I needed my three year old Visonic alarm serviced, after reading reviews on FHA Security, I chose them, phoned their office on a Monday, very friendly, efficient guy answered, he booked service for... See more
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See what reviewers are saying
Just had our house alarm serviced (yale easy fit) Very good service, husband was also really impressed. Checked all alarms worked and rejigged the settings to suit our usage. All batteries chang... See more
Company replied
Used these guys to extend an existing DIY system to include an external siren which I didn't fancy doing myself (old alarm box also had to be removed from 25 year old ancient system). They were super... See more
Company replied
Our annual alarm service was due. The engineer George phoned ahead to let us know when he would arrive. He explained clearly what he would do and carried it out diligently. The system was tested sati... See more
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Company details
Written by the company
Fitted Home Alarms Ltd is one of the fastest growing home security companies in England. We are a quick turnaround company. We aim to do all our installations within 1 to 5 days of alarm order. And for your peace of mind, we all our installations come with warranty. All our alarms are priced keeping customers affordability in mind. All our prices are clear, easy to understand and published online. We currently operate in Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Gloucestershire, Greater London, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Surrey, Warwickshire, West Midlands, West Sussex and Wiltshire.
Contact info
1 Twyford Place, Lincoln Road, HP12 3RE, High Wycombe, United Kingdom
- 02031378727
- sales@fittedhomealarms.co.uk
- fittedhomealarms.co.uk
5.0
Excellent
662 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wonderful!
Quick, professional and really helpful!! Would highly recommend!
8 October 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Rachel for your wonderful review! Much appreciated!
Alarm check service - great job.
Abhi from FHA Ltd came to check all devices for us. He is very helpful, nice and professional. The service was excellent and I will definitely recommend FHA to people and will use them in the future.
7 October 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
I have been well rewarded by fitting…
I have been well rewarded by fitting these alarms in that it is not only piece of mind but also excellent service from a friendly and efficient engineer.
7 October 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Gordon for your wonderful review! Much appreciated!
Good service
Just had a new home alarm fitted by George who did a fantastic job.
Very knowledgable and offered advice/solutions throughout the work.
3 October 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
Recommended
I had a Yale Smart Home Alarm fitted around 6 years ago at a cost of nearly £800 by Fitted Home Alarms. No problems with the system until a few days ago, when the control box required a battery change. Explained the problem on the telephone and was advised that the cost would be £90 call out and £36 for the battery; a total of £126, which I agreed. When the engineer called the following day he advised that they do not have replacement batteries as Yale had stopped selling the system a few years ago but he did suggest I might try Yale or Ebay. Just in case, he quoted for a new system should I not get hold of a replacement battery. However, as the engineer suggested, I sourced a replacement battery on EBay and pleased to say managed to fit myself.
As Fitted Home Alarms were unable to help on this occasion they fully refunded the call-out fee. How can you ask for more? Definitely a company I would recommend
2 October 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Richard for taking the time to write the review! We are also disappointed Yale discontinued the Yale Smarthome range within 3 years of launching them.
If you require any further help, please do let us know you.
Excellent service.
Excellent service. Very clean and tidy. Very helpful and explained everything as the work was done. Also made sure I understood all the instructions. Would recommend.
23 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Margaret, for your wonderful review and custom! Much appreciated!
George was fantastic when we had…
George was fantastic when we had problems with the alarm! Good work!
23 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Shreeya for your wonderful review! Much appreciated!
6 weeks gone! Problem never sorted.
On 09/08/19 I’ve contacted customer service to report Risco alarm issue.
I was told same day, that as soon as alarm panel comes online someone will do a remote check.
Alarm panel goes on and off many times during every day, so there was opportunity to do some checks.
In two weeks’ time nothing improved, so I’ve contacted customer service again.
On 22/08/19 I was told that site visit needed, and they will come back to me with engineer availability shortly.
On 27/08/19 I’ve contacted customer service again, as no one was in touch in 5 days’ time.
I was told that Risco engineer for my area is back from holidays next week and will be in touch to arrange a visit as soon as he’s back.
3!!! weeks later, on 18/09/19 I’ve contacted customer service again to find out when finally, my problem will be fixed.
Today is 23/09/19 – my problem not solved. No one interested to fix it.
6 weeks gone…
Very poor customer service!!
23 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Hello,
Thank you very much for the review, and subsequent phone calls about the ongoing signal strength issues you are having with your sim card provider, you opted to use with the alarm system. We look forward to hearing from you soon with further updates and we will do everything from our end to help you resolve the problem you are having.
We will update our reply here your sim card signal problems are resolved for good.
early bird,
George phoned in advanced and was nice and early.
He was friendly and efficient and did a great job getting rid of my spiders!
23 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Ahh! The spiders! The archnemeses of home safety, second only to burglars! Thank you, Mrs Carol, for the wonderful review! Made us all chuckle thinking of George fighting spiders!
Excellent service and installation
Excellent service and installation. Biju did a good job with installation and would defintely recommend.
18 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Sarathi, for your kind review!
Very good service from George.
17 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Val, for your wonderful review!
Rang to book our annual service and an…
Rang to book our annual service and an engineer was free to come the very next day. Rang 30 mins before to say they were on their way and turned up bang on time. George the engineer was friendly, quick and highly professional. Top service,cannot fault it.
17 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Brian, for your wonderful review! Much appreciated!
Friendly and efficient
The engineer phoned 30 mins before to let us know he was on his way. He was quick and efficient. He explained what he had done and tested everything.
17 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Wendy, for your wonderful review! Much appreciated!
Great service.
George was quick, efficient & very polite. Would definitely use again.
17 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your kind review! Much appreciated!
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your kind review!
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Cindy, for your wonderful review!
A very quick and efficient service.
A very quick and efficient service.
Thanks
10 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Euan!
Very explanatory and professional
We just got out Home alarm fitted today. George, the technician who fitted it, was a very Friendly guy and made sure we were explained every detail of our Alarm. Tested it and made sure everything worked as well as give us advise on what was needed in our house from his professional experience.
Would definitely recommend we are very happy woth his services
9 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Maria for your wonderful review and kind words! Much appreciated!
Most excellent
Most excellent, knowledgable and fair service. Really helped us get the best of our Alarm system through expert advice and installation. Very happy with the results!
7 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Ashley, for your wonderful review! Much appreciated!
We have had a visonic alarm for a few…
We have had a visonic alarm for a few years now & it has worked well for us - happy with the installation & service!
5 September 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
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