friends.

23 November 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Jon we really appreciate it

Rated 5 out of 5 stars

Great service and great selection of…

Great service and great selection of cars. Everyone kind and friendly from start to finish. Honestly one of the best experiences buying a car ive had, no trying to sell you stuff you dont want just straight forward process.

15 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Michael we really appreciate and value your feedback

Rated 5 out of 5 stars

Matthew was helpful from start to…

Matthew was helpful from start to finish. A couple of cosmetic issues with the car were sorted without question. A very happy customer.

13 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Charles we really appreciate it

Rated 5 out of 5 stars

I dealt with Matthew

I dealt with Matthew. I found him to be patient, understanding and a man of his word. No pushy sales just comfortable chat. Did all that he said he would so that I was very happy with my purchase. Found this company via a car on eBay. I would be happy to purchase from them again, though I hope I don't have to for some years to come!

3 November 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Julie we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

Fish Motors Brilliant Service

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car
Plus when we got the car everything was sorted for us there and then quick simple and easy.
When the gearbox was making some strange sounds fish motors spent no time in getting the problem fixed within a matter of days would recommend them to any one

14 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks so much for the great review! Really glad Ryan and the team made you feel welcome and that everything was nice and straightforward. Enjoy the new car! :)

Rated 5 out of 5 stars

No pressure or hard sell

No pressure or hard sell, which makes a huge difference, we looked around at our leisure and asked for help when needed. Mathew was great, couldn't have asked for better.

11 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for your lovely review! We're really glad you felt comfortable to look around at your own pace with no pressure. Matthew will be delighted to hear your kind words. We appreciate you taking the time to share your experience and hope to see you again in the future!

Rated 5 out of 5 stars

Professional experience

From seeing the car on Autotrader, going to view and test drive was easy, the car was made easily available for a test drive even when I hadn't made a appointment. Mathew was professional and not pushy, he left me alone to look over the car. I left a deposit and was able to pickup the car this weekend, 5 days after viewing, the car needed a tyre which was replaced and a new MOT was put on prior to collection. The hand over was done very easy and stress free and the thank you box was a nice touch. I would consider using Fish again, their prices are fare and the fact you don't have to pay a admin fee on top the asking price like a few companies I looked at. All in all a good professional experience.

8 November 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you so much for your fantastic review! We're really glad to hear the buying process felt easy and stress-free from start to finish. Matthew will be pleased to know you appreciated his professional, no-pressure approach.

We truly appreciate your feedback and would be delighted to welcome you back to Fish again in the future. Enjoy your new car!

Rated 5 out of 5 stars

I can't thank Mathew enough for the…

I can't thank Mathew enough for the comforting service and smooth transition of the whole thing thank u so much very happy. Would highly recommend anyone who buys a car first time like this x.5 stars plus x

18 October 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Emma we really appreciate your kind words and value your feedback

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