Fix Auto UK - Fix Auto Buckingham Reviews 755

TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

Rated 5 out of 5 stars

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more

Rated 4 out of 5 stars

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more

Company replied

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brenda Deeley

Very happy with the repairs to my Hyundai i10 with very good communication and very helpful and friendly staff. Thank you to everyone at Fix Autos Buckingham.

13 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Brenda
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Easy experience

Everything was very smooth from start to finish. Replacement car arrived, our car taken away for repairs, regular updates on progress, car arrived back few hours after we phoned to schedule handover. Every question was answered, they seem very well organized. I was very impressed.

26 March 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Elena,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Delighted with the dent repairs to my…

Delighted with the dent repairs to my bonnet, good communication and they even returned my car cleaner than when it was picked up!
Would definitely recommend.

24 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Christine,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Big thanks to Fix Auto Buckingham for…

Big thanks to Fix Auto Buckingham for their excellent repair work on my vehicle after the accident! The team was professional, efficient, and restored my car to a great condition. My only minor issue was that the courtesy car was quite small, but overall, the service was top-notch.

28 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Dumesh
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Car repair

Very friendly staff and very prompt service , had a good chat to one of the guys about my repairs and was very satisfied, would recommend to anyone. Thanks everyone at Fix Autos

25 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Denise
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

The service was very good quality

The service was very good quality. Everyone was very helpful. They collected the car and delivered it back to me when ready. The car was returned clean and the work done was done to a very good standard.

13 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Angelo,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Autofix gave great service

Autofix gave great service, keeping me informed of the repair regularly.

20 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Richard,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Friendly staff,prompt,professional and…

Friendly staff,prompt,professional and knowledgeable. did not exceed the estimate, best of all on time.

20 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sandra,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great experience with the guys and…

Great experience with the guys and girls down at Brackley, carried out a few minor repairs on some parts for me. Delivered on time and within budget. Customer service is good with the front desk and Chris who organised the work for me.

20 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Jordan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Seamless service!

Seamless service, from arranging a courtesy car to the real time updates of the work and its timely conclusion. Friendly reception and if you need bodywork done for whatever reason, Fix Auto comes highly recommended!

18 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Nick,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service from all the staff…

Excellent service from all the staff right from the start. All super friendly and couldn’t have been more helpful. Car was completed on time, to an extremely high standard and was also thoroughly cleaned. Would highly recommend.

28 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Lynn

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Quick and Great Service

I had a tree break my back window and had great service.

It was booked in quickly, good communication through out and spotless.

I would recommend anyone to use them.

25 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sarah,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 4 out of 5 stars

Repair great, communication could be better

I was very happy with the repair to my car, which was quicker than expected. The car came back clean and the service from reception and mechanics was really friendly, hence the four stars. However, better communication about the courtesy car was needed. As my car is electric we were given an EV replacement. However, the replacement car had a range that was half the distance, and I had a long distance journey to take that weekend. I asked if it could be changed but it didn't sound likely that was going to be an option. Luckily the repair was done more quickly than expected so I got my car back in time. I really think you need to make customers aware when they are planning when to book in what sort of courtesy car they will be given, or ideally, make sure the courtesy car is of similar spec.

4 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sir,

Thank you very much for your review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, courtesy cars are offered as a complimentary option to assist and help people who still need transport, we have taken advise about the range of the electric vehicles, and will make sure the information is given to customers.

Thank you for your comments, they are much appreciated.
Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Being good at what you do is knowledge

Being good at what you do is knowledge. Thank you to the Fix Auto Team and also to Diamond Insurance Company for the recommendation. A top-notch team that works quickly and professionally.

7 March 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Zizi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

A+ Service

Great comms, friendslly staff and no issues

5 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

We appreciate your positive feedback! We're thrilled to hear you had a great experience with our team. We strive to provide excellent communication and service.

Rated 5 out of 5 stars

Car drop off & pick up was seamless and…

Car drop off & pick up was seamless and repair was done to an excellent standard.

28 February 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Robert,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

A fantastic service

The staff were very friendly, highly responsive and helpful. The work was excellent and very efficient

4 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Rachel
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Repair carried out to excellent…

Repair carried out to excellent quality.
My vehicle was collected in a dirty state and returned in pristine condition inside and out.
A brilliant service and highly recommended.

19 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Alan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great experience

Great experience - I’m a very particular customer and I’m sure all the staff were happy when I collected my car. Josh and Shelly were super helpful and responded quickly to all my calls and emails - great work undertaken on the car, couldn’t recommend them enough

28 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Amie

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, your comments have been passed onto relevant staff which they very much appreciate.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

The best car repair centre around!!!

Shelly, Sharon, Nigel, Paul all looked after me really well, especially Shelly and Sharon who kept me calm throughout the whole process
I definitely would recommend this company to everyone and I definitely will be sharing feedback to my friends and family Please thank them for me because they’ve really done a fantastic job on my car and I’m ever so proud. I’m so happy to have my car back thank you team!!

27 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Happiest Customer Ever,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

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