The customer service was second to none, and the friendliness of everyone involved stood out. The actual work itself was like receiving a new car back. I have no complaints and would recommend happily... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... See more
Company replied
Really professional repair job after driver drove into the rear of my car. Obviously there were long delays in getting replacement parts but that was beyond their control. But I was kept informed if t... See more
Company replied
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #28 of 56 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, United Kingdom
- 01292 284095
4.7
Excellent
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fix Auto UK - Fix Auto Ayr
Hi Leia,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
I hit another car phoned insurance &…
I hit another car phoned insurance & they did the rest got a call from fix auto Ayr to bring car to look at damage then 6 weeks later they pick up my car fitted it within the week I picked it back up gave them the courtesy car back did a great job on my car.
3 September 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Jacqueline,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Car went in for body work and paint…
Car went in for body work and paint repair to the rear and given how extremely hard it its to match the colour. They knocked it out the park
26 August 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Alan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
My insurance company have been slow and…
My insurance company have been slow and difficult to communicate with but Fix Auto have been a shinning light during a difficult and stressful time. Good communication is not difficult but so important.
20 August 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Reply from Fix Auto UK - Fix Auto Ayr
Hi Sandra,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
An extremely happy customer
My car was put in for repair as arranged. Courtesy car provided and an estimate date given for completion of repair.
I was delighted to receive a phone call to say my car was ready for collection, 6 days earlier than estimated.
A perfect job and my car all cleaned for me to collect. I was invited to check out the repair and advised of all work done carrying a lifetime guarantee.
First class company I have had the pleasure of dealing with, thank you.
12 August 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi McCormack,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Reply from Fix Auto UK - Fix Auto Ayr
Hi Claire,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
From the moment i had my accident to…
From the moment i had my accident to collecting my car a very pleasant experience considering a very busy time for them thanks everyone at myles one happy customer
3 August 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Graeme,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Reply from Fix Auto UK - Fix Auto Ayr
Hi David,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great service and excellent staff at…
Great service and excellent staff at auto fix ayr done a great job on my car and kept upto date with everything that was happening to my car with phone calls or text messages a big thank you to all
27 July 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Bruce,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Very helpful and speedy service.
13 July 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Bernice,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Good service excellent communication
13 July 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Marta,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Very professional and helpful thank you.
9 July 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Jillian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
No Hassle.
They delivered my car back as new. The only negative was the extended time it took considering the large parts bill and current labour costs. Where did all the time go?
7 July 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Mr Miller,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
First class service throughout 👍
19 June 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Elizabeth,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Brilliant service from start to finish
Brilliant service from start to finish. Our car was repaired after an accident. The workmanship was first rate, the communication throughout was excellent and nothing was too much trouble. They provided a courtesy car to my home address when collecting our car for repair and returned it to my workplace when the work was complete, collecting the courtesy car from there.
19 June 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Les,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
My car was with them far too long
My car was with them far too long , and came back covered in bird droppings, but was told it was washed before o got it back .
Wouldn’t recommend!
15 June 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Bobbie,
I’m terribly sorry you have not had a enjoyable experience as your vehicle was with us for longer than initially expected due to Workshop staff having to isolate for track and track as per government mandates. We were also awaiting parts to arrive from the dealer which the dealer could not provide an ETA on. This is why your key to key time was 26 days and I apologise but these difficulties were out with our control I'm afraid.
In regards to the Bird droppings these must have happened when the driver was delivering your vehicle back as all vehicles are washed prior to leaving and photographed for Insurance.
We will take on board the feedback.
Happy Motoring from all at Fix Auto Ayr
Flawless Repairs...
From start to finish the staff were great. My car was collected from my home and returned when the repairs were completed. Door to Door service for me is a blessing as i am disabled. The paintwork and alloy repairs were flawless, now my Mini Cooper looks fab again. Thanks Guys. x x
11 June 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Ayr
Hi Lorna,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
The staff were extremely helpful and…
The staff were extremely helpful and kept me informed of the progress of the repairs throughout.The repairs were carried out to a high standard and I am completely satisfied. The car was ready ahead of schedule.
22 May 2021
Reply from Fix Auto UK - Fix Auto Ayr
Hi Stewart,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle. Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee. If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Reply from Fix Auto UK - Fix Auto Ayr
Hi Euan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.