Very little communication, no updates on how the repairs where going or an expected completion date. Had to ring up only to be told my van would be completed approx two weeks later than expected. Then... See more
Location
Switch location429-431 Rainham Rd South, Dagenham, RM10 8XE Dagenham, Essex, GB
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See what reviewers are saying
Absolutely great experience, well updated at every step. Only thing I would change is possibility of courtesy car drop off. Lady on the left counter in the office on Tuesday 15th Sept was very helpful... See more
Company replied
Fix Auto Dagenham were great. They fixed my car to an excellent standard. They kept me informed regularly. They returned my car washed and cleaned which was a very nice touch. Staff were great and fri... See more
Company replied
This is my first experience of this company but I could not be more satisfied. My car scheduled for completion by the Friday but due to my driving nearly 300 miles over the next couple of days they g... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Dagenham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
429-431 Rainham Rd South, Dagenham, RM10 8XE, Dagenham, Essex, United Kingdom
- 020 8592 6111
4.6
Excellent
286 reviews
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All work and interaction was great
The whole beginning to end repair process was conducted in a friendly and efficient way. Fix Auto went above and beyond in a few areas I had not expected and I am beyond pleased.
22 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi kachi, thanks so much for taking the time to share your experience. We really appreciate it as the team work so hard to try and delivery a great service so when feedback comes in like this it all seems so worth it. Warm regards Team Fix Auto Dagenham
Very professional they had my car ready…
Very professional they had my car ready before my Expected date they cleaned the full car before I came collect very happy with their service I would recommend them
20 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Muhammed, thanks so much for taking the time to review us, and to share your kind words about the service. The team will be so pleased to hear that they surpassed your expectations. Should you need us again, hopefully you won't, we would be happy to help. Thanks again Team Fix Auto Dagenham
Effortless to deal with
Very straight forward to deal with and kept me updated throughout pleasure to deal with
27 June 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi John, thanks so much for the review, we so pleased to help. Kind regards Paul and the Team at Fix Auto Dagenham
They did a fantastic job
They did a fantastic job with my Nissan, although it was not a major repair. I am so happy. The car was filthy inside and out, it looked like a new car. First class service. They even picked it up. Mimi customer service staff, friendly and professional. Thank you Fix Auto.
12 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Jaqueline, thanks so much for your kind review. It makes such a difference to the team when they hear that their hard work is delivering such a great service to our lovely customers. Thanks again, Team Fix Auto Dagenham
Reply from Fix Auto UK - Fix Auto Dagenham
Thanks for your review Paul, we really appreciate it. Regards FAD
Lovely customer service
Lovely customer service! Fixed my car before the expected time frame. Would definitely recommend their service. Thank you so much!
10 June 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Z, thanks so much for taking the time to review Fix Auto Dagenham, the team will be so pleased to read your lovely comments. Hopefully you won't need us again but do get in touch if you do. Tanks again Team FAD
Fantastic repair!
Great repair. Colour matched perfectly, panel gaps perfect. No issues whatsoever. Great repair shop!
22 May 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Rayyan, we are pleased to hear that and so glad to help. Hopefully you won't need us again but if you do we would be happy to help again. Thanks again Fix Auto Dagenham
Fantastic job done and guy who brought…
Fantastic job done and guy who brought the van bk to me professional
15 May 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Thanks Ben, we really appreciate you taking the time to share your experience. The team will also be so pleased to read your kind words. Thanks again Fix Auto Dagenham
Fix Auto
Was a great experiance, unfortunately had someone hit my car while it was parked and it was due for repair at Fix Auto. The process was very frustrating for me but Fix Auto were very helpful, from start to end they provided me with a great service. I spoke to their receptionists many times who were always very polite and informative. I would like to say a special thanks to Kelly as she was very helpful on the day it came to collecting my car and I was able to collect it very well promptly. Would definitely recommend. Once again, thank you very much for being so efficient, polite and making a difficult situation much more easier to bare.
19 April 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Abbas, Wow, what a fantastic review. Thanks so much for taking the time to share such a detailed review of your experience with Fix Auto Dagenham. The team will be so pleased to read your kind words.
Warm regards Paul
Timing excellent
Got my car earlier than expected date , and recieved my car hours earlier than promised , thanks to Ian .
20 March 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Kem, so pleased we met or exceeded your expectations and thanks so much for taking the time to share your kind words, we will be sure to share them with the team. Thanks again Fix Auto Dagenham
Great job on my vehicle after my…
Great job on my vehicle after my accident, even had it washed after the repair. Can not fault them in any way. Good communication throughout, always updated me with information before they started & finished work on my vehicle.
16 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Yung, thanks so much for taking the time to share your experience. We are so pleased to read your kind words and will definitely be sharing them with the team. Thanks again Fix Auto Dagenham
Reply from Fix Auto UK - Fix Auto Dagenham
Thanks so much for sharing your experience, the team will be so pleased to hear your kind works. Thanks again Team Fix Auto
Mimi and Steve did a wonderful job
Mimi and Steve did a wonderful job on my white Audi S5 and they went above and beyond to make my car look as brand-new, as it was before the accident. I want to thank everyone at the Dagenham branch for the wonderful work you did.
12 February 2024
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Rebin, thanks so much for sharing your experience with us. We are so pleased to have been able to help. Mimi and Steve will also be very pleased to read your kind words. We will be sure to share it with them.
Warm regards Fix Auto Dagenham
5 star all the way
5 star all the way, the lovely receptionists kept me informed of the progress of my car. Picked up my car today and it looks brand new. Really nice team of engineers and assistant’s.
23 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Stanley, thanks so much for sharing your experience, the team work so hard to meet our customers expectations so will be so pleased to read your kind words. Thanks again Fix Auto Dagenham
STAY AWAY
Delays after delays.
I have been stood up multiple times by this garage...excuse after excuse!! PLEASE STAY AWAY
19 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response and have ensured your comments regarding the repair and communication are relayed back to those that dealt with your repair.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know if we are able to rectify this as it seems on this occasion, we were unable to meet our high standards.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Dagenham
A great repair job on my vehicle and…
A great repair job on my vehicle and Ian done a great job dropping off and going through the details of the work done!
25 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Colin, thanks for your kind words, the team will be so pleased to hear them. Glad we could help. Thanks again Fix Auto Dagenham
Great service
Really happy with the service received by fix auto staff.
They repaired my car to a brilliant standard. Thanks
8 January 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Gary, thanks so much for your kind words, the team will be so pleased when we share them with them. Warm regards Fix Auto Dagenham
Kelly, Jamie and Colin outstanding !
I cannot commend the staff enough . Kelly and Jamie went above and beyond in getting my fiesta repaired and arranging a hire car in a timely manner . I have to get my son to university and they made it possible for my car to be repaired before I take him. Very friendly, helpful and informative in addition I would also like to mention Colin who was also very helpful and pleasant. Absolute first class service ! Would recommend to anyone needing a repair.
14 September 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Sarah, Thanks so much for taking the time to review us, the team will be really pleased to read your kind words when we share this with them. Thanks again Paul Fix Auto Dagenham
First class service
First class service. Highly recommended. Staff were courteous, friendly and very helpful, the repair to my Volvo V90 was done to a fantastic standard and totally to my satisfaction (and I am very particular about my car) One small glitch, the repair took longer than anticipated due to a delay in the parts supply chain so NOT the fault of Fix Auto, However, they extended the term of my hire car at no extra cost to myself for the length of the delay. Professional and expert repair facility, I would not hesitate to bring my car here again.
8 September 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi Tony, thanks so much for taking the time to review our service, we are so pleased to have delivered it to your expectations and are really pleased to read your kind words. The team will be blown away when we share it with them. Many thanks Paul and the team at FAD
Only partially repaired.
Just went to collect the car, two scratches were repaired one wasn’t.
When I complained I was shown the quote ( which I had never seen before!) and told the missing section wasn’t quoted for.
I asked why would I only want half the job done?
I then asked to see the only document I had ever seen and actually signed, which of course included the missing work.
I was then told it would be another £90 and two more days.
Whoever worked out the process here needs some urgent advice!!
I’m very annoyed about this because it had come in £20 less than my max….and now the budget is blown due to their mistake.
Addendum - One correction to response- “upon collection” gives a false impression… actually when the car was dropped off and I signed off on what was to be repaired all three items were included….. that was the only document I had ever seen ( the quote was shown to me for first time after I noticed the work was incomplete )
22 August 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Dagenham
Hi David, I have investigated your comments within the review and spoken to Glen who originally quoted you for the damage and there was a discrepancy on what was originally quoted and the areas of damage, as explained to you we quoted for two areas of damage which you originally agreed to and upon collection you pointed out a further area that was not originally quoted for. We are sorry that you feel we should have done that anyway but as a goodwill gesture we have repaired the third area at cost. We accept that you are still unhappy with this but unfortunately it would have helped if the third area was point out during the original quote. Warm regards Paul
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