8 months after completion of my training I still not received my certification. It’s a joke basically, as you can’t work or apply for nothing! Fit Pro x also passed the contact of another person... See more
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See what reviewers are saying
Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... See more
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M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... See more
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I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more
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Company details
About FitPro - Fitness Professional CPD Education
Written by the company
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Contact info
85 Great Portland Street, First Floor, W1W 7LT, London, United Kingdom
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4.3
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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On Mon 1st July 9.30ish
On Mon 1st July 9.30ish , The person on the phone (Darren) was very helpful, professional,and prompt dealing with my request and sorting out my Insurance.
1 July 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Mick
Thank you for giving us 5 stars. We are delighted that you found speaking with Darren so helpful and that you got the right insurance for you. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Very straight forward and quick
4 June 2024
Reply from FitPro - Fitness Professional CPD Education
Hi WJU
Thank you for your 5 star review. We're delighted that you found our service straightforward and easy to use. We look forward to supporting you in your fitness career.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Helen and Derek
Thank you for your great review. It's great to hear that you found renewing your professional insurance so easy with FitPro. We're delighted to support you.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Bradley
Thank you for giving us 5 stars. It's great to hear that you found sorting out your professional insurance quick and easy with us at FitPro. We're delighted to support you.
From all at the FitPro Team
I found that my experience on the…
I found that my experience on the telephone was extremely pleasant. I think he’s called Brent. It’s the Australian guy was very helpful very polite and very professional. I’ve been with you for so many years now you’ve been a great company Babs Spear.
5 June 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Babs
Thank you for such a lovely review. We're delighted you found us so helpful and we think it's important that you can speak to a real person about your insurance. It's great to hear that you've been with FitPro for so many years, and and we're here to support you for many more!
From all at the FitPro Team
Well organised website,
Well organised website,
FitPro quick response and sent me clearly to understand insurance policy documents
4 June 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Jaroslaw
Thank you for your 5 star review. We're pleased that you found our website easy to use and you have the insurance you need. We are looking forward to supporting you in your fitness career.
From all at the FitPro Team
I am very pleased with the service as…
I am very pleased with the service as the company helped me a lot all the way regarding insurance issues. Thanks a lot.
7 June 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Anzela
Thank you for your lovely review. We think it's important that you can speak to us to get what you need and we're really pleased you found our service so helpful!
From all at the FitPro Team
Unbelievably professional
Unbelievably professional. Darren organises any additional insurances in an instance takes payment over the phone and within minutes your insurance pdf is available to download. Amazing!
6 June 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Kay
Thank you for giving us 5 stars. We are delighted that you found speaking with Darren so helpful and that you got the right insurance for you. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Nevena
Thank you for your 5 star review. We're delighted that you found our service so helpful, and we're looking forward to supporting you in your fitness career.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Sam
Thank you for your lovely review. We are delighted that you've found our advice and service so helpful.
From all at the FitPro Team
very interesting
The menopause webinar that fitpro hosted was really interesting the content was really clear and concise. Thanks so much.
30 May 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Kelly
We are delighted you enjoyed our latest webinar on menopause with Dr Linia Patel. We aim to bring world-class speakers and information to support you in your career as a fitness professional. Thank you for your great review
From all at the FitPro Team
Great insurance plus company
Used Fitpro for the last 2yrs, they always on the end of the phone if you have any questions.
Great insurance plus company.
28 May 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Ashley
Thank you for your lovely review. We are delighted that you found us so helpful. Being able to speak to someone friendly and knowledgeable about your insurance is important when you are a fitness professional.
From all at the FitPro Team
Fitpro Insurance and Education
Efficiency and courses you provide and generally sage advice
16 May 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Rochelle
Thank you for giving us 5 stars. We are delighted to support you as a FitPro member. We're proud of our customer service, and our support for our members' CPD education. Thank you for trusting us with your education.
From all at the FitPro team
Pure Pros
Both my wife and myself have used FitPro for our insurance for a good few years. Their pricing is competitive but their customer service is next level.
14 May 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Kaan
Thank you for your great review. We are delighted that you and your wife are long-time FitPro members, and that you've found our customer service so helpful. We're proud to support our members and help them get the best our of their fitness careers!
From all at the FitPro team
I have been with FitPro for over 20…
I have been with FitPro for over 20 years. Moved to another company once , not the same , FitPro is the best in my opinion
8 May 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Susan
It's amazing to hear from such a loyal FitPro member! Thank you for your 5 star review and for being a member of the FitPro community for all these years.
We are delighted that you value what we do.
From all at the FitPro Team
I’ve been using Fitness Professionals…
I’ve been using Fitness Professionals Insurance and enjoying their informative magazines for many years. Top clas
29 April 2024
Reply from FitPro - Fitness Professional CPD Education
Hi John
Thank you for being such a loyal FitPro member and for your great review! We are really pleased that you find the FitPro magazine informative and that we've been able to support you as a member of the FitPro community for many years.
From all at the FitPro Team
I made a mistake online
I made a mistake online, phoned them up spoke to Darren and he was amazing in changing everything over.
1 May 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Peter
Thank you for your lovely review. We are delighted that you found speaking with Darren so helpful and that you got the insurance that you need. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Easy to complete the online forms and…
Easy to complete the online forms and straightforward wording
30 April 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Marie
Thank you for your 5 star review. We're delighted that you found our website easy to use and have the insurance you need. We look forward to supporting you in your fitness career.
From all at the FitPro Team
Great course
Great course. Very educational and useful for my career. Could learn and study at my own pace. Will be purchasing more courses.
20 April 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Aaron
Thank you for your 5 star review! We're delighted to support fitness professionals like you as you develop your career. Thank you for trusting us with your education.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Paula
It's amazing to hear from such a loyal FitPro member! Thank you for your 5 star review and for being a member of the FitPro community for a decade. We are delighted that you value what we do.
From all at the FitPro Team
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