Fix Auto UK - Fix Auto Bristol North Reviews 

169
TrustScore 5 out of 5

4.8

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied

Rated 5 out of 5 stars

Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more

Company replied

Rated 5 out of 5 stars

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Bristol North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

5,608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, helpful & friendly staff.

Prompt communication by helpful & friendly staff. Had to wait a few weeks for a mutually convenient assessment, but that was then done very quickly and the repair organised within 2 weeks. Drop off & collection were very efficient, immaculate courtesy car & mine was mended within a week & looks like new (& clean!!). Great service.

20 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Kiera
Really appreciate your positive feedback
I will pass onto the team and if we can help in the future please do not hesitate to contact us
Regards
Leighton

Rated 5 out of 5 stars

Professional and Helpful. Highly recommend Fix Auto UK Bristol

The staff are very professional and helpful. Their empathy with clients is very evident following a stressful occurrence such as an RTA or vehicle damage.

3 November 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ms Kay
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

The North Bristol Drive staff were very…

The North Bristol Drive staff were very friendly and helpful. They did a super job with my bodywork repairs.

4 January 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello CK
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Theire service was grate very realiable…

Theire service was grate very realiable on deadline. Very freindly and helpfull staff. Thx

13 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Csalodi Peter
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

I’ve had to use this bodyshop twice in…

I’ve had to use this bodyshop twice in the past 6 months, and they have been outstanding. Work completed to a very high standard, in a timely manner, the updates and customer service were great. A pleasure to deal with and an excellent experience.

10 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Matt
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Great service

Great service. Connor and Lisa very professional and polite.

12 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Shani
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Conner and Lisa were superb.Great…

Conner and Lisa were superb.Great service and fantastic repair. Well done all at Drive

12 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Nick
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Excellent service throughout

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special mention for Connor who was professional and attentive throughout.

10 January 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Adam, Thanks for the great feedback.
Connor will drop you an email once Honda Get back to us with the part number.
If we can help with anything else in the future give us a shout
Regards
Leighton

Rated 5 out of 5 stars

The team were polite and helpful from…

The team were polite and helpful from beginning to end and the work done was first class.
The only downside was nobody every answered the phone which was frustrating when trying to sort things out

21 November 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi India
Really appreciate your feedback and we are fully aware that we sometimes struggle to answer the phone throughout the day due to the demand of customers wanting to get there vehicle repaired, we do endeavour to call back every customer who leaves a message with our call centre staff
If we can help in the future please let us know
Thanks
Leighton

Rated 5 out of 5 stars

Very good work

2 December 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Akshatha
Thankyou very much for your review
I will pass your comments onto the team and if we can help in the future please give us a shout
regards
leighton

Rated 4 out of 5 stars

Excellent work but …..

Excellent work. Pricey. A day late with finishing.

22 October 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Angela
Thank you for you feedback
If we can help in the future please give us a shout
Regards
Leighton

Rated 5 out of 5 stars

Did a great job on some bodywork for…

Did a great job on some bodywork for our car. High quality and good customer service

11 October 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jack, Thank you for your comments.
I will pass onto the team
Regards
Leighton

Rated 3 out of 5 stars

Good customer service but quality of repair not the best

Customer service good but wait long and quality of initial bodywork repair unsatisfactory.

20 September 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Rachel
Thanks for your feedback which i have passed onto the team.
If we can assist with anything in the future please give us a shout
Leighton

Rated 5 out of 5 stars

Bodywork Damage

Damage to passenger door. Fixed within 1 week. Good as new.

29 September 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Ethan
Thank you for your feedback
Really appreciate it
I will pass on your comments to the team
If you ever need us in the future please give us a shout
Leighton

Rated 5 out of 5 stars

Excellent repair job

Excellent repair job, car come back cleaned looking like new.

8 September 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Owen
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, kept up to date with how the repairs were going. Nice courtesy car. Repairs look excellent, you’d never know!!

4 September 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Wayne
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Very pleased with the customer care I…

Very pleased with the customer care I received, wish I had taken the persons name who served me as he patiently went through the car rental with me. He was friendly, kind and professional and deserves a mention for being great In his job role. Car looks great again.

19 August 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Lucy
Really grateful for your positive feedback
I will pass on your comments to Connor who dealt with you
Feel free to contact us if you have any issues
Many Thanks
Leighton

Rated 4 out of 5 stars

Almost perfect but for the replacement…

Almost perfect but for the replacement of one piece of trim however they have agreed to replace the items so hopefully that’ll equate to a full house!

27 July 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Colin
Thanks for you review
Just an update on your trim, This is due in tomorrow or Friday so we will give you quick call to have it clipped in.
Thanks
Leighton

Rated 5 out of 5 stars

Professsional team

Professsional team , no hassle , no stress ! Everything went smoothly , would fully recommend!

21 July 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Julie
Many Thanks for your positive feedback
I have passed your comments onto the team
Regards
Leighton

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