Fix Auto UK - Fix Auto Aberdeen Reviews 

Excellent service
Car collected and returned by their staff, very pleasant person, kind informative.
Car returned quickly looking really good.

Thank you

Excellent repair on my sons car

Seems like the repair has been done well but not being a mechanic it’s not for me to judge. Regarding the timings of everything - it took ages for an appointment to take the car in and at that point I then didn’t receive my car back until almost 5 weeks after it went in for repair. And now being asked to go back for something else to be fitted which I wasn’t aware of! I am not aware of a repair report either which I will ask when I go in for the last bit to be fixed. I think having the flexibility of having the car back between waiting for parts might have been better and as it was a claim on the other drivers insurance I had little control over what I was allowed access to, this isn’t the fault of FixAuto necessarily. I felt like I would have appreciated updates regularly as to the stage and state of the vehicle repairs - a text prompt wasn’t sufficient in my eyes.

Great work
Good comms

Fix Auto Aberdeen was great to work with. They kept me updated and the body work looks great!

Top class service, well informed throughout the process with good updates. The repair was carry out to a very high standard, very pleased with the finished result. The girls in the reception are brilliant and they keep you well informed. The premises are easy located and accessible. I would definitely recommend for all repairs. Top class.

Prompt assessment of the damage, to then getting it booked in and fixed. Good service throughout the process.

Very Helpful

Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is no way anyone could tell it had been repaired! Very happy indeed with the result.

Good result after a bit of a wait for parts.

Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the process. Reception staff were very friendly and helpful. On collecting car I was very happy as you would not know my car had been damaged. Great job to all involved. I would highly recommend.

I rebooked the car in to get the Air Conditioning re-done and Donna was excellent. She got the car taken in quickly and all work was completed in a single day

Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new

**** FIX AUTO ABERDEEN ***
I would not recommend this body shop to anyone. My car was repaired here through an insurance claim after an accident, and more than six months later I am still dealing with ongoing problems caused by their poor workmanship.
The paint has already started peeling off, the parking sensors do not work properly, the front bumper is misaligned, and the bonnet they fitted appears to be a low-quality replacement with broken clips. Every month I am given another appointment to fix the issues, but the repairs are never completed properly. One problem gets fixed and then another appears shortly afterwards.
The entire experience has been frustrating, stressful, and highly unprofessional. A reputable accident repair centre should return a vehicle in proper condition, not keep customers coming back repeatedly for the same unresolved issues.
Communication has been poor, quality control seems non-existent, and I have completely lost confidence in their workmanship. After six months of repeated visits and failed repairs, I am still left with a vehicle that is not repaired to an acceptable standard.
If you are considering using this company, I would strongly advise you to think carefully and seek a second opinion before trusting them with your vehicle.
To be honest they are very clearly running after scamming the insurance company for more money for no proper reason and made up stories .
SCAMMERS !!!

Repair work quality is good and completion date was maintained. One improvement definitely needed to keep ample amount of courtesy car otherwise it was a very long delay in getting booking date.

The service was brilliant, very happy, with my car 10 out of 10 staff second to none..

High quality friendly service. Very professional. Regular updates when repairs were slightly delayed due to parts availability. Highly recommend.

Excellent customer service at drop off, pick up and amazing work on the car.
Kept up to date almost daily.
Cannot fault.

Good communication and good job done