Once your insurer appoints Fix Auto you are put into direct contact by phone with them. Car repaired and returned within 6 days. You are given updates by phone every 2 days. Collection/Return to hou... See more
Company replied
Location
Switch location10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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See what reviewers are saying
from first contact everything was explained to me on the process of how things where going to be done, our car was collected and courtesy car dropped off. Fix Autos Kept me informed on the cars... See more
Company replied
I am very happy of their service. My car was repaired there (after damage made by another driver while parking on street) and it was insurance claim. They provide super quick service, literally afte... See more
Company replied
My car was picked up from home and driven to Cheltenham. Had a call later explaining the process of how things were going to be done. This procedure was followed all through the time the car was at Ch... See more
Company replied
Company details
- #18 of 35 best companies in Vehicle repair shop
- #10 of 16 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #30 of 60 best companies in Vehicle Repair
- #26 of 55 best companies in Car service
About Fix Auto UK - Fix Auto Cheltenham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
- 01242 895300
4.6
Excellent
143 reviews
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Friendly drivers and helpful staff let…
Friendly drivers and helpful staff let down by technology. It took three attempts over 2 days to pay for repairs ver the phone. The card machine kept failing to communicate with the bank.
10 June 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Kevin
Thank you for your review of our services here at Fix Auto Cheltenham. Its is a shame technology had let you down on the day and hope it didn't spoil your experience here with us. I will feed back your comments to our team.
Once again thank you and have a great day!
Customer service was excellent
Customer service was excellent from start to finish. Would definitely recommend them, the repairs to my car were as a result of an insurance claim which was handled quickly and efficiently by the company.
27 May 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Lucinda
Thank you so much for your glowing 5-star review!, We are glad to hear you had a positive experience with us here at Fix Auto Cheltenham. We will ensure your comments are fed back to the team.
Thanks again and have a great day!
Very courteous
Very courteous, timely and carried out a first class repair.
The pick up and delivery of my vehicle was very prompt and the hire car supplied by them exceeded my expectations.
27 May 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Paul
Thank you so much for your amazing 5-star review! We are glad to hear you had such a positive experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Kept me informed
Kept me informed of what was going on, and supported me when I had to replace the window on the hire car I received.
8 May 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Adam
Thank you for your 5-star review! we are glad to hear you had a positive experience with us here at Fix Auto Cheltenham.
Thanks again and have a great day!
Alistair is great and goes the extra!
Alistair is great and goes the extra!
Efficient
Informing all the way through about where my car was and what was happening.
Picking it up at Enterprise, and dropping it off at my house - very convenient - made easy.
12 May 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Morning
Thank you so much for your glowing 5-star review!
We are glad you had such a positive experience at Fix Auto Cheltenham, and will pass you comments onto the team.
Thanks again and have a great day!
10/10 Experience
The communication from when my car was being picked up to the different stages my car was going through before having its final checks was amazing.
Sam kept me in the loop about everything going on and overall I am happy with the work that’s been done.
Thank you for such fab communication Sam!
30 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Morning Chloe
Thank you for your amazing 5-star review!
We are glad you had such a positive experience here at Fix Auto Cheltenham.
Thanks again and have a great day!
Excellent repair
Excellent repair, great service and always kept me informed on progress
22 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Thank you so much for your 5-star review! We are delighted to hear that you were happy with the repair and our service. We strive to keep our customers informed throughout the repair process.
Reply from Fix Auto UK - Fix Auto Cheltenham
We are thrilled to hear that you had such a positive experience with us. Thanks you for taking the time to leave us a review!
Really clear communication
Really clear communication. Seamless collection & hand over of courtesy car. Quick fix and return of own vehicle
29 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Thank you for your kind words. We're delighted to hear that you had a positive experience with our services. We strive to provide clear communication and a seamless process for our customers, and we're glad that we were able to meet your expectations!
Damaged my car
Damaged my car, poor quality repair of original damage, poor attitude of repair staff.
16 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi there
Thank you for taking the time to review our services, we would like to apologise for the service you received, we will ensure your comments are fed back to the team.
We do pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Thanks
Fix Auto Cheltenham
Fabulous service from start to finish
Fabulous service from start to finish.
Very good work and so far so good as it looks great.
Seamless process and well informed throughout.
24 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Elliot
Thank you for your 5-star review!
We are glad to hear you had a positive experience here at fix auto Cheltenham.
Thanks again and have agreat day
Great Job!
Excellent communication and carried out a great job on my dent and scratch repair
7 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Emma
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience here at Fix Auto Cheltenham.
Thanks again and have a great day!
Good Comms and service
4 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Marco
Thank you for taking the time to review our services on Trustpilot.
Providing excellent service is always our top priority and glad we met your expectations.
Best regards
Fix Auto Cheltenham
Great experience
Great experience. Professional staff, my car looks great after repair. Overall would recommend
4 April 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Dorina
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards
Fix Auto Cheltenham
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Robert
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us here at Fix Auto Cheltenham.
Thanks again and have a great day!
Good all round
Excellent quality work. Generally kept me well informed although it was a bit quiet at first, fine when things got going. Great door to door service.
20 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Chris
Thank you so much for your 5-star review! providing excellent service is always our top priority and we are delighted that we met your expectations.
Best Regards
Fix Auto Cheltenham
Can't fault them - Jaguar XF damage repair
Can't fault them. Superb service start to finish. Well done all
27 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Jason
Thank you for taking the tie to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are back to our team.
Thanks again and have a great day!
The repair was done very well
The repair was done very well. However the courtesy car was poor
25 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Carol
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks
again and have a great day!
A real lack of communication.
A real lack of communication from the company. Once you book in your vehicle you hear nothing and are expected to sit in and wait for a call on the day they are picking your vehicle up. They insisted on having a person there on collection for a signature, I left my keys in a place agreed with fix auto and they didn’t even knock the door to get the signature and just drive off. This lead to panic for my elderly grandparents. The repair and consultation of the repair was 5*, even with a little admin error I still wouldn’t complain/mark down about this.
14 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Daniel
Thank you for taking the time to review our services on Trustpilot
We try to keep our customers informed throughout the repair process. We have taken on board your comments surrounding our communication.
We can ensure you that we pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Thanks
Fix Auto cheltenham
5* service from start to finish. …
My car went in for repair at Cheltenham and they did a fantastic job. The receptionist was friendly and knowledgeable and I was kept informed of the progress throughout. I can highly recommend Fix Auto at Cheltenham.
21 March 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Caroline
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
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