Everyone that I encountered or spoke to on the phone was so pleasant,informative and accommodating. The car was washed before I collected it...an inside valet would have been nice though, like Rang... See more
Company replied
Location
Switch locationUnit 5B, Connaught Business Centre, Malham Road, SE23 1AH Forest Hill, London, GB
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See what reviewers are saying
The telephone staff were helpful and confident, although there were some waiting issues before being connected. Questions were always comprehensively and clearly answered. Was a little confusing tryin... See more
Company replied
I recently had my car repaired at Fix Auto Forest Hill and had a great experience. The team replaced my front bumper, sprayed and colour-matched the new bumper perfectly, and also replaced one of... See more
Company replied
I had a scratch and small dent repaired, and the paint blending turned out great. The repair was completed within the estimated timeframe, and the staff kept me updated throughout the process. the qua... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Forest Hill
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 5B, Connaught Business Centre, Malham Road, SE23 1AH, Forest Hill, London, United Kingdom
- 020 8699 3488
4.6
Excellent
40 reviews
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Really great
Really great, good communication with updates and delivered the car in tip top condition.
26 May 2026
Reply from Fix Auto UK - Fix Auto Forest Hill
carol misch,
We truly appreciate your kind words and are delighted to know you're pleased with our service.
reception, JS Coachworks
Great repair super helpful staff
Repair was perfect - the team on the phone and when picking up from site couldn’t have been more helpful. Spot on.
1 May 2026
Reply from Fix Auto UK - Fix Auto Forest Hill
Adam,
We're happy to hear that the repair met your expectations! It's great to know our team was helpful during the process. Thank you for your positive feedback.
JS Coachworks
I recently had my car repaired at Fix…
I recently had my car repaired at Fix Auto Forest Hill and had a great experience. The team replaced my front bumper, sprayed and colour-matched the new bumper perfectly, and also replaced one of the wheels.
The quality of the work was excellent — the paint finish looks flawless and the car looks as good as new. Everything was completed professionally and the staff were helpful and easy to deal with throughout the process.
I really appreciated the care they took with the repairs and would definitely recommend Fix Auto Forest Hill to anyone needing bodywork or accident repairs.
5 March 2026
Reply from Fix Auto UK - Fix Auto Forest Hill
Richard,
We're happy to hear that you had such a great experience with your car repairs. It's wonderful to know the bumper replacement, paint finish, and wheel replacement met your expectations. We appreciate your recommendation and are pleased that our staff were helpful throughout the process.
reception, Fix Auto UK
I had a scratch and small dent…
I had a scratch and small dent repaired, and the paint blending turned out great. The repair was completed within the estimated timeframe, and the staff kept me updated throughout the process. the quality of the finish made it worth it. I would definitely use them again.
16 February 2026
Reply from Fix Auto UK - Fix Auto Forest Hill
Alejandro Pinales,
We appreciate you taking the time to leave us a review! We're happy to hear that the paint blending was great and that the repair was completed on time. We're glad you were kept updated and that you were satisfied with the result.
JS Coachworks
Reply from Fix Auto UK - Fix Auto Forest Hill
Cosmas,
We're happy to hear that you are fully satisfied with the finished product! Thank you for your positive feedback.
JS Coachworks
Great communication through out the…
Great communication through out the whole process.
Easy to deal with.
9 December 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Tiago Vasconcelos,
We're glad you found it easy to deal with us and that our communication met your expectations. Thank you for your positive feedback!
JS Coachworks
Very good experience
Very efficient booking in. Friendly and helpful staff. Kept me informed about progress. A very good job was carried out within the timetable I was given.
13 November 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Mr Michael Quicke,
We're happy to hear that you found our booking process efficient and our staff friendly. We appreciate you highlighting our communication and timely service. Thank you!
JS Coachworks
Reply from Fix Auto UK - Fix Auto Forest Hill
Chris Patterson,
We're glad you had a perfect repair experience with our team. Thank you for your positive feedback; it means a lot to us.
JS Coachworks
Reply from Fix Auto UK - Fix Auto Forest Hill
We're glad you had a perfect repair experience with our team. Thank you for your positive feedback; it means a lot to us.
JS Coachworks
Great service from start to end…
Great service from start to end repaired the car back nicely the battery was dying in my car key. It would’ve been nice if they replace the battery but what can we do? Overall it was a really good repair job. The cloud was clean.
28 August 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Nadine,
We're happy to hear that you had a great service experience and that the car was repaired nicely. We appreciate your feedback regarding the car key battery and will review this for future repairs. Thank you!
JS Coachworks
The people are friendly,polite and do a professional job.professional
Everyone that I encountered or spoke to on the phone was so pleasant,informative and accommodating.
The car was washed before I collected it...an inside valet would have been nice though, like Range Rover do!..
J S coachworks did a lovely job and were professional and friendly throughout.very pleased.
21 August 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Gina Lingham,
We appreciate your positive feedback and are happy to hear that you were pleased with our team's service. We acknowledge your suggestion regarding the valet. We thank you for taking the time to share your experience.
JS Coachworks
So impressed with the service.
From the moment I spoke to Ashleigh on reception, I knew that this was a professional outfit. Paul Risden oversaw the booking and met the promised deadline. Paul the driver was charming and chatty and ensured that we were 100% happy with the repair. Bearing in mind the vehicle was in an accident it was a joy to deal with these people. Thank you so much!!!
8 August 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Mike,
We appreciate you taking the time to leave us a review! We're happy to hear that you found our team professional and helpful, and that you were pleased with the repair and service. Thank you for your positive feedback!
JS Coachworks
Good service and information on the…
Good service and information on the progress of the work. Very polite customer service.
24 July 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Vitor,
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our service and updates.
JS Coachworks
Professional
Overall Good
Emailed re - delay in repairs
Courtesy car given as planned at home
15 May 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Bonilla Nayar,
We appreciate your feedback. We regret any repair delays but are glad the courtesy car arrangement worked out as planned for you.
JS Coachworks
Ollie and the team . Always so helpful
Ollie and the team, were are very helpful. It did take several weeks to get my car back. Orlando, delivered the car afterwards was extremely kind and helpful.
2 May 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
We appreciate your kind words about Ollie and the team. We understand that waiting for your car can be frustrating, and we strive to complete repairs as efficiently as possible. We're glad Orlando was able to provide a positive experience when delivering your vehicle.
Really efficient and reliable service!
30 April 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Thank you for your kind words. We are glad to hear that you found our service efficient and reliable.
Reply from Fix Auto UK - Fix Auto Forest Hill
Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with our service and the quality of our work. We strive to provide excellent service and results for all our customers, and your feedback is greatly appreciated.
E Class Coupe - Insurance - Returned Car Back with Indicator lamps both not working. No quality Assurance
Returned the car back, unfinished QA job. Headlights indicator didn’t work. What had previously worked on one side, stop working completely for both.
POOR! Vehicle was on the lot for 5 weeks and returned not even passing quality checks.
2 April 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
We understand your frustration with the condition of the vehicle upon its return. We strive to ensure all vehicles undergo thorough quality checks before they are made available. We will investigate this matter further to understand what happened and prevent similar situations from occurring in the future.
The telephone staff were helpful
The telephone staff were helpful and confident, although there were some waiting issues before being connected. Questions were always comprehensively and clearly answered. Was a little confusing trying to find the VIN nuber? But we got there. It was a pleasant experiance on the whole. Thank you.
17 March 2025
Reply from Fix Auto UK - Fix Auto Forest Hill
Thank you for your feedback. We appreciate you taking the time to share your experience. We are glad to hear that you found our telephone staff helpful and that your questions were answered comprehensively. We understand that waiting times can be frustrating, and we are always working to improve our service. We will take your feedback into account as we continue to strive for excellence.
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