Absolutely first class service from start to finish. My car was immaculate when I collected it after only a few days. I was expecting the car to be away for much longer considering the damage. The sta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My car was returned in perfect condition t condition after a road traffic accident. Really friendly and helpful staff who sorted me out with a courtesy car will waiting on my own car being repaired. V... See more
Company replied
Fix Auto Ballymoney did an excellent repair on my Audi Q5. When they collected my car at my home they left me a loan car which was vital for me They also kept me informed of progress during the repa... See more
Company replied
After contacting my insurance company, the team at Ballymoney were in touch next day. They arranged a courtesy car for me while my own was off the road and they were in contact with me throughout the... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Ballymoney
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Loughabin Road 53, BT44 9BX, Dunloy, Northern Ireland, United Kingdom
- 028 2702 2242
4.7
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient
Very efficient. Really pleasant to deal with. Cat was spotless when I picked it up.
12 September 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
We're glad to hear you had a pleasant experience with us.
Thanks- Fix Auto Ballymoney
Very impressed with service and repair job
Very efficient service. All staff helpful and polite. Car cleaned very well on return, which was a nice bonus.
Initial Repair job was satisfactory, but there was room for improvement.
On hearing this, the team made contact straight away. They asked if they could take the car back in again, to fix the bits I was unhappy with. Again, all staff were extremely helpful and polite. They did a great job fixing it to a high standard. Very happy with the service received. Many thanks.
4 September 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
Hi Roisin We're sorry the repair and courtesy car did not meet expectations. We appreciate your feedback and will review this to improve our service.
Thank You- Fix Auto Ballymoney
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you for your positive feedback.
Fix Auto Ballymoney
excellent
Communication was very good.
All staff very pleasant and welcoming.
Car was fixed within the timeframe given and courtesy car was provided.
Excellent repair carried out.
26 August 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
We appreciate your positive feedback and are glad your pleased with the repairs.
Thanks- Fix Auto Ballymoney
The finish on the repair was fantastic.
The finish on the repair was fantastic.
The car was ready for collection when they initially said it would be….no messing about.
I can’t recommend fix auto highly enough.
13 August 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
We're happy to hear that you were pleased with the service and appreciate your feedback.
Thanks- Fix Auto Ballymoney
Fix Auto Ballymoney did an excellent…
Fix Auto Ballymoney did an excellent repair on my Audi Q5. When they collected my car at my home they left me a loan car which was vital for me
They also kept me informed of progress during the repair
Many thanks to all for taking the stress out of this unfortunate accident
10 July 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
We're happy to hear that you were pleased with the repair work done on your Audi Q5.
Thank You- Fix Auto Ballymoney
High standards from a very professional team
Excellent standard of workmanship and very pleasant, professional and accommodating staff.
21 April 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you We're delighted to hear you were happy with the quality of our work and the service you received. We appreciate your feedback.
First class service
After contacting my insurance company, the team at Ballymoney were in touch next day. They arranged a courtesy car for me while my own was off the road and they were in contact with me throughout the whole process. The car has been repaired to showroom condition like nothing ever happened. I am very pleased and would have no problem putting their them to anyone who asks for advice.
9 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you Aaron We're delighted to hear you were happy with the quality of our work and the service you received.
Polish dust still on vehicle
Polish dust still on vehicle. Badges put in the wrong place. Front diffuser not fitted properly.
21 April 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
Hi John
We'd like to apologise for the service you received, we are aware your car was brought back in for rectification. we appreciate your feedback.
Thanks Matthew-Fix Auto Ballymoney
Everything conducted without hassle
Everything conducted without hassle. All personnel very competent with the whole repair process. Ashley kept me informed on the repair time details and the courtesy car was spotless. Well done to Fix Auto Ballymoney
13 March 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you for your review. We are delighted to hear that you were happy with the service you received.
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you We're delighted to hear you were happy with the service.
Brilliant
Everything is well organized from courtesy car to repairs all great and the work is top class
13 February 2025
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you for your review Edward , we're delighted your pleased with the repairs.
Reply from Fix Auto UK - Fix Auto Ballymoney
Thanks for your review Anne, we are pleased you're happy with repairs.
Great job and customer service
Great job have had my car repaired here twice now, quick + excellent customer service by Aisling from start to finish.
11 November 2024
Unprompted review
Yes I would recommend them
Yes I would recommend them . They fixed my car after a crash really quickly inside a couple of weeks . They done a great job .
9 October 2024
Reply from Fix Auto UK - Fix Auto Ballymoney
Thank you for your review, we are delighted to hear you were pleased with our repairs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.