Fix Auto UK - Fix Auto Bristol North Reviews 

169
TrustScore 5 out of 5

4.8

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied

Rated 5 out of 5 stars

Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more

Company replied

Rated 5 out of 5 stars

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Bristol North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

5,601 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent team

I am so impressed with the whole experience we had at Fix Auto Bristol.
My daughters car was hit by flying debris whilst driving which unfortunately caused a lot of damage. There was no third party to claim from so we called our insurance company, Aviva, to report the incident. They gave us a list of local repairers and we chose Fix Auto Bristol North due to a previous positive experience with them. I received a call from Connor a few days later to book the initial inspection appointment. I met with Mike who assessed the damage and he was able to get the repair booked straight away as we did not require a courtesy car. I was kept up to date with the progress of the work by text and email. Six days later, I received a call from Connor to say the car was ready to be collected. From our insurance company to the team at Fix Auto the process was straight forward and fuss free from start to finish. The quality of the repair work is excellent too. I enjoyed a chat with Connor and Lisa when collecting the car - they are really lovely people and a credit to you there. Obviously, we hope not to need your services again but would choose your team and highly recommend you to others.

27 October 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello SarB
Thankyou for your feedback and thankyou for your kind comments
I will pass onto the team especially Connor, Lisa and Mike
Regards
Fix Auto / Drive

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very reassuring to a nervous customer. Connor was very kind as were the fellas that collected/returned my vehicle. Very quick repair. Very good all round. Thank you all. Joanna

18 October 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Joanna
Really appreciate your feedback
I will pass your comments onto the team and especially Connor
Regards
The Drive Team

Rated 2 out of 5 stars

Could be better

Poor communication and didn't complete the job well so had to have a part redone which meant taking time out of work twice as not open on the weekend.

6 October 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mo
I have reviewed your file and can see there is quite a lot of calls logged and SMS Messages sent but no reply, I am wondering if your insurance company gave us your correct number but can only apologise for this.
We are open every Saturday from 8:00 - 12:00.
If you would like to discuss further please contact one of the team on 01179694331
Regards
The Drive Team

Rated 5 out of 5 stars

Outstanding customer service from Fix…

Outstanding customer service from Fix Auto Bristol and was particularly impressed by Connor T. Connor was professional, polite, efficient and helpful. He is a great representative for the company and gives you confidence. Highly recommended for customer care and service.

2 October 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello N Mai
Thankyou for your feedback
I will pass onto Connor and the team
Regards
Drive Team

Rated 5 out of 5 stars

Thank you Lisa

Absolutely fantastic service from Lisa on my recent vehicle repair. She was attentive and knowledgeable about the repair.

27 September 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jen,
Thankyou for your positive feedback and be assured I will pass on to Lisa.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 5 out of 5 stars

Excellent garage professional and…

Excellent garage professional and efficient when refurbishing my alloys. Staff were polite I will definitely be returning. Highly recommend

26 September 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ben,
Thankyou for your positive feedback and be assured I will pass on to the team.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 5 out of 5 stars

Excellent service and great good…

Excellent service and great good quality repair. Friendly staff.

27 September 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Miriam,
Thankyou for your positive feedback and be assured I will pass on to Team.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 1 out of 5 stars

Further damaged caused by garage, staff using mobile phones while driving my car.

Unfortunately the garage caused further damage to my car while with them. This is still to be resolved as I now need to take the car to them to inspect at my time, cost and inconvenience. Two of their drivers were using their mobiles while driving my car on the public highway. The site is overcrowded with vehicles crammed in everywhere. I do not recommend using this garage at all.

16 July 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr George
Thankyou for your feedback and comments.
I have reviewed your file and can see we and your insurance company have tried hard to resolve your concerns but unfortunately without viewing your vehicle we are unable to assist with your allegations.
Regards
The Drive Team

Rated 5 out of 5 stars

Great Service

Excellent friendly service. Kept informed at all steps.

31 July 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Alwyn, Thanks for the great feedback, If we can help in the future drop us a line
Regards
Drive team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, car looked new again!
Friendly and helpful staff :)

11 May 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Paige
Many Thanks for your great Review
If we can help in the future please give us a shout
Regards
The Drive Team

Rated 5 out of 5 stars

Very pleased

Everything was done exactly as discussed. Car was returned on time, immaculately clean inside and out.

12 April 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello John
Thankyou for your positive feedback
I will pass your comments onto the team at Bristol
Regards
Leighton

Rated 5 out of 5 stars

Excellent and Professional

They were excellent! Friendly and accommodating from start to finish and they went out of their way to help me. I will definitely be going to them as my first port of call if I ever need and body work doing again. I will definitely recommend them!

13 April 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Tessa
Thankyou for your positive feedback
I will pass your comments onto the team at Bristol
Regards
Leighton

Rated 5 out of 5 stars

Excellent Team

The customer service staff are so friendly knowledgeable and helpful :) The bodywork shop team made my car look new again. I'd recommend them to anyone!

17 March 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Helen
Thankyou for your positive feedback
I will pass your comments on to the team
Regards
Leighton

Rated 4 out of 5 stars

Great team.

Having had shocking service from my insurance company, I was expecting more of the same at the repair shop.
Delighted to be proved wrong!
These guys have been brilliant, special thanks to Connor who was extremely professional throughout.
Thanks guys, very happy customer.

15 March 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Annette
Really appreciate your feedback
I will pass onto Connor and the Team
Many thanks
Leighton

Rated 5 out of 5 stars

The people who work here are so nice

The people who work here are so nice. Would definitely use them again.

15 February 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Jessica, Thank you so much for your feedback, if we can help in the future please do not hesitate to contact us
Fix Auto Bristol North

Rated 5 out of 5 stars

Helpful staff

Helpful staff, quick and efficient service

2 February 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Martha, Thank you so much for your feedback, if we can help in the future please do not hesitate to contact us
Fix Auto Bristol North

Rated 5 out of 5 stars

Excellent repairs to my car after an…

Excellent repairs to my car after an accident. You wouldn’t know it happened. Thank you!

28 January 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Laura, Thankyou for your positive feedback
I have passed your comments to the team
If we can help with anything else give us a shout
Regards
Leighton and the team

Rated 5 out of 5 stars

Great service. Friendly staff

Great experience. Easy to get booked in (small wait of a month), curtesy car given and quick turnaround of my car. Bodywork looks fabulous, they’ve even cleaned and polished the car to look brand new. Great service and friendly team.

27 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello
Thankyou very much for the great feedback.
I will pass your comments to the team
If we can assist in the future drop us a line
Regards
Leighton and the team

Rated 5 out of 5 stars

Following my accident the garage were…

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really pleased with the service and quality of the repairs I’ve received.

26 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mrs Thomas,
Thankyou so much for this great feedback
I will pass on your comments to the team
If we can help with anything in the future give us a shout
Thanks
Leighton and the team

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