Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more
Company replied
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt communication by helpful & friendly staff. Had to wait a few weeks for a mutually convenient assessment, but that was then done very quickly and the repair organised within 2 weeks. Drop off & collection were very efficient, immaculate courtesy car & mine was mended within a week & looks like new (& clean!!). Great service.

Reply from Fix Auto UK - Fix Auto Bristol North
The staff are very professional and helpful. Their empathy with clients is very evident following a stressful occurrence such as an RTA or vehicle damage.

Reply from Fix Auto UK - Fix Auto Bristol North
The North Bristol Drive staff were very friendly and helpful. They did a super job with my bodywork repairs.

Reply from Fix Auto UK - Fix Auto Bristol North
Theire service was grate very realiable on deadline. Very freindly and helpfull staff. Thx

Reply from Fix Auto UK - Fix Auto Bristol North
I’ve had to use this bodyshop twice in the past 6 months, and they have been outstanding. Work completed to a very high standard, in a timely manner, the updates and customer service were great. A pleasure to deal with and an excellent experience.

Reply from Fix Auto UK - Fix Auto Bristol North
Great service. Connor and Lisa very professional and polite.

Reply from Fix Auto UK - Fix Auto Bristol North
Conner and Lisa were superb.Great service and fantastic repair. Well done all at Drive

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special mention for Connor who was professional and attentive throughout.

Reply from Fix Auto UK - Fix Auto Bristol North
The team were polite and helpful from beginning to end and the work done was first class.
The only downside was nobody every answered the phone which was frustrating when trying to sort things out

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Did a great job on some bodywork for our car. High quality and good customer service

Reply from Fix Auto UK - Fix Auto Bristol North
Customer service good but wait long and quality of initial bodywork repair unsatisfactory.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Quick and efficient service, kept up to date with how the repairs were going. Nice courtesy car. Repairs look excellent, you’d never know!!

Reply from Fix Auto UK - Fix Auto Bristol North
Very pleased with the customer care I received, wish I had taken the persons name who served me as he patiently went through the car rental with me. He was friendly, kind and professional and deserves a mention for being great In his job role. Car looks great again.

Reply from Fix Auto UK - Fix Auto Bristol North
Almost perfect but for the replacement of one piece of trim however they have agreed to replace the items so hopefully that’ll equate to a full house!

Reply from Fix Auto UK - Fix Auto Bristol North
Professsional team , no hassle , no stress ! Everything went smoothly , would fully recommend!

Reply from Fix Auto UK - Fix Auto Bristol North
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.