I needed my three year old Visonic alarm serviced, after reading reviews on FHA Security, I chose them, phoned their office on a Monday, very friendly, efficient guy answered, he booked service for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just had our house alarm serviced (yale easy fit) Very good service, husband was also really impressed. Checked all alarms worked and rejigged the settings to suit our usage. All batteries chang... See more
Company replied
Used these guys to extend an existing DIY system to include an external siren which I didn't fancy doing myself (old alarm box also had to be removed from 25 year old ancient system). They were super... See more
Company replied
Our annual alarm service was due. The engineer George phoned ahead to let us know when he would arrive. He explained clearly what he would do and carried it out diligently. The system was tested sati... See more
Company replied
Company details
Written by the company
Fitted Home Alarms Ltd is one of the fastest growing home security companies in England. We are a quick turnaround company. We aim to do all our installations within 1 to 5 days of alarm order. And for your peace of mind, we all our installations come with warranty. All our alarms are priced keeping customers affordability in mind. All our prices are clear, easy to understand and published online. We currently operate in Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Gloucestershire, Greater London, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Surrey, Warwickshire, West Midlands, West Sussex and Wiltshire.
Contact info
1 Twyford Place, Lincoln Road, HP12 3RE, High Wycombe, United Kingdom
- 02031378727
- sales@fittedhomealarms.co.uk
- fittedhomealarms.co.uk
5.0
Excellent
662 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service received by office and engineers. I have taken out a home care package which they come and do a yearly maintenance on my home system.
12 March 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Stephanie once again for your continued custom and awesome review! Much appreciated!
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Chris for your kind review! Much appreciated!
Excellent Service
Just had the house alarm service by George. Excellent service as always. Quick and professional. I have recommended this company to family members.
19 February 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for Ben again for your continued custom, kind references, and awesome references. Much appreciated!
Thoroughly helpful
Thoroughly helpful, friendly, tidy and neat. Woupd recommend
18 February 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your great customer and wonderful review! Much appreciated!
Excellent prompt service
Excellent prompt service. Apart from that standard installation, was also helpful in planning the layout of installation
31 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Mr. Abraham for your kind review! Much appreciated!
First Class
FHA sent same engineer that installed the system very professional. No mess at all, removed his shoes very happy with service
31 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Peter for your kind review! Much appreciated!
The Engineer was very polite and…
The Engineer was very polite and professional. He did a great job.
31 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Cecile for your wonderful review! Much appreciated!
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Mr. Ahmad for your review!
We apologise the engineer arrived on the later part of the agreed arrival window, due to reasons beyond our control.
We understand the Yale power switch could not be added to the app at the time of fitting and the engineer on site had to show you how to add this later. We had this happen before and it does connect after a while. It could also be a faulty device, in which case, we suggest getting it replaced. Please do let us know if you require any further assistance with this and we will be happy to help.
Just had system fitted
Can't give FULL review at this point as just had system fitted. So my rating is for the installation and eqiupment installed only.
The engineer was very polite, efficient and tidy and fitted the system to MY specifications satisfactory. I wouldnt go for the mobile link service as the ratings for their App you require is very poor. The system which I purchased is sufficient for my needs which consisted of their standard pet friendly package £419 (inc fitting) and just needed to purchase 1x additional door contact and 1x fob at total additional cost of £70. NOTE the door contact only activates the alarm when door is opened does not respond to impact/vibration, is not a 'sensor'. I looked at a few Alarm Company's and found they were the most reasonable especially with their monthly charge which includes yearly service.....good result.
30 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your kind review! We are glad you found our services and the product installed satisfactory.
The second option you opted not to have installed did indeed have a smart phone app and we believe some of the reviews for the app for the system relates to when the app was released in the first instance, back in 2013. We can confirm the performance of the app has improved significantly and it is now one of the best smart phone apps in the market.
With regards to the shock detectors, unfortunately, Yale - the manufacturer does not make shock detectors for any of their alarms and hence cannot be added to the system you opted to have.
Once again, thank you for your review!
Installed my Yale smart alarm ststem
Installed my smart alarm properly and a knowledgeable engineer with the product. I would recommend Fitted Alarms
30 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Gemini for your wonderful review! Much appreciated!
5 star
5 star, great friendly service man, on time, been using them for few years now, very polite, friendly. highly recommented
30 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Ms. Bennett, for your kind review! It's been our pleasure working for you all these years. Much appreciated!
30 minutes after arrival all done
30 minutes after arrival all done
Service as you would expect
22 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
good experience
good experience, trustworthy company, prompt response and explained all the functions of the alarm settings in detail
17 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review Ivan. It was our pleasure working for you.
Very professional and pleasant to…
Very professional and pleasant to deal with.
10 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your kind review! Much appreciated!
The burgaler alarm disarmed.
The burgaler alarm man Josh was very good with the work he did. also very polite .
10 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
Very good experience
Very good experience
Excellent guys with good knowledge. Happy with the work highly recommend
9 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Jim for your wonderful review! Much appreciated!
Very professional
Very professional, courteous and knowledgeable. Job well done. Highly recommend
9 January 2019
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you for your wonderful review! Much appreciated!
Bad start to an amazing finish... Thanks Josh!
I booked and paid a deposit for Fitted Home Alarms to come round and service my home alarm. I took the day off work to accommodate the appointment but was called on the day to be told the guy is off sick and they will need to re-book. I have to be honest, I was pretty annoyed and frustrated about this. Not a very good start at all and I didn't think they could turn me back in becoming a "happy customer" however thanks to Josh, who came round to service my alarm, this was soon forgotten and I was extremely happy with the service. Josh was professional, caring and knowledgeable, and he went out of his way to make sure my needs and extra requests were met. The guy is a legend. An asset to Fitted Home Alarms.
19 December 2018
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Wesley for your amazing review! We were sorry to let you down with the last minute cancellation just before Christmas, but glad we have managed to get the engineer out next day to sort everything to your satisfaction.
I would highly recommend this company
I would highly recommend this company. From start finish excellent. The office kept me informed. The engineer was a credit to his company and new all about the alarm would highly recommend them to any one well done
30 November 2018
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you, Keith, for your wonderful review! Much appreciated!
The engineer turn up on time he was…
The engineer turn up on time he was very good and very thorough. He sorted my burguler alarm out. Iv got to say he was a polite man. And I well always trust them to do any work I need. Thank you very much 😁👍
28 November 2018
Unprompted review
Reply from FHA Security (Fitted Home Alarms Ltd)
Thank you Alec for your wonderful review! Much apprecaited!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.