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FITJEANS Reviews 12,447

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,135 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting their excellent quality and comfortable fit. Many people appreciate the fast delivery service and the overall ease of the ordering process. Reviewers often mention that the jeans are particularly well-suited for various body types, providing a flattering and comfortable experience. However, some customers were not happy with the price, feeling that the products were overpriced for the quality received. There were also occasional issues with orders, such as incorrect items being shipped or delays in receiving products, leading to dissatisfaction for a few people.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, soft feel, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times and... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process incredibly easy and... See more

Price

Reviewers express widespread disappointment regarding the price of products. Many consumers feel items are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The site is good easy to navigate. Couldn't give it a five star as there is a restriction on how many pairs you can order in the UK, only one pair allowed.

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

The jeans are beautiful and stretchy and comfortable, but they are so long! I am 5'3", and I have 4-5 extra inches of material. Not all the styles have options for length. Order arrived quickly, a... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied


Company details

  1. Jeans shop
  2. Clothing Shop
  3. Ladies' clothes shop

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

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Rated 5 out of 5 stars

I LOVE these jeans!

I LOVE these jeans!! They’re comfortable yet hold their shape! Definitely ordering another a few more!!

17 April 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your feedback! Very happy to hear you are satisfied with your Fitjeans ❤️
We cant wait to have you back for more!

Rated 5 out of 5 stars

Perfect fit for gum girlies

As a gym girlie, this is the first time in my lifetime that I have found jeans that are both exceptionally good looking and comfortable at the same time. Quality is really good! Also, really appreciate the size guide which was very helpful. Anyway, I would most definitely recommend 🤩

18 April 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your feedback!💙

Finding jeans that both look amazing and feel comfortable, especially as a gym girlie, is no small thing, so this means so much to us! We’re also really happy the size guide helped you find your perfect fit.

Thank you so much for the recommendation, it truly means everything 💙

Rated 3 out of 5 stars

The jeans is a very good fit, pockets are missing tho

The jeans is a very good fit, no question! Very comfy! But a jeans without pockets? I would expect pockets for this price to be honest…

10 April 2026
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Reply from FITJEANS

Thank you very much for your feedback!
For our Skinny and Flared jeans we've designed them with only real back pockets to maintain their aesthetic appeal while omitting front pockets to ensure a seamless look when worn. Real front pockets on a tighter fit would ruin the silhouette and the clean look these jeans give. The pockets would also be too small to fit anything, so they would unfortunately not be convenient to use. On the other hand, our loose fitted models and shorts feature both real front and back pockets, providing functionality without sacrificing style💘

Rated 5 out of 5 stars

Fits perfect

10 April 2026
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Reply from FITJEANS

Nothing better than a perfect fit 😍 Thank you so much for your feedback ✨

Rated 5 out of 5 stars

Back again and no regrets!

Bought the black flared pair before and was so happy with them that I had to come back for the skinny ones. These fit amazing just as well, so comfortable. Cant wait to wear them! Definitely recommend!

8 April 2026
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Reply from FITJEANS

Ahh we love a returning customer moment!!
So happy to hear you loved the flared pair and that the skinny ones lived up to the hype too.

Thank you so much for coming back to us and for the recommendation 💙 Enjoy wearing them!!

Rated 2 out of 5 stars

Not worth the money

As someone who works out, I have slightly larger thighs, so I went with a size M. They're a bit loose around the waist, but they fit pretty well on the legs.
Not worth the money

8 April 2026
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Reply from FITJEANS

Thank you for sharing your feedback, we really appreciate it.

We’re glad to hear the fit works well on the legs, especially for more athletic proportions like yours. Please send us an email so we can take a closer look into this as the jeans should not have a waist gap if the size guide was followed correctly.

We’re sorry to hear you don’t feel the product was worth the price for you personally, but we appreciate you taking the time to leave an honest review 💕

Rated 5 out of 5 stars

These jeans fit me just right

These jeans fit me just right. They hug every curve, compliment my figure and body type. The jeans have breathable and flexible material which makes it easy to move around in. I love them for a nice casual wear

5 April 2026
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Reply from FITJEANS

Thank you very much for your feedback!!

A fit that hugs your curves and still feels breathable and flexible is exactly what we aim for! So happy they complement your shape and work perfectly for everyday wear.
We truly appreciate you ❤️

Rated 3 out of 5 stars

the color of the pants did not look…

the color of the pants did not look like the picture at all…

7 April 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re really sorry to hear that you’re not fully happy with the colour of the jeans you received.

So sorry to hear that the colour didn’t match your expectations. The beauty (and in this case unfortunately also the downside) of denim production is that every single pair is unique, meaning each roll of denim fabric has a slightly different base colour, which can impact the final result. In addition, the finishing and detailing of our jeans are done by hand, which also contributes to slight variations in appearance.

Because of this, the jeans can sometimes look slightly different from how they appear on our website. That said, we use natural lighting in our photo studio and always work with the product physically present during editing to make the images as true to life as possible.

We’d also like to take a closer look at this for you, please send us an email so we can review your order in detail and assist you further 💕

Rated 5 out of 5 stars

The best jeans ever

The best jeans ever! I’ve never found a baggy jeans withou waist gap. I’ m in love with my my jeans ❤️

7 April 2026
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Reply from FITJEANS

Makes us so so happy to hear this! We truly appreciate you taking the time to share your feedback with us 💙

Rated 5 out of 5 stars

Fantastic jeans👍

Fantastic jeans👍
Fit is perfect
Quality of the Denim is buttery soft
No stretching of denim whilst wearing jeans
No gaping at the back waistband
The best jeans I have ever owned
I now own 3 pairs
Ordering and delivery service is excellent

7 April 2026
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Reply from FITJEANS

Wow, this is amazing to read, thank you so much!

We’re so happy to hear the fit, quality, and comfort are all spot on for you, that’s the dream! The fact that you now own 3 pairs says it all 😍
Thanks again for your support 💙

Rated 5 out of 5 stars

Fit like a glove

Cannot fault them at all!
You need them :)

7 April 2026
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Reply from FITJEANS

Thank you so so much! Highly appreciate your feedback ❤️

Rated 1 out of 5 stars

Sent Wrong size, wrong jeans entirely

This was my first order and you sent the wrong jeans and wrong size. I’m so disappointed. Even more so that I’m required to run an errand by returning these and printing the label- I may as well be a part of your company- when can I clock in? Can’t wait for my refund and to order pants from a different store that can actually send the right clothing out.

6 April 2026
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Reply from FITJEANS

We completely understand where you’re coming from, and you’re absolutely right to feel frustrated, this is not the experience we want for our customers.

We’re really sorry that you received the wrong item and size, and we also understand that the return process in this situation feels inconvenient. We know this setup isn’t ideal, and it’s something we are actively looking into improving. We truly appreciate your feedback, and we can promise that better solutions will be in place in the future.

Thank you for your patience, and again, we sincerely apologize for the inconvenience caused.

Rated 3 out of 5 stars

A bit disappointed

I ordered the 360 High Waisted - Black and Flared Fitjeans - Arctic Light Blue both in XL. I'm 168cm tall and waist 90 cm... So ordered the XL. Still have a waist gap. They fit ok, so decided to keep them because returning them would cost me money (which is a shame...). But could've easily fit in a L, the size guides aren't the best apparently. The flared one is also a tad too long, but the shorter ones would've been too short. My biggest disappointment: THE FRONT POCKETS AREN'T POCKETS. Like really... Women are already being scammed by the clothing industry pocketwise. It's just sad... Overal these feel way more like jeggings than actual jeans. So going to keep these because the hassle of returning them is too much. But will not order again.

13 April 2026
Unprompted review
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Reply from FITJEANS

Thank you for taking the time to share your feedback, we really appreciate it, even though we’re sorry to hear that the experience didn’t meet your expectations.

We understand your concerns regarding the sizing and fit. Our jeans are designed with a high level of stretch to adapt to different body shapes, which can sometimes make sizing feel less straightforward. We always recommend reaching out to us before ordering if you’re unsure, as we’re happy to guide you to the best size based on your measurements.

Regarding the length, we completely understand how tricky it can be to find the perfect fit between lengths, and this is something we’re continuously working to improve.
We also hear your frustration about the front pockets. Due to the stretch and fit of our jeans, certain design choices are made to maintain the structure, comfort, and overall look, but we understand this may not meet everyone’s expectations.

Feel free to send us an email at help@fitjeans.com and we would be more than happy to help you return this pair.
We truly appreciate your honest feedback, it helps us improve and we’re sorry we didn’t fully meet your expectations this time💙

Rated 1 out of 5 stars

Only giving this a 1 star as there’s no…

Only giving this a 1 star as there’s no option for a 0. The jeans themself are nice but the company just do not get back to you. If you’re in the UK you cannot return items. I’ve emailed the email address stated on their website multiple times. They claim to reply within 24 hours to their customers but this isn’t true at all. It’s been a week and I’ve heard nothing from them other than discount codes to buy more from the brand. I wanted to return to re order in a shorter leg length but after this experience I’ll give this company a miss. Awful awful awful I’m out hundreds of pounds and 0 communication back from them is a joke. Only order if you’re 100% sure they’re going to fit you. If not it’s not worth the risk of not being able to return.

12 April 2026
Unprompted review
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Reply from FITJEANS

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially when you’ve been waiting for a response and trying to resolve a return.

We did experience some technical issues recently and were also away over the Easter holidays, which unfortunately caused delays in our reply times. However, this has now been fully resolved and our customer service team is back up to date and operating normally.

Regarding UK returns, we absolutely do accept returns from the UK, and I’m very sorry if this was not clearly communicated or if you had difficulty reaching us. That’s not the experience we want for our customers.

I can see that your return has arrived at our warehouse and our team will process it within the next couple of days.

We appreciate your feedback and are sorry again for the frustration caused.

Rated 5 out of 5 stars

Perfect fit at first try on - also in bodybuilding prep

Perfect fit at first try on! I’m in prep for my first bodybuilding show and my size has changed a lot. I’ve had the black pair of these for a while and they’ve been the only pants that have consistently fit me well through prep weight loss, which feels insane. Truly magic pants and why I bought them in another color, and will probably get another pretty soon lol. Well done!!

5 April 2026
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Reply from FITJEANS

This is incredible to hear, thank you so much! 😍

And wow, huge good luck with your first bodybuilding show, that’s amazing! We know how much your body can change during prep, so hearing that your jeans have stayed consistent through it all honestly means everything.

Wishing you the best of luck on stage, you’ve got this 💙

Rated 4 out of 5 stars

I love the quality

I love the quality, color and stretchability of fabric but after exchanging a medium size for a large one there was no difference at all 😳.

3 April 2026
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Reply from FITJEANS

Thanks so much for your feedback, we’re really glad to hear you love the quality, color, and stretch of the fabric!

That definitely doesn’t sound right regarding the sizing, so we’d like to take a closer look into this for you. Could you please send us an email at help@fitjeans.com
with a bit more detail?

We’ll make sure to look into it properly and help you out 💙

Rated 4 out of 5 stars

Consider sizing down

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my replacement shorts fit perfectly! Great customer service experience.

2 April 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback!
Glad the exchange process was smooth and that the new size fits you perfectlyAnd great to hear everything from shipping to support met your expectations.
Thanks so much for sharing your experience 💙

Rated 4 out of 5 stars

These pants were made for people with…

These pants were made for people with challenges around longer and bigger features! Thank you for finding the way to tailor-fit jeans to meet many body types.

10 December 2025
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Reply from FITJEANS

This means so much to us, thank you! 💙
Creating jeans that truly work for different body types (especially when it comes to longer and curvier features) is exactly what we set out to do, so hearing this really hits home.

We’re so glad they work for you, thanks for sharing!

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