Nice to deal with a company willing to send products outside the UK. Many will not since you know what. My order was for UNF bolts which are difficult to get in France. The carriers Fixaball use for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with, screws we received were slightly too small. Contacted the company who assisted in guiding me through the website to locate correct size screws and arranged for these to be... See more
Company replied
I was after what I thought was an unusual size bolts but Sam came up with them and got them posted out the same day, excellent service.
Company replied
The cusomer handling second to none! Even if there was a small glitch in the shipping, they handeled it like pros and fixed everything. Warmest recommendations
Company replied
Company details
- #11 of 33 best companies in Hardware Accessories Store
Written by the company
Fixaball: We sell screws, nuts, bolts, washers and masonry anchors to everyone, from DIY'ers to large businesses with competitive price structures. Buy more to pay less per unit. If a fastener or fixing exists, you can buy it or have it manufactured here. Our comprehensive range of fixings and fasteners includes the largest, smallest, longest and shortest. We stock an enormous range of diffent types of head, drive, shank, tip and threads. B.A, B.S.F, B.S.W (Whitworth), UNF/ UNC, Metric, Metric Fine and Metric Extra Fine fasteners are available in all grades of Steel and Brass. Our fixings and fasteners join vehicles, buildings and civil engineering structures together. We are a part of, 'Ball's Grinding, Ltd.' which has been serving the engineering and construction industry since 1983. It is family run business, based in Cheltenham, with over 40 years of industry knowledge we are always happy to share. We have 10's of 1000's of screws, nuts, bolts, masonry anchors, washers and everything in between, available in stock and we are continuously expanding our range. If you cannot find what you are looking for call our customer support team on (01242 522244) and we will create a bespoke, free quote for you to consider. We serve the U.K, Europe and the Rest of the World. We offer a personal, reliable and honest service. Get in Touch! Sam
Contact info
Unit 4a, Maida Vale Business Centre, GL53 7ER, Cheltenham, United Kingdom
- 01242522244
- sam@fixaball.co.uk
- fixaball.co.uk
4.9
Excellent
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery, fantastic product that was difficult to find anywhere else. Delivery arrangements for yearly subscription is great idea.
7 February 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Andrew,
Thank you for your feedback and recommendation. I am very interested in knowing more about your idea if you would be kind enough the explain it in a little more detail to sam@fixaball.co.uk, if you get time. Please use 'fixaball25' for 25% off your order (valid until 3/10/24).
Kind regards,
Sam
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Alan,
Thank you for sharng your experience with technical support at Fixaball. Always feel free to ask about fixings and fastners to be 100%.
Kind regards,
Sam
Good customer service.
Had a lost shipment problem with UPS.Sam was very helpful in solving the problem.Quick responses to emails,Great sevice.Money back.
3 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Kenneth,
Thank you for offering this very important review and I am thankful you took the time. I hope to serve you again. I wil let you know when the M7 x 35mm socket caps become available.
Kind regards,
Sam
Made an error in payment system
Made an error in payment system, they phoned me back and able to rectify the error over the phone
1 February 2024
Quick service
5 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Jason,
Thank you for your time in sharing a review; I really appreciate your support. Please, use 'I Love Rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Thomas,
Thank you for taking the time to review your experience and I am glad it was a good one. Please use, 'I love rewardaballs' at checkout for your monthly 10% off.
All the best,
Sam
just what I needed again and prompt…
just what I needed again and prompt delivery, thanks
15 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Lyndon, thank you for choosing and supporting Fixaball, I appreciate your custom and business. Please use 'I love rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
great range of products at great…
great range of products at great prices.
very good people to deal with
are eager to help with any problem you may have
would definitely deal with them again
10 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Jim, thank you for your very positive review, I really appreciate your support. Please use, 'I love rewardaballs' coupon at checkout for your monthly 10% off. Al the best, Sam
Excellent service
Very helpful , replied quick to my email, good quality and value for money , I will use Fixaball again
I hope you do too, Thankyou guys
9 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Dear Mr Kneller,
Thank you for taking the time to review your experience and offering much appreciated encouragement. Please use, 'I Love Rewardaballs' at checkout for your monthly 10% off.
Kindly,
Sam
Excellent service
Absolutely superb fast service with excellent prices, highly recommended for all engineering fastener supplies.
5 January 2024
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Terry, thank you for taking the time to review your experience and for being so generous with your compliments. Please, use 'I ove rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Trevor, Thank you for your order and review, I appreciate your support. Please use 'I Love Rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Excellent company with an a great…
Excellent company with an a great quality product will be ordering more screws from them
6 November 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Good Morning Nigel,
Thank you for taking the time to review Fixaball and for your generous compliment. Please use 'I love Rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Very good performance.
My order was delivered as advised and was what I wanted. Very good service, thank you.
6 November 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi John, thank you for taking the time to review your experience. Thank you for the sale. Pease use 'I love rewardaballs' at chekout for your monthly 10% off. Kind regards, Sam
Delivered on time and items as expected
1 November 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Mike, thank you for taking the time to review your experience, I appreciate your support. Please use, 'I love rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Quick & simple
18 October 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Gavin, thank you for trusting Fixaball with your order. Please use 'I love rewardaballs' at checkout for your monthly 10% discount. Kind regards,
Sam
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Lawrence, thank you for your custom and review, we appreciate your support. Until next time! Kind regards, Sam
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi, thank you for taking the time to review and support Fixaball Fixings and Fasteners UK. Please use, 'I Love Rewardaballs' at checkout for your monthly 10% off.
Kind regards,
Sam
Order arrived as promised
Order arrived as promised. Thank you. However the screws are not suitable for my needs. Not very sure if I can return them.
13 October 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Eustace, thank you for your review and I am sorry they don't fit. Please contact me for technical assistance on sam@fixaball.co.uk. Please return your item to the address on the invoice for a refund.
Very good
Where else can you get a 8" 5/8 UNF 12.9 cap bolt!
Best place i have found to get your nuts and bolts , especially engineering fastners. Always a superfast delivery.
12 October 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Hi Dan, thank you for taking the time to review Fixaball. If you can take at least 5 I can manufacture them for you. Please send the inquiry to sam@fixaball.co.uk
Great service and delivery
9 October 2023
Reply from Fixaball Ltd. Fixings and Fasteners UK
Dear Gillian, thank you for your order and review, I appreciate your support. Please use 'I love rewardaballs' for 10% off your next online purchase. All the best, Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.