Fitness Parts Warehouse Reviews 

Great company to buy from. Easy to understand catalog w. fantastic diagrams that allow you to easily identify both your machine and the parts you need.

easy to order the parts.

And the follow up was fantastic, sending me updates on the status of the parts I ordered.

Thats how a company should be run - they are all about Customer Service!!.

I was able to quickly locate and order the parts I needed and they worked great. Very satisfied overall.

Everything came in that I ordered pretty straight forward installation. Very satisfied.

Easy order and exactly what I expected. Shipment was quick with no issues. I'd order again from them.

This was the only place I could find what I needed. Was able to install them with no problems and are working good. My only complaint is that they hit my credit card right away but parts were delivered in about 3 weeks. A better communication to customers would be helpful as I was about to cancel my order when I finally received an email that my order was shipped

Great experience shopping for replacement parts for my elliptical. Great price, fast shipping and great quality.

Very happy with the service just wished it was a little quicker delivery.

Have my elliptical for year and 2 pedal arm sleeves were disintegrating. Found the parts easily, the price was reasonable. Fixed it and saved me from buying a new elliptical.

Only negative is the shipping cost.

Thank you!

Easy to find the part, fair price, fast shipment, fit great…and saved me from having to haul my old elliptical out of the basement.

I placed my order on 7/19/2025, I only received a partial shipment. I have sent several emails to customer service asking information when I will receive the rest of my order and as of today I have not received such information.

Good delivery
Quality looks good

Very nice for a change to get fast service and the part was an exact match. Thank you

I needed a power supply for an exercise bike, had no idea what I was looking for but your website accurately recommended the one I needed. Shipping was a bit pricey but the part was shipped immediately and I had it in just a couple of days.

Very good arrived fast like slayyy like yesss

Still don’t have what I ordered despite paying entirely too much for shipping.

Part was well defined and had a good picture. This gave me confidence that I was ordering the right part. Shipping was quick and the part fit perfect. My rower is now back up and running.

Quick and easy transaction

I ordered a workout chart for my home gym. It took forever to get here. I tried calling the company on different occasions and never got a person. Finally, I recieved a call from a man named Chris (if I remember correctly) who was very apologetic and handled the "irate" me very well. I had never been notified that the item had shipped, which he apologized for. It seems that most of the delay was in the shipping route. The item had been sent to a town next door and then went back to the main mailing hub in another state. This was all due to the fact that they do not ship to PO boxes. I advised them at the time of placing the order that this would cause a problem on my end, which it did, becasue I do not have a mail box. It was being sent USPS anyway, so I don't understand why it couldn't have been sent to a PO Box in the states. If it wasn't for the mailing issue, I would have given 5 stars.

From the start the customer service was responsive and helpful. I needed a spring for an old rower. Fitness Parts Warehouse seemed to be the only company to have it in stock. However, the price for a simple spring was ridiculous, nearly $50. But it was that or a new rower ($$$). They did provide a military discount, which I appreciated. Once I made the purchase I did not get any status updates as far as shipping. I inquired and again recieved responsive communication. However, the customer service did not seem to have very good visibility of what was happening on the fullfilment end of the process. It took a week just to get the part to ship. It woudl have been nice to have better visibility of the shipping process in order to manage expectations. I know this is not Amazon, but as a society we have been conitioned for orders to ship within a couple days. After the week delay, the part shipped and arrived within 4 days of shipping via USPS. I recieved it and immediately installed the part and we are back up and running.

Very personable communication!
Had access to the right part for my old treadmill. Took a couple of weeks but the price was very reasonable compared to other suppliers. Very impressed.