The customer service was second to none, and the friendliness of everyone involved stood out. The actual work itself was like receiving a new car back. I have no complaints and would recommend happily... See more
Company replied
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See what reviewers are saying
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... See more
Company replied
Really professional repair job after driver drove into the rear of my car. Obviously there were long delays in getting replacement parts but that was beyond their control. But I was kept informed if t... See more
Company replied
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #27 of 55 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, United Kingdom
- 01292 284095
4.7
Excellent
94 reviews
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Professional Business
Taking into consideration the concerns over shortages and availability of parts etc
Overall good experience.
Good communication.
First class job.
Thanks to Mick,Nick,Leslie & all staff.
Would recommend to others but hopefully we won’t have to use their services again lol.
Best
JJ Smith 👍👏
31 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Good Job
Workmanship excellent,collection and handover was smooth, however customer parking is limited and I had to leave the hired car on the main street, overall customer service very good.
24 October 2023
Reply from Fix Auto UK - Fix Auto Ayr
Hi Johnny,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
We thank you for your feedback, we are located in an Industrial area and only have 3 parking spaces available and unfortunately these may have been occupied when you came to collect your vehicle. It is unfortunate that this is the only reason we didn't manage to attain 5 stars as we pride ourselves on delivering an outstanding level of service.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Tiguan repair
After being involved in an accident at no fault of my own, I was highly recommended to use this bodywork shop. With only having our new car for less than 6 months, I was determined to source a bodywork shop who would take pride in repairing my car to its immaculate condition. I am extremely satisfied with the workmanship that has been performed on my car. The attention to each detail was second to none. I would also like to sincerely thank the owner “Alan” and manager “Nick” who both made sure I was directly contacted by either person to get an update on my car on a regular basis. Their communication, professionalism and service provided was outstanding and from the initial start process I felt very comfortable that my car was in the right hands. Credit to this business who actually pride themselves in what they do. Will be highly recommending this company to family and friends. Thanks again.
1 September 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Sandy,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Outstanding service
Only having my new car for a week, came out of work to find that someone had battered the side of it, I presume trying to park. No contact details left couldn’t believe anyone would do that. Contacted insurance company they advised I take it to auto fix.
Staff were great explained exactly what I needed, the time it would take and the process of a courtesy car. The courtesy car was brand new and easy to drive. I was going on holiday and auto fix parked my car at home ready for my return when work was completed. I was very happy with the work done and the outstanding service I received. They went above and beyond to ensure customer satisfaction, I would highly recommend.
15 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Mrs Haddow,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great Service
From the start when I turned up at fix auto ayr Nick was extremely knowledgeable and gave good advice regarding claiming on insurance and how everything worked. Fix auto Ayr wasnt on the list of garages my insurance company used but was the closest renault dealer to my house so after dealing woth insurwnce they agreed to let us use Fix auto Ayr. Once the paperwork side was complete we scheduled in for the repair which took a couple of weeks to complete and we used a couteay car which was brand new Seat Arona. My car (Kadjar) looks like new and the work has been done to a very high standard. We are very pleased and although we hope we won't need to return for another repair we would definitely be back if anything was to happen again as we were so pleased with the results.
8 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Gillian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Very professional and friendly staff
Very professional and friendly staff. Nick was great when I got the courtesy car and explained everything in detail. My car was returned clean and it looked brand new! Highly recommended.
1 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Telmo,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Excellent service throughout the…
Excellent service throughout the process. I was kept informed of how the repairs to my vehicle were progressing and any issues that arose. I would highly recommend Fix Auto Ayr.
4 April 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Paul,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
From Louise on the phone
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however it was dusk when I picked the car up, was kept updated throughout the delay in the parts getting delivered. Would not hesitate to use this business again
22 December 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Barbara,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Always kept you informed about my car…
Always kept you informed about my car is it customery to put all the broken bits of car in the boot
17 November 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Eileen,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
We must apologise that out Valet Dept let that slip through, All the old parts should have been taken outof the vehicle when vehicle was being cleaned and we will feed this back to our Valet Dept.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Reply from Fix Auto UK - Fix Auto Ayr
Hi Brian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Kept in touch really well
Kept in touch really well, we’re very helpful, unfortunately my car was not able to be repaired.
7 October 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Kenny,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle, sorry to hear your vehicle was an uneconomical repair.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Excellence, for sure
Car was returned with all work completed to a high standard and car fully valeted as well. Very commendable.
11 October 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Douglas,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great work
Even tho it took longer than expected to fix my car, (due to parts being damaged)
They kept me constantly updated on its progress, which was reassuring.
The Driver who picked my car up and dropped it off was friendly and professional.
Great job on all the bodywork of my car, it looks great.
Thank you
3 September 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Marianne,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Fix auto done a very good job so…
Fix auto done a very good job so pleased with would certainly use again
20 August 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Jane,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Body repair was perfect and service we…
Body repair was perfect and service we received from staff was first class
6 August 2022
Reply from Fix Auto UK - Fix Auto Ayr
Hi Russell,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
Is there anything we could have done differently to elevate your experience from a 4 Star to a 5 Star?
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Grateful thanks for an excellent hob
16 November 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Alexander,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Quick and efficient service
25 October 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi J W,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Fantastic service
6 October 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Lee,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Fast and excellent service
Fast and excellent service, customer care and communication good.
25 September 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Mr Airley,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Excellent service
Excellent service, thank you. Our car was professionally repaired and looks
as good as new. Happy to recommend Fix Auto Ayr to others.
15 September 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Ian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
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