From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
Location
Switch locationUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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See what reviewers are saying
Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more
Company replied
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom
- 01280 822671
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Car repair
I was updated every few days to let me know how things were progressing also when I picked my car up it had been cleaned inside and out and I got a phone call a couple of days later asking if everything was ok.
All in all a great customer service,it’s a shame other repair companies are not as good this one.
Regards Alan

Reply from Fix Auto UK - Fix Auto Buckingham
Very pleasant staff
Very pleasant staff, done a brilliant repair, and the car was cleaned, would certainly recommend them

Reply from Fix Auto UK - Fix Auto Buckingham
Thanks for the great service!

Reply from Fix Auto UK - Fix Auto Buckingham
Very happy with the repair
Very happy with the repair, communication was good and the car was picked up and dropped of to me, with minimal effect to my day to day job. Car was also cleaned inside making the overall experience even more pleasant.

Reply from Fix Auto UK - Fix Auto Buckingham
Great service
Great service, very friendly, kept me updated every step of the way.

Reply from Fix Auto UK - Fix Auto Buckingham
Great communication and great repairs!
Great communication throughout the repairs. I was made aware of any delays and expected completion dates. Always lovely and helpful on the phone and helped finding a courtesy car as quick as possible! Highly recommend. The repairs are great, can’t tell any work has been done. Completed quickly.

Reply from Fix Auto UK - Fix Auto Buckingham
Car picked up for repair and delivered…
Car picked up for repair and delivered back once done. Kept informed about progress of work most of the time - but not always. Promised update not sent and had to ask what the position was. Pleasant helpful staff encountered.

Reply from Fix Auto UK - Fix Auto Buckingham
Great customer service throughout.

Reply from Fix Auto UK - Fix Auto Buckingham
Efficient and professional service…
Efficient and professional service throughout. Superb regular communication and updates. Standard of work excellent.

Reply from Fix Auto UK - Fix Auto Buckingham
Very good service and customer service…
Very good service and customer service was very good at keeping me up to date

Reply from Fix Auto UK - Fix Auto Buckingham
Great service from Fixauto Buckingham
Great service from Fixauto Buckingham, big thanks to Justin & Shelly.
Would recommend this company to anyone

Reply from Fix Auto UK - Fix Auto Buckingham
The work was done to a high standard…
The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.

Reply from Fix Auto UK - Fix Auto Buckingham
Really good service kept regularly…
Really good service kept regularly updated very friendly and great service from Shelly

Reply from Fix Auto UK - Fix Auto Buckingham
Fixauto did a brilliant job
Fixauto did a brilliant job of repairing my car, they were quick and efficient and the customer service was great too 😊

Reply from Fix Auto UK - Fix Auto Buckingham
Excellent service
Excellent service, very happy with the repair and was kept updated by Shelley from start to finish. Thank you.

Reply from Fix Auto UK - Fix Auto Buckingham
HASSLE FREE
Pranging your car is traumatising enough, and it certainly helps when getting it fixed is a breeze. Thats what happened to me, my insurance company nominated Fix Auto to fix my car and I am glad they did. The whole experience was simple from start to finish. Dropped off my car, picked up replacement car, got regular updates as to when my car would be ready, it was ready before scheduled and they actually delivered it back to my house. First class service and in the nicest possible way, I hope I don't see them again for a long tome

Reply from Fix Auto UK - Fix Auto Buckingham
A big thank to Shelley
A big thank to Shelley for a stress free transaction and sorting out the hire car issue I had and being so kind and polite. Amazing

Reply from Fix Auto UK - Fix Auto Buckingham
Great service and repair
Great service and repair, kept me informed throughout the process and were really friendly. Would thoroughly recommend.

Reply from Fix Auto UK - Fix Auto Buckingham
Great service
Great service - really good communication and a great price too. Couldn’t be more helpful

Reply from Fix Auto UK - Fix Auto Buckingham
Car was fitted in really quick
Car was fitted in really quick, with contact made by my insurer.
They fixed the car in half the time they originally thought, and returned the car back to me so shiny!!
Car looks fab, would definitely go back.

Reply from Fix Auto UK - Fix Auto Buckingham
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