Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more
Company replied
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The repair was done quickly and to a good standard

Reply from Fix Auto UK - Fix Auto Bristol North
Worry free experience. The courtesy car was delivered to the door and my car taken in for repair and everything else was accomplished via the phone. The staff are friendly and very helpful.

Reply from Fix Auto UK - Fix Auto Bristol North
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the car repair was brilliant. When I collected the car it was fully valeted and polished like glass. I would definitely recommend Drive car body Repairs in Patchway, to anyone thinking of having body work repairs on their car!

Reply from Fix Auto UK - Fix Auto Bristol North
Vehicle needed minor repairs. Came back with a scratched headlight, dash cam not connected and all without apology. Will be informing insurance company of a bad experience.

Reply from Fix Auto UK - Fix Auto Bristol North
My car went in for a repair after my bonnet flew open at speed damaging the bonnet, roof and both wings. When I picked up the car it looked like new and was super shiny after a full clean and polish I am so pleased with the outcome.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Two days late in completing the repair. Didn't contact me. I had to ring them to find out. My rear bumper was replaced but they then put the cracked rear number plate back on! It wasn't part of the insurance claim but I would have thought they could have replaced it in the £2700 bill - ornat the very least rung me and asked if I would like a new one. Repair seems okay but customer care minimal. Seems very expensive as well for the insurance company. Someone hit mencar while parked and drove away. I thought I might get a new number plate at least for my £325 excess but no.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent repair job. Staff efficient and professional. Catered for my need in delivering my car back to me when not able to collect. Would recommend highly

Reply from Fix Auto UK - Fix Auto Bristol North
Kept me informed at all times. Young lady on reception most helpful. Had to return repaired car with a small problem which was dealt with quickly and professionally. I would add parking is nightmare.

Reply from Fix Auto UK - Fix Auto Bristol North
What a great company to deal with. Exceptional service from start to finish. Every member of staff that I encountered was friendly, helpful and professional. The work done on my car was done efficiently and wel within the time scale given, leaving my car like new. A total valet was unexpected but most appreciated. I will definitely use them again if I have to. I highly recommend.

Reply from Fix Auto UK - Fix Auto Bristol North
I had a very professional experience. The team at the Gloucester Road branch was really helpful and I would definitely use this business again thank you everyone x

Reply from Fix Auto UK - Fix Auto Bristol North
dealing with professional people made it a stress free experience ....many thanks

Reply from Fix Auto UK - Fix Auto Bristol North
Absolutely brilliant, good communication, no hassle and a great repair. What more do you need.

Reply from Fix Auto UK - Fix Auto Bristol North
The staff were helpful and polite. My car looks good as new . I would certainly recommend them.

Reply from Fix Auto UK - Fix Auto Bristol North
Superb service made possible by the very competent and friendly staff

Reply from Fix Auto UK - Fix Auto Bristol North
The situation dragged on a little because of the delivery of a part but Conner was very helpful and supportive.i believe he did everything to make it run smoothly.very polite and friendly.

Reply from Fix Auto UK - Fix Auto Bristol North
Busy place and friendly staff. Dropped the car off on the Monday and collected the following Tuesday, a slight delay on the delivery of new trim required. Was kept updated as were the courtesy car company. Work done looks top notch and an unexpected courtesy valet…fair play!

Reply from Fix Auto UK - Fix Auto Bristol North
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.