Fitness Park France Reviews 

927
•
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I tried to access my favorite Fitness Park facility this morning but my QR code did not work !!! Very degraded customer experience: loss of time and energy. Hope this technical bug can be fixed very s... See more

Company replied

Rated 1 out of 5 stars

Foreigners should be away of this place, I am Canadian and I had a horrible experience in this place, I had to deal with an unscrupulous, arrogant, rude, money thirsty manager. I had bought a water bo... See more

Company replied

Rated 5 out of 5 stars

Excellent staff and very helpful and professional. My first visit here and I would definitely come back next time I am visiting.

Company replied

Rated 1 out of 5 stars

They refuse to cancel your membership even if it is your right to do so. We have been trying to cancel our memberships for more than a year now. We 've sent numerous emails, called and visited the g... See more

Company details

  1. Sports club
  2. also in
  3. Fitness centre
  4. Gym

Written by the company

Fitness Park, ta salle de sport haut de gamme au meilleur prix. Retrouve nos différents espaces (musculation, cardio, cross training) dans un club spacieux et tout équipé pour devenir plus fort et t’épanouir au quotidien. Nos clubs sont ouverts 7 jours sur 7 de 6h à 23h afin de t’entrainer sans contraintes et ainsi atteindre tes objectifs, quels qu’ils soient ! Rejoins-nous ! 
Fitness Park, se dépasser, se surpasser


Contact info

2.0

Poor

TrustScore 2 out of 5

927 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(927)

179 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a fraud company stay away!!

This is a fraud company. Cancel the membership in Fitlane transition but they still continued to charge and take money from bank account. Went to customer service with no help and now after 2 years, they are sending messages to pay more money through the collection agency. Please stay away ...

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Liers they lie about everything they say

Dont ever think to join this company its the worst. Dont belive on what you see in social media
Most of machines are arbs machines and broken , they dont work most of the time
All what they say is a loe they said to me the gym subscription is worldwide everywhere you go you van train which is not true i verified it myself in spain in morocco as well dosent work
They say you have to pay only 29€ per month. Then each 3 minth they will cut 10€ or more. Its called the price of material like we pay for the machines that they will buy
, if you touch somthing that its already broke they will come and say that you broke it so you will pay for it not them they arr a scam i dont even give 1 star i give them -1star run for your life specially the one in ( plan de compagne , marseille,france

26 February 2023
Unprompted review
Rated 1 out of 5 stars

Cannot cancel membership

They refuse to cancel your membership even if it is your right to do so. We have been trying to cancel our memberships for more than a year now. We 've sent numerous emails, called and visited the gym in person. We even have an email confirming our cancellation, but they keep deducting money from our accounts. In the end we had to instruct our bank to stop the debit order. No they are using a debt collection agency to recover the funds from us.

A bunch of criminals.

24 November 2022
Unprompted review
Rated 1 out of 5 stars

I never seen such an unprofessional and…

I never seen such an unprofessional and impolite and disrespectful costumer service in my entire life. They treat people like garbage and they keep stealing money from your bank account even if you wanted to end your membership, please be aware and dont be fooled by the marketing that they do. None of these promises exist.

5 August 2022
Unprompted review
Rated 1 out of 5 stars

This company is fraudulent!

This company is fraudulent, you continued to take money from my account despite being closed, you owe me hundreds of euros but when contacted there has been no response. I have demanded a refund yet i will proceed with legal action if i do not get a response from your team.

13 May 2021
Unprompted review
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