FitPro - Fitness Professional CPD Education Reviews 

305
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

8 months after completion of my training I still not received my certification. It’s a joke basically, as you can’t work or apply for nothing! Fit Pro x also passed the contact of another person... See more

Company replied

Rated 5 out of 5 stars

Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... See more

Company replied

Rated 5 out of 5 stars

M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... See more

Company replied

Rated 5 out of 5 stars

I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more

Company replied

Company details

  1. Career and Education Provider
  2. also in
  3. Business insurance company
  4. Sports Insurance Company

About FitPro - Fitness Professional CPD Education

Written by the company

We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.  

What we offer you:
  • Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you

  • Over 95 CPD courses from world-class educators to support your professional development

  • Insightful and practical content to keep you in touch with what's new in the fitness industry

  • Great music, professionally mixed for your classes, delivered through our app MyGroupFit

EXPLORE CPD EDUCATION


OUR PHILOSOPHY

Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door. 

PERSONAL TRAINER INSURANCE

Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.

WORLD-CLASS CPD EDUCATION

With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on. 

FITPRO MEMBERSHIP

Sign up for a membership package and be supported in your career with the latest education and knowledge.

MUSIC

MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.

VISIT OUR WEBSITE 


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(305)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fitpro cpd course - functional strength training for the aging population

Easy to access
Excellent presentation by tutor
Lots of info that I can use and put into practice
5 star ⭐
Thank you fitpro

2 January 2025
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Claire
Thank you for your lovely review. We are delighted that you enjoyed the CPD education on Functional Strength for the Aging Population. We are always striving to deliver world-class education to support our members, and we are delighted you are able to apply your new knowledge. Thank you for trusting us with your education
From all at the FitPro Team

Rated 5 out of 5 stars

The Fitness Professionals

Fitpro are my go to for everything, from music to insurance. I’ve been a member for 24 years and wouldn’t look anywhere else. They are competitively priced and have never let me down.

18 December 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Valentine
Thank you for your great review of FitPro. We're delighted that you have been such a loyal FitPro member and that you get so much from our music and support. Thank you for being part of the FitPro community.
From all at the FitPro Team

Rated 5 out of 5 stars

Great service

Great service, excellent products and services for all fitness professionals.

16 December 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi
Thank you for your great review. It's good to hear that FitPro is delivering what you need as a fitness professional.
From all at the FitPro Team

Rated 5 out of 5 stars

Excellent service, products and staff

Excellent service, products, knowledge and professional and friendly team from start to finish, whatever your needs, can’t recommend highly enough

18 December 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Lynn
Thank you for your lovely review and it's good to hear that FitPro is ticking all the boxes for you!
From all at the FitPro Team

Rated 5 out of 5 stars

Fitpro are easily one of my go to…

Fitpro are easily one of my go to education platforms because I can rely on the quality of the courses. They use leaders in the fields for each course and the range of courses are so varied, I'll always find my next round of upskilling. Plus, if you need to contact them for help, they obviously care about your experience. That last part is so important - after sales service that's always helpful and friendly! Well done Fitpro!

18 December 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi JP
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you find the range so varied and we have been helpful to you. Thank you for trusting us with your education.
From all at the FitPro Team

Rated 5 out of 5 stars

Great CPD courses for fitness…

Great CPD courses for fitness professionals.
High-quality content and flexible learning options make it easy to upskill and stay current in the industry.

11 December 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Gilberto
Thank you for your 5 star review! We're delighted to support fitness professionals like you as you develop your career. Thank you for trusting us with your education.
From all at the FitPro Team

Rated 1 out of 5 stars

Very disappointed with such a reputable company

Unhappy with the course content. Not beneficial to enhance my journey.
Communication was slow and inconsistent.
Requested a refund.

15 November 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Dear Steven, we are sorry to hear you are unhappy with the course content. We would appreciate your detailed feedback and to know which course you are reviewing, so that we can take your comments on board. Please email us info@fitpro.com. Thank you
The FitPro team

Rated 4 out of 5 stars

Lots of information obtained from…

Lots of information obtained from FitPro regarding courses etc. which I find extremely helpful. Courses always up to date and apply to all age groups.

Very happy with FitPro.

31 October 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Alison
We are happy to hear that you have found our CPD education so helpful, and that you value FitPro's services. We are looking forward to supporting you in your career.
From all at the FitPro team

Rated 5 out of 5 stars

The lecture was comprehensive

The lecture was comprehensive, informative and well delivered.
At the end there were questions and the one that got my attention was about Dropped foot syndrome. The comment that got my attention was” There's no coming back from that”
I’m currently working with a gentleman suffering with this caused by injury.
I’d like more information on this aspect of foot injury and anatomy

27 September 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Mike
Thank you for your review and it's great to hear that you enjoyed our latest free webinar with Dr Emily Splichal. We are delighted that you found it so informative and that this has sparked your interest in finding out more. Thank you for trusting us with your education! From all at the FitPro Team

Rated 5 out of 5 stars

Enrolled to two courses and an error…

Enrolled to two courses and an error occured. Emailed them then was sorted out by next day. The courses are fabulous, as well.

1 October 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Andrea
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you're finding them helpful! Thank you for trusting us with your education. From all at the FitPro Team

Rated 5 out of 5 stars

So far so good

So far so good. Membership gives access to dozens of webinars which look very useful

20 September 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi PJ
Thank you for your 5 star review! We're delighted that you've chosen FitPro. Our webinars are designed to support you as you develop your career. Thank you for trusting us with your education.
From all at the FitPro Team

Rated 5 out of 5 stars

I've been insured with FitPro for over…

I've been insured with FitPro for over 30 years. Renewal is always easy, rates are competitive and the person on the other end of the phone is always friendly and helpful.
I've never made a claim, (thank goodness) so I can't vouch for that service.

6 September 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Hazel
Thank you for your lovely review. It's great to hear that the FitPro membership community works so well for you. Thanks for being a loyal FitPro member!
From all at the FitPro Team

Rated 5 out of 5 stars

Really informative session

Really informative session. Presenter Thomas Stringwell was so clear and gave theoretical information and practical examples of how he had used plyometrics with his clients. Good slides as well. I really enjoyed this and would fee confident in taking this forward, at first trying it out myself and then with people.

30 August 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi L
Thank you for your lovely review. We are delighted to hear you found Thomas Stringwell's webinar gave you the confidence to try something new. He is a leading educator and we're proud to be able to offer his expertise in our webinars and CPD courses to support the FitPro community. Thank you for trusting us with your education.
From all at the FitPro team

Rated 5 out of 5 stars

Fantastic online CPD courses!

I have now done a number of the CPD online education courses and I am so so pleased with them all. They are all exactly as they are advertised, they are fantastic value for money and because I keep access to the course content I can keep revisiting the information and videos once the course is completed. The customer service through fit pro has also been fantastic throughout.

29 August 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Holly
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you find the format helpful to go back and revise the information when you need to. Thank you for trusting us with your education.
From all at the FitPro Team

Rated 5 out of 5 stars

Excellent quality

Excellent quality

24 August 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Angela
Thank you for the great review! We're delighted you've chosen FitPro.
From all at the FitPro Team

Rated 4 out of 5 stars

Easy to find what I wanted

Easy to find what I wanted, and I emailed with a problem and got a telephone call within the hour and it was out of office times. I didn't expect any response until the following day.

8 August 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Alison
Thank you for your great review. Thank you for being a loyal FitPro member and we are delighted to support you.
From all at the FitPro Team

Rated 5 out of 5 stars

FitPro - Fitness Professional Insurance and Education

I am a newly signed up member of FitPro, making use of their Education platform.
So far I'm thoroughly enjoying the course I've signed up for. Any questions I had, prior to signing up, were answered promptly by the support team, who were very helpful.
I can attest to the Professional element of the site and I'm excited to continue my journey with FitPro.
I am hoping to sign up for more courses in future, as I know it will help me immensely in my startup business.
Thank you for an informative, comprehensive and professional service.

2 August 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Bronwyn
Thank you for your lovely review! We are delighted to support you as you set up your business, and that you're finding our education and support so valuable. We are proud to support the FitPro community. Thank you for trusting us with your education and professional development.
From all at the FitPro Team

Rated 5 out of 5 stars

In the day an age of automated call…

In the day an age of automated call centres and bots, it’s a rare and pleasurable experience to be answered by not only an actual human person, but by several, knowledgeable, helpful enthusiastic people!

I really recommend Fitpro and they have so far ticked all the right boxes!

Thank you 🫶🏻

1 August 2024
Unprompted review
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Charlotte
Thank you for your 5 star review, and we're delighted that we're ticking your boxes! We think it's important to speak to a real person and get personalised help and information. We are looking forward to supporting you in your fitness career.
From all at the FitPro Team

Rated 5 out of 5 stars

Exercise Strategies from Perimenopause to Post-menopause

"Highly recommend FitPro's course on Exercise Strategy for Perimenopause to Post Menopause! The in-depth information provided was easily understood, and the exam effectively tested my knowledge. The content was insightful and the exam was challenging yet manageable. Overall, a valuable and well-structured course."

18 July 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Yolande
Thank you for your lovely review! It's great to hear that you highly recommend our CPD course 'Exercise Strategy for Perimenopause to Post Menopause' by Marcelle Malan, and that it has effectively helped you develop your knowledge. Thank you for trusting us with your education.
From all at the FitPro Team

Rated 4 out of 5 stars

Lots of course options

Lots of course options, easy to navigate the page. Just a small issue with finding my course after purchase.

15 July 2024
FitPro - Fitness Professional CPD Education logo

Reply from FitPro - Fitness Professional CPD Education

Hi Fiona
Thank you for your review! We're delighted to support fitness professionals like you as you develop your career, which is why we provide over 95 CPD courses. We are always here to help you if you have any issues with your course, so please get in touch. Thank you for trusting us with your education.
From all at the FitPro Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look