Fish Motors Reviews 

140
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, welcoming, and knowledgeable staff, making the car buying process pleasant and stress-free. Many highlight the exceptional customer service, noting agents are approachable, helpful, and not pushy, providing clear explanations. The overall experience is frequently described as smooth, easy, and efficient, with everything handled quickly from start to finish. Reviewers are delighted with their new cars, often describing them as fantastic and a dream to drive. Thoughtful touches like gift hampers and thorough valets add a personal and delightful aspect to their purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

Product

Users describe positive interactions with the product, with many expressing delight and satisfaction with... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing the process as... See more

Customer service

Customers had positive experiences with customer service, describing it as amazing, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our ca... See more

Company replied

Rated 5 out of 5 stars

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car Plus when we got the car everything was sorted for us... See more

Company replied

Rated 5 out of 5 stars

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door. Ryan processed our purchase and arranged everything we needed... See more

Company replied

Rated 5 out of 5 stars

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Moto... See more

Company replied


Company details

  1. Car dealer

Written by the company

Used Car Sales - Over 160 cars available Enhance your drive today at our award winning dealership, relaxed family atmosphere


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(140)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company proves that long distance…

This company proves that long distance purchases of a car is easy, prompt and reassuring. I can recommend highly.

8 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review John we really appreciate it

Rated 5 out of 5 stars

Excellent Customer Service

Fish for Motors made my experience in buying a used Audi A6 S-Line very easy and straightforward. Excellent customer service from the highly knowledgeable Chris. I would highly recommend this garage to people looking for a nice but affordable used car.

27 September 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Freya we really appreciate and value your feedback

Rated 5 out of 5 stars

Delighted with our new car and the…

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our car was seamless.

A special thanks to Matthew in sales, who went above and beyond to answer all our questions and make sure everything was taken care of. He was professional, welcoming, and really put us at ease. The thank-you gift was a lovely touch — highly recommend!

20 September 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Anne we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

Great customer service

Great customer service. I especially appreciated the transparency and care. Getting a gift hamper at the end of the purchase was so unexpected and thoughtful. Special thanks to Matthew and Ryan. And not to mention, the car is fantastic.

27 September 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Ania we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

We have just purchased an EV from fish…

We have just purchased an EV from fish and from our first inquiry to our pick up we had a great experience, the two salesmen were so professional and just left us to it , gave us the keys to look at the car , we went ahead with the purchase and we had a smooth problem free experience, and I even got a goody box full of lovely things , well done guys ! Would definitely recommend this dealership.

25 September 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a lovely review Dolores we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

A seamless experience from start to finish

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Motors. Their gift hamper on the day of purchase was a warm, personal touch. My car was handed over after a thorough valet. Their attention to detail was second to none.

20 September 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Lewis we really appreciate and value your feedback

Rated 5 out of 5 stars

5 stars in every respect…

This is the second vehicle we have purchased and returned because of the first class attention given to all details and I'm happy to say that they still Excel in service and quality

5 September 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Jane we really appreciate and value your feedback

Rated 5 out of 5 stars

He didn’t want us to leave without a car

We originally planned to buy a vehicle we saw on line.
After seeing it in reality we decided to look at another, we unfortunately couldn’t afford it.
Matthew was very helpful in showing us an affordable vehicle which we test drove the same day.
We made sure we could afford the car and signed the same day.
He didn’t want us to leave without a car.
We were very surprised in receiving a thank you gift 🎁 when we picked up the car a few days later 👍👍

30 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Ann we really value your feedback and appreciate your kind words

Rated 1 out of 5 stars

I bought a vehicle that was not fit for purpose

I bought a vehicle that was returned twice for mechanical issues ,I was assured it was all sorted until a recent MOT revealed that anti roll bar drop links had been replaced....er , no they weren't because it failed due to this lie of them being replaced , my wife and daughter use this car as well as me ... So I will never use them again !!

22 August 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Hello,

We take all feedback very seriously, especially when it involves safety concerns however, we’re unable to identify your purchase or vehicle details from this review.

We’d really appreciate the chance to look into this properly and address any issues, so please get in touch with us directly at 01204387600 or sales@fishmotors.co.uk with more information.

Best regards,
Fish Motors Ltd

Rated 5 out of 5 stars

Gorgeous Nissan Juke

Beautiful car that I am very pleased with and I love driving. Really helpful with sorting out a good deal with my trade in.

17 July 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Paula we really appreciate and value your feedback

Rated 5 out of 5 stars

Found the right car for us through Fish…

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door.
Ryan processed our purchase and arranged everything we needed all very quickly and professionally. Great family run business.

8 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Gary we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

It was an absolute pleasure buying a…

It was an absolute pleasure buying a car from Fish motors. No sales pressure and all the staff were knowledgeable and friendly.

9 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Janine we really appreciate and value your feedback

Rated 5 out of 5 stars

Top service

Top service, very informative and open to options of cars when unsure on what to purchase. Understood the process fully and was explained. Gave help on all the other steps on getting the vehicle such as taxing and future service etc.
100% would recommend

6 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Jamie we really appreciate and value your feedback

Rated 5 out of 5 stars

Excellent service from Ryan

Excellent service from Ryan - finance pushed through immediately, good price for the car and collected within 24 hours!

1 August 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for the great review Nathan we really appreciate it

Rated 5 out of 5 stars

Amazing Experience!

Ryan was awesome. From start to finish super quick and easy experience! Ryan got me photos promptly when the vehicle arrived and was super helpful. The thank you box was such an amazing idea and thoughtful too! Would highly recommend!

16 July 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Leon! We really appreciate and value your feedback

Rated 5 out of 5 stars

Excellent customer service

Excellent service and honest folk

Absolutely delighted with purchase from fish motors, really nice friendly family run business, I can not fault Ryan and service provided, will definitely be using them again when need another car or here of anyone looking for a car, many thanks

11 July 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for your wonderful feedback Paul! We’re so glad you had a great experience with Ryan and the team. We appreciate your support and look forward to helping you again in the future!

Best regards,
The Fish Motors Team

Rated 5 out of 5 stars

Great dealership

Great dealership, I’m really pleased with the car and their staff were all awesome and really helpful - extra shout out to Ryan who arranged the car for me.

7 July 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Charlie we really appreciate and value your feedback

Rated 5 out of 5 stars

Top dealers!

I was dealing with Ryan who was great guide and helped me choose perfect car for my girlfriend.
They stock plenty of cars from different classes and price ranges. Spot on customer service and after sale support.

28 June 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Jakub we really appreciate and value your feedback

Rated 5 out of 5 stars

5-Star Service

5-Star Service with a Heartfelt Touch!
I cannot express enough how delighted I am with my recent purchase from Fish Motors I had the pleasure of buying a Lexus RX450from them, and the entire experience was nothing short of exceptional. Well done Ryan for a great experience .

24 April 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Peter we really appreciate and value your feedback

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