Great customer service. Proposed repairs, costs and time frame to complete them were clearly explained and timing of the repair was arranged to suit me. Everyone I spoke to was pleasant and helpful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service. Proposed repairs, costs and time frame to complete them were clearly explained and timing of the repair was arranged to suit me. Everyone I spoke to was pleasant and helpful... See more
Company replied
Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... See more
Company replied
There’s a lady there called Kristy. I cannot speak highly enough of her. She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patie... See more
Company replied
The repair was outstanding. The receptionist and delivery driver fantastic. The customer service I received from the chap who I dealt with was woeful. No ‘good morning’. He kept me waiting for age... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Deepcut Bridge Rd, Deepcut, GU16 6QP, Camberley, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kristy was really helpful, communication was good, different stages clearly and perfectly explained and the hire car was sorted and all fine. Was minimal fuss throughout whole process.

Reply from Fix Auto UK - Fix Auto Deepcut
I can highly recommend Fix Auto Deepcut, I’ve been so impressed with how helpful they were and keeping me in regular contact about my car.
They delivered a courtesy car to my home on Christmas Eve which I knew was a busy time for them and then they went above and beyond to deliver my car when it was ready to my workplace.
Excellent customer service and my car looked brand new and they had cleaned it inside and out. Thank you

Reply from Fix Auto UK - Fix Auto Deepcut
From first contact to the finish Fix Auto and Kristy were great, the office is clean and welcoming, the staff in the office look smart and it is set out well. Everything ran smoothly and my car was back within a week. Very pleased with the service received.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Arranging a time for putting my car in and communication with me throughout from their front desk was excellent. My one niggle was that I did not expect the courtesy car that I was provided with to have had to have been covered by my own car insurance - I really didn't want that to take that risk. This may have been down to my car insurance company, but has not been my experience in the past with the same company when getting repairs done through them (and recently through a different FixAuto branch, unless that is I hadn't been made aware). As a result I returned the courtesy car after one day having used it to return home after dropping off my car at the body shop. Not a great inconvenience, but something that could have been. That said this does not change my overall +ve view, and I am recommending FixAuto to any daughter for work she needs doing on her car.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Service carefully and with details. Staff are polite and nice, and patient. They are positive and happy.

Reply from Fix Auto UK - Fix Auto Deepcut
Easy to deal with regarding the claim and subsequent repair, communication was good and everything was handled with efficiency by the team there, well done.

Reply from Fix Auto UK - Fix Auto Deepcut
Great customer service. Kristy is super efficient.

Reply from Fix Auto UK - Fix Auto Deepcut
Good service with humble staffs. Very satisfied and happy with their job.

Reply from Fix Auto UK - Fix Auto Deepcut
Service was very great ,staff very efficient and and good customer service

Reply from Fix Auto UK - Fix Auto Deepcut
Excellent customer service and turn around of repairs. Kept me posted all the way through and returned my vehicle on time.

Reply from Fix Auto UK - Fix Auto Deepcut
A first class job once again, by a friendly team of technicians at Fix Auto in Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Great service and repair. Kept me informed and even collected and returned my car whilst I was on holiday.

Reply from Fix Auto UK - Fix Auto Deepcut
Five stars for pretty much everything. Kristy in front of house is brilliant and the quality of workmanship on my BMW is faultless. Strongly recommend Fix Autos.

Reply from Fix Auto UK - Fix Auto Deepcut
Staff at Auto Fix were very good, repairs were carried out in good time. The body work finish looked as good as new

Reply from Fix Auto UK - Fix Auto Deepcut
Repaired to a high standard. I was kept informed of progress throughout. No hassles whatsoever. Thank you.

Reply from Fix Auto UK - Fix Auto Deepcut
Fix Auto repaired a dent in my car caused by a gentle collision. They were efficient, worked around my time schedule and kept me informed about the progress of the work.

Reply from Fix Auto UK - Fix Auto Deepcut
Really easy to sort out getting my car fixed after an accident. The garage called me and kept me informed about when it would be ready. And they gave me a courtesy car for while I waited. The staff were super helpful.

Reply from Fix Auto UK - Fix Auto Deepcut
Fantastic service when our car needed repairing under insurance. Great customer service and excellent repair job

Reply from Fix Auto UK - Fix Auto Deepcut
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.