Reuben at the Chessington branch was excellent. Listened carefully to my needs and limitations and recommended two different bikes and helped me choose the right one. Everything he said was clear and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very enjoyable! We would thoroughly recommend a visit to the store. Zen, the manager, is a very personable, knowledgeable chap, for whom nothing was too much trouble. He went to great lengths to advis... See more
Company replied
Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
Company replied
Ordered the Taurus MS35 Pro Multi Smith came in perfect condition. Defo recommend the machine you can target all parts of the body. Senti handled the sales process from start to finish smoothly and wa... See more
Company replied
Company details
- #20 of 47 best companies in Exercise Equipment Shop
- #16 of 41 best companies in Fitness Equipment Wholesaler
- #3 of 4 best companies in Indoor Cycling
- #86 of 131 best companies in Sporting Goods Shop
- #5 of 5 best companies in Table Tennis Supply Shop
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Great service and good price!
24 August 2026
Unprompted review
Easy pick up
24 August 2026
Unprompted review
Fantastic customer service
Fantastic customer service! Really helpful and friendly.
24 August 2026
Unprompted review
Great service at Birstall store
Great service at Birstall store. Inparticular from Zen.
24 August 2026
Unprompted review
Plenty of stock
Plenty of stock, nice to touch rather than waiting for an amazon bod….
24 August 2026
Unprompted review
Erin was a brilliant help both in store…
Erin was a brilliant help both in store and afterwards via email to get us the equipment we needed for our home gym. All delivered as expected very pleased.
9 August 2026
Unprompted review
ROB AND ZEN WERE MOST HELPFUL AND SE…
ROB AND ZEN WERE MOST HELPFUL AND WE ORDERED SOME GREAT EQUIPTMENT .
23 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We would love to know if we could have done more to make this a five star. Please do get in touch with us at customercare@fitshop.co.uk. If you have some feedback.
Kind regards
Fitshop Team
Welcoming helpful staff with excellent…
Both Rob & Zen were welcoming and particularly helpful and have excellent product knowledge.
23 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service friendly team would…
Great service friendly team would recommend to anyone
23 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service at the Nottingham store
Great service at the Nottingham store
Thanks
23 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very helpful
Very helpful, they had what we wanted. Lewis, who assisted us, knew everything and made it very easy to purchase.
22 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Good quality product
Good quality product! Been served by Zen and he was very helpful.
22 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Knowledgeable staff and great customer service
Ben was really knowledgable and helpful with our enquiries to help us find the right gym equipment.
22 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Absolutely fantastic experience with Fitshop Willesden and Max
Absolutely fantastic experience with Fitshop Willesden from start to finish.
I’ve purchased a considerable amount of equipment from them for my home gym and the service throughout has been exceptional. A special mention has to go to Max, who has looked after me brilliantly. He’s been incredibly helpful, knowledgeable and genuinely a pleasure to deal with — nothing has ever felt like too much trouble.
When you’re making a significant investment in gym equipment, having someone you can trust and who actually cares about getting everything right makes such a difference. Max has done exactly that.
I honestly couldn’t recommend Fitshop in Willesden or Max from the Willesden branch highly enough. Fantastic products, fantastic service and a company I’ll happily continue buying from.
Five stars without hesitation.
21 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Erin was very helpful!
21 August 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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