Fix Auto UK - Fix Auto Buckingham Reviews 755

TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

Rated 5 out of 5 stars

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more

Rated 4 out of 5 stars

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more

Company replied

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Car repair

I was updated every few days to let me know how things were progressing also when I picked my car up it had been cleaned inside and out and I got a phone call a couple of days later asking if everything was ok.
All in all a great customer service,it’s a shame other repair companies are not as good this one.
Regards Alan

27 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Alan,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Very pleasant staff

Very pleasant staff, done a brilliant repair, and the car was cleaned, would certainly recommend them

19 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Mr Poulton

Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Thanks for the great service!

19 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear NK,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Very happy with the repair

Very happy with the repair, communication was good and the car was picked up and dropped of to me, with minimal effect to my day to day job. Car was also cleaned inside making the overall experience even more pleasant.

19 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Ryan,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service

Great service, very friendly, kept me updated every step of the way.

20 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Benjamin,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great communication and great repairs!

Great communication throughout the repairs. I was made aware of any delays and expected completion dates. Always lovely and helpful on the phone and helped finding a courtesy car as quick as possible! Highly recommend. The repairs are great, can’t tell any work has been done. Completed quickly.

25 February 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 3 out of 5 stars

Car picked up for repair and delivered…

Car picked up for repair and delivered back once done. Kept informed about progress of work most of the time - but not always. Promised update not sent and had to ask what the position was. Pleasant helpful staff encountered.

4 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Arthur
Thank you for the review, we apologise for the delayed responses in communication.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.

We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.

Thanks
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great customer service throughout.

24 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Chris,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Efficient and professional service…

Efficient and professional service throughout. Superb regular communication and updates. Standard of work excellent.

14 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Charlotte,

Thank you for taking the time to review our services on Trustpilot. We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Very good service and customer service…

Very good service and customer service was very good at keeping me up to date

20 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Craig,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service from Fixauto Buckingham

Great service from Fixauto Buckingham, big thanks to Justin & Shelly.

Would recommend this company to anyone

20 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

The work was done to a high standard…

The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.

14 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham


Hi Anthony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Really good service kept regularly…

Really good service kept regularly updated very friendly and great service from Shelly

14 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sharon,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fixauto did a brilliant job

Fixauto did a brilliant job of repairing my car, they were quick and efficient and the customer service was great too 😊

7 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Kim,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service

Excellent service, very happy with the repair and was kept updated by Shelley from start to finish. Thank you.

13 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Mark,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

HASSLE FREE

Pranging your car is traumatising enough, and it certainly helps when getting it fixed is a breeze. Thats what happened to me, my insurance company nominated Fix Auto to fix my car and I am glad they did. The whole experience was simple from start to finish. Dropped off my car, picked up replacement car, got regular updates as to when my car would be ready, it was ready before scheduled and they actually delivered it back to my house. First class service and in the nicest possible way, I hope I don't see them again for a long tome

8 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Gary,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

A big thank to Shelley

A big thank to Shelley for a stress free transaction and sorting out the hire car issue I had and being so kind and polite. Amazing

13 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Terry

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service and repair

Great service and repair, kept me informed throughout the process and were really friendly. Would thoroughly recommend.

7 February 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service

Great service - really good communication and a great price too. Couldn’t be more helpful

12 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Andy
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Car was fitted in really quick

Car was fitted in really quick, with contact made by my insurer.
They fixed the car in half the time they originally thought, and returned the car back to me so shiny!!
Car looks fab, would definitely go back.

3 February 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Customer,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

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