I went into the Birmingham store looking for a functional trainer for my home gym but I wasn’t sure which one would best suit my needs. Phoebe was absolutely brilliant and helped explain each one indi... See more
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Visited Fitshop in Glasgow. Craig was so helpful and knowledgeable. Explained the machines clearly so we could make an informed decision on the correct equipment for us. Gave us lots of tips for my h... See more
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We were purchasing an all in one trainer for a home gym but were unsure of what we wanted. Initially helped by Craig and then by Erin, we received expert advice from both which allowed us to make an i... See more
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I communicated quite a bit with Callum who was very helpful. I live in Guernsey Channel Islands and he sorted the shipping and because we are UK VAT exempt he sorted that to. I was a bit tentative... See more
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Company details
- #27 of 49 best companies in Exercise Equipment Shop
- #20 of 40 best companies in Fitness Equipment Wholesaler
- #4 of 5 best companies in Indoor Cycling
- #96 of 134 best companies in Sporting Goods Shop
- #5 of 5 best companies in Table Tennis Supply Shop
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Full marks to the staff
Full marks to the staff, they were all very helpful and Senti especially went above and beyond in helping find the correct equipment I was looking for.
Will definitely be going back again next time I need more stuff for the home gym.
23 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Sophia
Sophia was very friendly and helpful with resolving my issue for me - very much appreciated
24 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Chris was great in helping me to order…
Chris was great in helping me to order the bands I needed. Top service.
23 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Bad customer care
I not happy about the lack of customer care. Im still waiting for the machine I brought.
23 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service… perfect advice….hassle…
Great service… perfect advice….hassle free
23 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great advice, as ever!
We were purchasing an all in one trainer for a home gym but were unsure of what we wanted. Initially helped by Craig and then by Erin, we received expert advice from both which allowed us to make an informed decision. I appreciated Erin's patience and good humour as my wife and I bickered over what to get!
13 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Satisfied with all thankyou
22 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great Shop
Excellent knowledgeable and friendly staff, shop well laid out with plenty of equipment in show to try out
21 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Erin was fantastic
Erin was fantastic, she was really helpful and friendly, she understood my needs and was able to offer options and a tailored package to suit, something that the website certainly couldn't do.
Given how bespoke the order was to suit us, as we are private buyers had never kitted out our own gym, this was a considerable purchase and one we needed to get right, so having Erin to speak with made the whole experience less daunting, easier to navigate and even fun.
19 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Fitshop had the best price I found…
Fitshop was the cheapest place I found for the wahoo kick'r core, by £50 over most places.
Ordering was a breeze, and delivery exceptionally rapid.
Great company!
22 June 2026
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Arrived on time
Arrived on time, no damage, great price considering other retailers prices, would recommend to everyone
22 June 2026
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Gorra love FitShop !
No issues with guidance and purchase from FitShop with my products.
Before I ordered online, I had several products in the basket but was still researching some information on 'Battle Rope' lengths; kindly received correspondence from Kane in the Edinburgh store who was extremeley helpful.
Had a few purchases with FitShop and have dealt with several stores in the past; the customer service has been unequivocally good, the front of shop teams know what they are talking about and when it comes to making purchases, this makes a difference.
Delivery service has always been on-point and the pricing structure is pretty fair in the current financial climate where everything is expensive.
Well worth shopping around for the sale deals.
22 June 2026
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Zen in Leeds has been great.
Zen in Leeds has been great.! I purchased my first piece of equipment from Powerhouse UK in 2003. My gym has gradually improved since then and I lost contact with my trusted sales advisor when Fitshop merged. So I needed
Someone I felt I could trust and who would get me the right deal with the right advice. Zen was that person to seal the deal with me, thank you :) 🙏
22 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Spoke with Dorian at Fitshop Aberdeen I…
Spoke with Dorian at Fitshop Aberdeen I was going to buy a Taurus Ms 40 folding machine but after going through measurements it was just to big to fit area, so went down the Speediance Gymaster 2 to save space Dorian kept in touch and I sent through an offer that was too good to resist
20 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent staff knowledge on gym…
Excellent staff knowledge on gym products. Very polite and professional service.
20 June 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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