FIT College  Reviews 

544
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the teaching staff for being supportive, highly knowledgeable, and genuinely invested in helping students successfully build their careers. Many people find the overall learning environment exceptionally welcoming and truly appreciate the engaging practical sessions provided throughout the program. However, some customers also noted that the course workload felt overly demanding, repetitive, and assignment-heavy, particularly for remote learners. A few other people also felt that response times from support teams were quite slow and getting reliable assistance during their studies was difficult. Some reviewers experienced technical frustrations with online portals and platforms while trying to complete required tasks.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that trainers and instructors are experienced,... See more

User experience

People report ambiguous experiences with user_experience, as reviewers express deeply mixed feelings about... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful tutors and quick... See more

Service

Customers had ambiguous experiences with service, reflecting both strong appreciation and deep frustration.... See more

Website

Reviewers share mixed feedback about the website. Some consumers appreciate the good online study portal and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult education centre
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

544 reviews

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4.4

All reviews

(544)

89 reviews in the last 12 months

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Rated 4 out of 5 stars

Making more clear about the content expected for online students

I enrolled for Cert III and IV for an online course. I spent a long time on the phone with Nicky (I think was her name) trying to decide if online would still be doable since I work and have 2 little kids (back in 2023, they were under 4). Decided to go with online one because it sounded quite manageable. Found later it was quite challenging since the course (both) requires a big load of videos, find people who wants to participate, etc. Maybe I was naive but I was very suprised with the amount of videos and specifics for each task, I do understand that it'sprobably the best way for online students, but it'sdefinitely something that I would had appreciated if it was clear, so I could make the decision informed. On the other hand, the on-campus support was fabulous. Really learnt a lot from Timothy, as he was always open to bring discussion and making us think critically, which I appreciated so much. Really struggled after he left. Overall, course is good. Maybe in the future, the marketing guys could also mention a bit the amount of load for future online students, so they can make the decision having that information in mind so they can plan ahead better than I did.

10 March 2026
 FIT College  logo

Reply from FIT College

Hi Jaqueline,
Thank you for sharing such a thoughtful and detailed review. We truly appreciate you taking the time to reflect on your experience with the Cert III & IV online programs.

We’re glad to hear that your on-campus interactions especially with Timothy were valuable and supported your learning. We’ll be sure to pass that feedback on to the team.

We also want to acknowledge your comments regarding the workload and video-based assessment requirements for online study. Your experience highlights an important area for improvement in how we communicate expectations upfront, particularly for students balancing work, family, and study. While these components are essential for meeting national competency standards, we absolutely understand how crucial it is that future students have a clear picture of what’s involved from the start.

We’re sorry to hear you struggled after Timothy moved on, and we appreciate you bringing this to our attention. Ensuring consistent support is something we take seriously, and your insight helps us continue strengthening our trainer experience.

We wish you the very best in your fitness career, and we’re here if you ever need further support or guidance.

The FITCollege Team

Rated 5 out of 5 stars

The team that supported you made the…

The team that supported you made the most difference, they were able to explain different things in multiple ways to help you through assignments and challenges

9 March 2026
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Reply from FIT College

Hi Jack,

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team made such a positive difference throughout your studies.
We appreciate you taking the time to share your experience and are proud to have been part of your journey.

FITCollege

Rated 5 out of 5 stars

The teachers made it Great & Dani

The teachers made it Great & Dani, they helped me understand everything I needed to so that I’m ready when i start my career as a personal trainer.

9 March 2026
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Reply from FIT College

Hi Anthony,

Thanks for your great review! We're glad our teachers especially Dani helped you feel confident and ready for your personal training career. We appreciate you sharing your experience!

FITCollege

Rated 5 out of 5 stars

With all the support from the teachers…

With all the support from the teachers is hands down the best I’ve experienced and will definitely be recommending fit college to others

19 February 2026
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Reply from FIT College

Hi Tanya,

Thank you for your wonderful feedback! We're so glad to hear our teachers' support made such a positive impact on your experience. We truly appreciate your recommendation.

FITCollege

Rated 3 out of 5 stars

I recently completed my Cert III & IV…

I recently completed my Cert III & IV in Fitness. I loved Cert lll, loved the teachers and support. The courses allowed me to study flexibly and ultimately helped me achieve my qualification, which I’m grateful for.

However, I found the level of support throughout the Cert lV to be quite limited at times, and the marking, feedback & relationships could feel inconsistent and cold. There were a few instances where communication, marking or expectations around assessments were unclear.

In the end, I was able to complete the course and gain my qualification, but I do think improvements could be made in communication and student support.

3 March 2026
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Reply from FIT College

Hi Katelyn,

Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear you loved your Cert III, the teachers, and the support you received, and that the flexible study options helped you achieve your qualifications.

We’re also grateful that you’ve highlighted where your Cert IV experience didn’t quite meet expectations. We never want communication or support to feel unclear or inconsistent, and your comments will be passed on to our team so we can continue improving the student experience across all courses.

Congratulations on completing your qualifications.

FITCollege

Rated 5 out of 5 stars

Easy to navigate through the course…

Easy to navigate through the course information with AWESOME help from the trainers (Thanks Kylie et,al.).
Plenty of challenges along the way, but plenty of help to get it done.

23 February 2026
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Reply from FIT College

Hi there,

Thank you so much for your fantastic review!

We’re thrilled to hear that you found the course easy to navigate and that our trainers — especially Kylie — were able to support you along the way. We’ll be sure to pass on your kind words to her and the rest of the team 😊

It’s great to know that while the course challenged you (as it should!), you always felt supported and had the help you needed to get through it. That balance is exactly what we aim for.

Congratulations on pushing through the challenges — we’re proud of your effort and achievement!

All the best,
The FITCollege Team

Rated 5 out of 5 stars

I studied part time at FIT College in…

I studied part time at FIT College in Hindmarsh(before shutting down)/Glenelg in Adelaide. Despite moving locations everything transitioned smoothing and didn't impact learning at all. The content was a good mix of theory and practical work, with plently of time being spent on the gym floor practicing. Getting a job through this course was extremely easy, as i was able to get into contact with goodlife PTMs through meeting them in-club while learning at the goodlife Glenelg location. Overall, would highly recommend for anyone looking for an efficient and effective way to become a PT!

12 December 2025
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Reply from FIT College

Hi Oliver,

Thank you so much for sharing your experience! We’re thrilled to hear that your transition between our Hindmarsh and Glenelg campuses was smooth and didn’t impact your learning. It’s great to know you enjoyed the balance of theory and practical training, especially the hands-on time in the gym environment.

We’re also proud that your in-club learning helped you connect with Goodlife PTMs and secure a role so quickly — that’s exactly the outcome we aim for!

Wishing you every success in your PT career, and thanks again for recommending FIT College.

– The FIT College Team

Rated 5 out of 5 stars

FIT college is the best

The structure of the teaching was very good. The trainer was very professional and knowledgeable. I’ve learnt so much from this course.

16 February 2026
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Reply from FIT College

Thank you Evie!

We’re thrilled to hear that you found FIT College to be the best and that you enjoyed the structure of the course. It’s fantastic to know that your trainer’s professionalism and knowledge made such a positive impact on your learning experience.

We’re so glad you’ve taken so much away from the course and truly appreciate you taking the time to share your experience! 💪

Rated 5 out of 5 stars

Fit College provide great support…

Fit College provide great support throughout completing my qualification. They communicated well from the first day of starting my study.
Fit college offers great support to their students with clear and reliable communication, extra support sessions each week, clear instructions for each unit.

5 February 2026
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Reply from FIT College

Hi Natasha,

Thank you for your wonderful feedback! We’re so pleased to hear that you felt well supported throughout your qualification. Clear communication and consistent guidance from day one are incredibly important to us, so it’s great to know that reflected in your experience.

We’re also glad you found the extra support sessions and unit instructions helpful — our team works hard to ensure every student feels confident and supported at every stage.

Congratulations on completing your studies, and we wish you all the best in your career!

– The FIT College Team

Rated 5 out of 5 stars

The company was very patient with me…

The company was very patient with me and helped me all the way through my journey to completing my cert 4 in fitness

12 February 2026
 FIT College  logo

Reply from FIT College

Hi Oliver,

Thank you so much for your kind words! We’re really glad to hear that you felt supported and guided throughout your journey completing your Certificate IV in Fitness.

Patience and ongoing support are incredibly important to us, as we understand that everyone’s journey is different. It’s great to know our team was able to help you every step of the way.

Congratulations on achieving your Cert IV — that’s a fantastic accomplishment! We wish you every success in your career in the fitness industry.

– The FIT College Team

Rated 4 out of 5 stars

The On Line support staff have been…

The On Line support staff have been beneficial in helping me understand the requirements to complete my Tasks.
They have encouraged me and made my journey with Fit College a positive experience.

20 January 2026
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Reply from FIT College

Hi Owen,

Thank you for your review! We’re delighted to hear you enjoyed the learning experience and found the practical components valuable. It’s great to know the course has been positive for you.

We appreciate you taking the time to share your feedback!

FIT College Team

Rated 4 out of 5 stars

Great learning interaction

Great learning interaction, and great Practical

9 January 2026
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Reply from FIT College

Thank you for your review, Owen!

We're delighted to hear that you enjoyed the learning experience and found the practical components valuable. We believe that combining interactive learning with hands-on experience is key to developing the skills and confidence needed for success in the fitness industry.

Thank you for choosing FIT College and for taking the time to share your feedback. We wish you all the best in your future fitness career!

The FIT College Team

Rated 5 out of 5 stars

South Melbourne Fitcollege team.

Troy, Mark, and Erica were extremely helpful and demonstrated a great understanding of fitness and wellbeing. I would definitely recommend Fitcollege based on my experience with them..

23 October 2025
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Reply from FIT College

Hi Momen,

Thank you for your great review! We’re so pleased to hear that Troy, Mark, and Erica were helpful and brought strong knowledge of fitness and wellbeing to your experience. We’re incredibly proud of our South Melbourne team, and it’s wonderful to see their support recognised.

We truly appreciate your recommendation and are glad to hear your time with FIT College has been so positive.

Thank you again for sharing your experience!

FIT College Team

Rated 1 out of 5 stars

Very disappointed in my experience

I was very disappointed with my experience in the Fit College - Individual Support – Disability (Online) course. Before enrolling, there was plenty of contact and support, but once I had signed up, getting any assistance became extremely difficult.

The course content was repetitive, and the number of assessments was excessive and overwhelming. When I enrolled, I was told this course would complement my Fitness Diploma by helping me develop skills to support clients in a fitness setting. However, it ended up having no connection to fitness at all.
Additionally, completing the required work placement was nearly impossible within a fitness environment, as all the assessments were geared toward support worker and aged care settings rather than fitness practice. Overall, the course did not meet the expectations set during enrolment and was not aligned with the outcomes promoted.

1 April 2025
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Reply from FIT College

Hi Sarah,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with the Individual Support – Disability (Online) course did not meet the expectations set during enrolment.

We understand how important clear communication, timely support, and aligned course outcomes are for our students. Your comments about the level of support, the volume of assessments, and the disconnect between the course content and your fitness goals highlight areas we take seriously. We also acknowledge your concerns regarding work placement suitability, and we apologise that this created additional difficulty during your studies.

We would really appreciate the opportunity to look into your experience in more detail and see how we can better support you. If you’re open to it, please reach out to our Student Support team at studentsupport@fitcollege.edu.au
so we can discuss this further and work toward a resolution.

Thank you again for your honest feedback, it helps us improve the experience for all current and future students.

FIT College Team

Rated 5 out of 5 stars

I did my certificate lll in fitness at…

I did my certificate lll in fitness at fitcollege training online, first of all, i would like to thank the entire fit college team it was a great learning experience i really liked how I could do my studies online at my own pace and if needed any help that you guys were only a click away and explained everything really easy for me to understand. Thank you to Ms. Emma Kelly she was a great tutor in fitness.

7 January 2026
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Reply from FIT College

Hi Edlyn,

Thank you so much for your kind words! We’re thrilled to hear that your Cert III in Fitness experience with FIT College was positive and that the flexibility of online learning worked well for you. We’ll be sure to pass your thanks on to Ms. Emma Kelly she’ll be delighted!

Wishing you all the best as you continue your fitness journey.

The FITCollege Team

Rated 4 out of 5 stars

The axcelerate platform works really…

The axcelerate platform works really well
The content for my Cert III wasn't amazing but it seems that the latest update has some significant improvements in how course information is delivered. Looking forward to doing my Cert IV now with this update.

23 December 2025
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Reply from FIT College

Hi Deborah,

Thank you so much for your feedback! We’re glad to hear that the recent updates to the Axcelerate platform are making a positive difference for you. It’s great to know you’re feeling confident and excited to move on to your Cert IV we’re here to support you every step of the way.

Wishing you all the best with your studies!

The FITCollege Team

Rated 4 out of 5 stars

The overall experience is great

The overall experience is great, with multiple feedback and ways too improve by the instructors, however, one thing that can improve is how long they take to respond to your questions.

23 December 2025
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Reply from FIT College

Hi Cheng Xi,

Thank you for taking the time to leave a review we really appreciate your feedback. We’re glad to hear that your overall experience with FIT College has been positive and that the instructors’ feedback and guidance have supported your learning.

We also appreciate you highlighting the response times. We understand how important timely support is, especially when you’re working through assessments or need clarification. Your feedback has been passed on to our academic team as we continue working to improve consistency and speed in our communication.

Thank you again, Cheng Xi. We’re grateful you chose FIT College, and we’re here to support you all the way through your studies.

The FIT College Team

Rated 5 out of 5 stars

Trustworthy and helpful

I had previously gone through a competitor years ago which left me not wanting to study this profession for almost 10 years! I was scarred and thought it wasn’t for me.
I was recommended this company by my cousin and I wish I had gone through FitCollege the first time around. The teachers and kind, helpful and have a good laugh with you. Just wish we were able to do more hands on / prac work

16 December 2025
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Reply from FIT College

Hi Brittany,

Thank you for sharing your experience, and we’re truly glad you gave the fitness industry another chance after a difficult start elsewhere. It means a lot to hear that your time with FIT College has helped rebuild your confidence and enthusiasm for studying in this field.

We’re so pleased that you’ve found the teachers kind, supportive, and great to learn with. Creating a welcoming, down-to-earth environment is something we really value, and it’s wonderful to know that resonated with you.

We also appreciate your feedback about wanting more practical, hands-on components. This is something we continue to review and improve, and insights like yours help us strengthen that balance for future students.

Thank you again, Brittany, for your trust and for taking the time to leave such thoughtful feedback. We’re excited to see where your qualification takes you next!

The FIT College Team

Rated 5 out of 5 stars

Reuben May and Zoe

Reuben May and Zoe from Fitcollege Bibra Lake,Perth, made the experience enjoyable and relatable. 10 points each!

23 December 2025
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Reply from FIT College

Hi Tayla,

Thank you so much for your lovely review! We’re thrilled to hear that Reuben, May and Zoe helped make your experience enjoyable and relatable. They’ll be delighted to hear your kind words!

We’re proud of the supportive team at FIT College Bibra Lake, and your feedback means a lot.

Thanks again, Tayla and well done on your studies!

— The FIT College Team

Rated 5 out of 5 stars

Amazing trainers

I recently completed Cert. III with Fit College and have now started Cert. IV - both online.
Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!
The learning materials are really good, but I also have to mention the outstanding help from Mark and Troy at the South Melbourne campus - always being available and accomodating, fast tracking our progress.
Thanks guys, looking forward to getting that Cert. IV done now!

3 December 2025
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Reply from FIT College

Hi Julian,

Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience completing your Cert III online and that you’re already diving into Cert IV with confidence!

It’s great to know that your initial conversation with Dean helped set you up for success and that the learning materials have supported your online study journey. We’re especially pleased to hear how valuable the support from Mark and Troy has been. The team at FIT College South Melbourne will be wrapped to hear your feedback they work hard to provide quick, practical, and personalised support for our online students.
We wish you all the best with your fitness journey!

Thanks again, Julian

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