Fit4Me Reviews 

522
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 397 reviews, most reviewers were unhappy with their experience overall, expressing severe frustration with the platform. Customers frequently experienced unexpected charges, hidden fees, and issues with subscription renewals. Users also struggled with persistent technical issues, noting that videos lagged, crashed, and the application was difficult to download or navigate. The minority of people were satisfied with the application, finding it genuinely helpful for building healthy daily habits and easily fitting into busy schedules. Reviewers mentioned that the exercises were fun, motivating, and provided a great way to stay active every single day. Some individuals appreciated the versatile features and enjoyed the workout routines offered by the program.

What people talk about most

User experience

Consumers find user experience to be ambiguous, reflecting a wide range of differing opinions. Many reviewers... See more

Subscription

People report negative experiences with subscriptions, highlighting unexpected charges for additional plans... See more

Payment

Reviewers highlight negative aspects of payment, consistently reporting unexpected charges after... See more

Application

Users describe ambiguous interactions with app, as experiences vary widely from complete dissatisfaction to... See more

Price

Reviewers mention negative feedback about price, expressing frustration over unexpected costs and opaque... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi Fit for Me team, I’ve been using the platform for my workouts and wanted to share some feedback regarding a recurring issue. During the exercises, the video frequently freezes or lags, w... See more

Company replied

Rated 3 out of 5 stars

And I thought it was Asian Pilates so already it’s false advert..I’m obese so getting on the floor is a mission and getting back up in time for the next exercise is not working,but I’ll continue becau... See more

Company replied

Rated 3 out of 5 stars

The workouts seem ok. Initial offer is cheap, but jumps to 47.99. Bit steep. So I cancelled. Oh boy, now that's an interesting process page after page of offers, please stay...to the point whe... See more

Company replied

Rated 3 out of 5 stars

I like the selection and difficulty of the exercises. What I don't like and don't understand is why I can't return to a given exercise—once it's finished, it's locked? Why? I'd like to repeat the se... See more

Company replied


Company details

  1. Weight-Loss Service
  2. Fitness and nutrition

Written by the company

Fit4Me - your first step to a healthier, more active life Fit4Me is here to help you start your wellness journey, even if you’ve never worked out before. You’ll find everything you need to start: short video workouts, Wall Pilates, Chair Yoga, personalized meal plans, and intermittent fasting programs. All adapted to your goals, fitness level, and lifestyle. Fit4Me supports you every step of the way with no pressure, no stress, and no complicated routines. More than 500,000 people have already joined Fit4Me across iOS and Android, building healthier routines and feeling stronger every day.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

522 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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2.7

All reviews

(522)

484 reviews in the last 12 months

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Rated 3 out of 5 stars

The selection and difficulty of the exercises is fine. The pace is unnecessarily rushed.

I like the selection and difficulty of the exercises. What I don't like and don't understand is why I can't return to a given exercise—once it's finished, it's locked? Why? I'd like to repeat the set right now. I also don't have time to get into the position and understand the exercise right away, and I have to keep going back—it's unnecessarily fast, and the countdown starts at the beginning of each exercise. I would appreciate it if the exercise were first explained and demonstrated more slowly and then the countdown began. This way, I always have to stop and return the exercise to the beginning. I was quite surprised by this, as other similar applications are much more user-friendly in this regard, allowing for understanding and the pace of the exercise.

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Pavlina,

Thank you for taking the time to share such detailed feedback — we really appreciate it.
We’re glad to hear that the selection and difficulty of the exercises feel right for you. At the same time, we completely understand your frustration regarding the pace, countdown timing, and the inability to immediately repeat an exercise. Your points about needing more time to get into position and benefit from a slower explanation are very valid.
Your feedback highlights important usability aspects, and we’ll be sharing it with our product team as we continue working on improving the experience, including pacing, explanations, and exercise navigation.
If you’d like, please feel free to contact us directly so we can also see how to help you adjust your experience in the meantime.
Thank you again for your honest and constructive input — it truly helps us improve.

Best regards,
The Fit4Me Team 🌿

Rated 1 out of 5 stars

Only one of the workouts loads up it…

Reply from Fit4Me

6 hours ago
Dear Angela,
Thank you for the update, and we’re sorry for the inconvenience.
Please share the email address you used to register, and our team will contact you directly to help resolve this issue.
Best regards,
The Fit4Me Team 🌿
You asked me to share my email address but when i do this is the message I get "Sorry, we don't allow email addresses in reviews. Please edit your review."

Thank you for getting back to me but the email address you gave does not work
I have emailed it and emails come back un delivered

Reply from Fit4Me

2 minutes ago

Best regards,
The Fit4Me Team 🌿

Only one of the workouts loads up it freezes 40 seconds into it. Music plays away but all you can see in a not very visible frozen image.Very unhappy with this many thanks Angela

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Angela,
Thank you for the update, and we’re sorry for the inconvenience.
Please share the email address you used to register, and our team will contact you directly to help resolve this issue.
Best regards,
The Fit4Me Team 🌿

Rated 5 out of 5 stars

I feel secure to be with a method

I feel secure to be with a method to follow.
I am just starting but very exited to do my part to get my goal

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Ana Lucía,

Thank you so much for your wonderful feedback! We’re really happy to hear that you feel secure following the method and excited to work toward your goal — that’s an amazing mindset to start with 💪
Take it step by step, stay consistent, and trust the process. We’re cheering you on and are here to support you along the way!

Best regards,
The Fit4Me Team 🌿

Rated 5 out of 5 stars

Im enjoying it sooo far this is my 3rd…

Im enjoying it sooo far this is my 3rd day

4 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear TheDivine GoddessTurehene,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the program and that you’re already on your third day — that’s fantastic 👏
Keep up the great momentum, and we’re excited to support you as you continue your journey!

Best regards,
The Fit4Me Team 🌿

Rated 4 out of 5 stars

I feel as if the teacher is very good

I feel as if the teacher is very good. He explains well and knows his stuff!
The only thing that would improve on the experience is if I could watch on the big TV screen via my firestick. My eyes are not good for a small mobile picture far enough away to practice .

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Geraldine,

Thank you so much for your kind words about the instructor — we’re really glad to hear that you find the explanations clear and helpful.
We completely understand how important a larger screen can be, especially for comfort and visibility during practice. Your suggestion about watching on a TV via Fire Stick is very valuable, and we’ll be sure to pass it along to our team as we continue improving the experience.
Thank you again for your thoughtful feedback.

Best regards,
The Fit4Me Team 🌿

Rated 2 out of 5 stars

Routine should be better sequenced

Routine should be better sequenced - floor exercises, then standing. Not up and down and up and down.

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Michele,

Thank you for sharing your feedback. We understand your point and agree that exercise sequencing is very important for comfort and flow during a workout.
Your suggestion about grouping floor exercises separately from standing ones is very helpful, and we’ll be sharing this with our product team as we continue to improve the program structure.
Thank you for taking the time to help us make the experience better.

Best regards,
The Fit4Me Team 🌿

Rated 1 out of 5 stars

The program is not what I thought it…

The program is not what I thought it would be. I would like to cancel my subscription. I would appreciate to cancel. Please let me know how to do this

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Maria,

Thank you for your feedback. We’ve reached out to you via email to assist further and help resolve this matter seen. Please take a moment to check your inbox and feel free to reply so we can support you.

Best regards,
The Fit4Me Team 🌿

Rated 1 out of 5 stars

Exercises not downloading

The first session- January1, I had no problem. Program was well laid out and I formative
The next day and today, the exercise session will not download.

Thank you but no thank you. I will not be continuing this program. Too frustrating.

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Jennifer,

Thank you for your review. We’d really like to help you, however we’re currently unable to locate your account based on the information available here.
Could you please share the email address associated with your account (or contact us directly), so we can identify your profile and assist you properly with the cancellation and any further questions?
We look forward to resolving this for you.

Best regards,
The Fit4Me Team 🌿

Rated 1 out of 5 stars

New to experience

This is really for someone who never moves- the person who was promoting the program looked amazing and fit but the 7 minutes are not going to make one look like her…. Extremely disappointed in the program. And I want to cancel the subscription immediately!!!!

30 December 2025
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Customer,

Thank you for sharing your feedback. We’re sorry to hear that the program didn’t meet your expectations and that you’re feeling disappointed.
Our workouts are designed to support people at different starting levels, focusing on consistency and gradual progress rather than instant results. We understand, however, that this approach may not be the right fit for everyone.
If you would like to cancel your subscription, our support team will be happy to assist you. Please contact us at support@fit4me.io using the email address associated with your account, and we’ll take care of this for you as quickly as possible.
We appreciate you taking the time to share your experience, as it helps us continue improving.

Best regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

Today is my 1st day of Tai chi workout

Today is my 1st day of Tai chi workout. Wait till a week for better review

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Kay,

Thank you for sharing your first impressions! We’re glad to hear you’ve started your Tai Chi journey.
Taking some time to get used to the movements is completely normal, and we hope the coming sessions help you feel more comfortable and confident. We’re looking forward to hearing how you feel after a week!

Best regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

You didn‘t tell that I need a wall to…

You didn‘t tell that I need a wall to do my exercise. There is not judt one free wall in my flat.

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Ute,

Thank you for your feedback. We’re sorry for the inconvenience this caused and understand how limited space can make certain exercises difficult.
We appreciate you pointing this out, and your comment helps us improve how we explain the requirements in advance. If you’d like, we’d be happy to help adjust your plan to exercises that don’t require wall support.

Best regards,
The Fit4Me Team 🌿

Rated 4 out of 5 stars

First session done

First session done. Felt good. Looking forward to the rest. Time will tell.

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Graham,

Thank you for sharing your first impressions! We’re glad to hear that your first session felt good.
Consistency is key, and we’re excited to support you as you continue with the program. Wishing you great progress in the sessions ahead!

Best regards,
The Fit4Me Team 🌿

Rated 5 out of 5 stars

Great app that keeps you consistent

Great app that keeps you consistent

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Amanda,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the app helps you stay consistent — that’s exactly what we aim for 💪
Keep up the great work, and thank you for being part of Fit4Me!

Best regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

There’s no photo or version

There’s no photo or Vedio to demonstrate how to do. So I may done my steps wrongly without lowering.or correctly without knowing either.

Thank you
Monica

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Monica,

Thank you for taking the time to share your feedback. We understand your concern, and you’re absolutely right — visual guidance is very important when learning new movements.
We’d like to let you know that a PDF guide with exercise descriptions is included in the welcome materials, which many users find helpful when following the steps. That said, we truly appreciate your feedback, and we’re actively working on improving the experience, including clearer visual guidance.
Thank you again for your comment — it really helps us continue to improve.

Best regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

The exercises are OK but.........

The exercises are doable for me, but I can't do any exercises lying on the floor at the moment, only standing or sitting.

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Martina,

Thank you for sharing your feedback. We’re glad to hear that the exercises are generally doable for you.
We completely understand that floor exercises may not be suitable for everyone at the moment. We’d be happy to help adjust your plan and focus on standing or seated exercises only, so it better fits your current needs.
If you’d like, please contact us directly and we’ll gladly assist you further.

Best regards,
The Fit4Me Team 🌿

Rated 4 out of 5 stars

Simple and clear

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Sig.a Braun,

Thank you so much for your feedback! We’re happy to hear that you found the program simple and clear — that’s exactly what we aim for.

Best regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

Boring....

3 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Marius,

Thank you for your feedback. We’d really appreciate it if you could share a bit more about what exactly felt boring to you — for example, the type of exercises, the pace, or the format.
Your input helps us understand what to improve and make the experience better.

Kind regards,
The Fit4Me Team 🌿

Rated 3 out of 5 stars

Hello

Hello.
Training is good. My legs were a bit stiff after training yesterday ☺️

I am still on vacation so I wanted to know is it not possible to enter food eat not what you planned for me?

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Tselane,

Thank you for your feedback! We’re glad to hear that you’re enjoying the training 😊
Some muscle stiffness, especially at the beginning, is quite normal — listening to your body and taking it easy is always a good approach.
Regarding your question about food: yes, absolutely — you can adjust your meals even if you’re on vacation. The meal plan is meant to be flexible, and you can log or choose foods that differ from the suggested plan to better match what you’re eating.
If you need any help with this or have questions about adjusting your plan, feel free to reach out — we’re happy to help!

Best regards,
The Fit4Me Team 🌿

Rated 1 out of 5 stars

Impossible to unsubscribe

The steps outlined to unsubcribe cannot be followed. There is no section “manage subscription” under my profile in the app and it cannot be found in my subscriptions in the App store. I already sent an email to cancel but have not heard back

1 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Cleri,

We’re sorry to hear that you’re considering cancelling your subscription. We’d really appreciate it if you could share a bit more about what led to this decision, as your feedback helps us improve our service.

We’ve also sent you an email and would be grateful if you could take a moment to review it when you have time, so we can assist you further.

Best regards,
The Fit4Me Team 🌿

Rated 2 out of 5 stars

Settings for account cancellation

I cannot find the setting anywhere to unsubscribe!!!

2 January 2026
Unprompted review
Fit4Me logo

Reply from Fit4Me

Dear Chris,

Thank you for your message, and we’re sorry for the confusion.
If you purchased via the Fit4Me app, you can cancel your subscription by following these steps:
Open the Fit4Me app
Tap More (bottom-right corner)
Go to App Settings → Help → Manage Subscription
Select your active subscription and follow the on-screen steps

If you’re still unable to cancel, please contact us at support@fit4me.io with the email address used for registration, and our team will assist you.

Best regards,
The Fit4Me Team 🌿

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