Fix Auto UK - Fix Auto Glasgow North Reviews 

406
TrustScore 4.5 out of 5

4.7

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more

Company replied

Rated 5 out of 5 stars

Excellent quality repair. Friendly staff. Courtesy car not ideal for 6ft+ driver but not taken back to correct my mistake. Should have given them a chance to rectify this.

Company replied

Rated 5 out of 5 stars

My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more

Company replied

Rated 4 out of 5 stars

The company kept me updated on the repair and estimated the 7th of July for completion, unfortunately the wrong wing mirror was delivered and I was contacted to say it would be the 10th. I picked the... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.7

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(406)

5,608 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Use did a great job.

Use did a great job.. picking up dropping off.. helpful. And quick 💯

22 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! We are glad you were happy with our collection and delivery service.

Rated 5 out of 5 stars

Excellent service from Glaswegians s

In April this year my car came to you after a major incident and the lady I dealt with at that time was so kind. It was within 24 hrs and I was still very shocked and weepy. She went out of her way to calm me, dealt with everything calmly and reassured me constantly. She even went the extra mile to call me the next day to ask how I was feeling and to once again reassure me that everything was in hand and that she would maintain contact until the car was repaired. Since then the car was again with you for a second repair when I attended your site personally and thought I would have no difficulty identifying the lady to thank her again. What are the chances that I would find another three of your “angels”, all blonds. Kindness with a real Glasgow feel. I do not know who does your recruiting but they certainly have got it “ spot on”. The males I met, though not all “ blonds” were equally helpful, pleasant and so supportive. What a wonderful team you have. Oh and the work carried out, was excellent. I had problems with this car several times and returned to the dealership where the car was purchased and was sent off every time with “ nothing wrong with the car “ almost as if they took my complaint at a personal level. Brought it your depot and within an hour the fault was found and fixed within a week to a very high standard. Can’t beat that for service. To boot they listened, believed me and were determined to get to the route of my problem which was causing an extremely dangerous driving problem.
Take a bow Fix Autos, Glasgow.
No bribes were even offered just excellent service from an excellent team

24 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your incredibly thoughtful and detailed 5 star review. We are truly touched by your kind words and so pleased to hear that our team was able to support you during such a difficult time. It means a great deal to know that the care, compassion, and professionalism shown by our team made a real difference to your experience.
We’re especially proud to hear that not just one, but several members of our team stood out to you — it’s this level of service we strive to deliver every day. We’re equally delighted that your vehicle was repaired to a high standard and that we were able to resolve issues that had previously gone undiagnosed by your main dealer. Your comments are deeply appreciated.
We’ll be sure to share your feedback with the entire team — it’s moments like these that remind us why we do what we do. Thank you again for taking the time to share your experience and for trusting Fix Auto Glasgow with your vehicle. We’re always here if you need us.

Rated 5 out of 5 stars

Great service and staff are brilliant

Great service and staff are brilliant

24 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Many thank you so much for your kind words and taking the time to leave a five star review. We're delighted to hear you had a great experience and that our team made a positive impression.

Rated 5 out of 5 stars

Amazing employees very professional…

Amazing employees very professional always contacted me with updates. Picked my car up for repairs from the house Stevie was so professional went through the process with me and ensured I could used the courtesy car as different from mines. To the employee who dropped my repaired car to my workplace too. Highly recommend and thanks to all

23 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your lovely comments and taking the time to leave such a detailed review. Our team takes great pride in providing a first class service, and I am delighted to hear they kept you communicated throughout the repair journey. Many thanks once again.

Rated 5 out of 5 stars

Kept in touch with progress of repairs

Kept in touch with progress of repairs

23 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review, we are delighted to hear the communication was good and you were delighted with our services.

Rated 5 out of 5 stars

All work done to a very high standard

All work done to a very high standard, staff were excellent in keeping me up to date on works being carried out on car, would highly recommend fix auto.

14 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with your repair and our regular updates.

Rated 5 out of 5 stars

Excellent service kept me updated

Excellent service kept me updated

10 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team.

Rated 5 out of 5 stars

Excellent service with hassle free with…

Excellent service with hassle free with delivery

10 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with our service. We really appreciate your feedback.

Rated 5 out of 5 stars

Friendly and helpful staff kept me…

Friendly and helpful staff kept me informed on a weekly basis on how things were progressing

9 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your lovely feedback! We're glad you are happy with our regular updates throughout the repair.

Rated 5 out of 5 stars

Top marks

Great service. Friendly, knowledgeable staff.

2 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for the great review! We're so glad you found our team friendly and knowledgeable — we really appreciate your 5 star review!

Rated 3 out of 5 stars

I disliked that I only got told on the…

I disliked that I only got told on the day I was bringing my car in ,after waiting over 3weeks that they did not have my wing mirror ready ,and also getting told just to put a freezer bag and tape over my sing mirror ,I also did not like that I got my car car back with jyst 5 mile of petro ,abd the man that gave me my car back had no answeres if everything got fixed

1 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review. I have tried to contact you today to discuss your recent experience with us.

Rated 1 out of 5 stars

It took 17 mounths for my repair roof…

It took 17 mounths for my repair roof rack then another roof rack just got fed up with the whole experience

2 October 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your feedback, and we’re truly sorry for the lengthy and frustrating experience you’ve had.
We understand how disappointing it must have been to wait such an extended period for your vehicle repair. Unfortunately, the delay was largely due to complications with part sourcing through the manufacturer and instructions from the manufacturer, including multiple orders for the steering rack and conflicting part numbers from the manufacturer. We had your vehicle booked to the main dealership twice in order to offer support but unfortunately they also raised multiple technical cases with the manufacturer to resolve this issue. These issues were beyond our control, but we acknowledge that the impact on you was significant which will equally frustrating for us.
We appreciate your patience throughout this process and regret that the experience left you feeling this way. That’s never the outcome we want for our customers.
Your comments have been shared with our team and the manufacturer.

Rated 5 out of 5 stars

Great communication

Great communication, friendly staff. Speedy repair

26 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks for the great review! We're glad you were happy with the service and repair. We appreciate your kind words.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Unbelievably quick turnaround think it was 5 days from drop off to picking my own car back up. Provided a very comfortable courtesy car also. Girls at reception are lovely also

19 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your 5 star review. We're really glad you had a smooth experience and appreciated the quick turnaround and courtesy car. The reception team will be delighted to hear your feedback

Rated 5 out of 5 stars

Everything went well

Everything went well, great reception staff and overall a quality service. Repair work looks great, all done on time and courtesy car for back-up was excellent.
I would definitely recommend.

26 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

We’re delighted to hear that you’re happy with the repairs. Our team takes great pride in providing quick, high-quality service, and your recommendation means a lot to us.

Rated 5 out of 5 stars

Elaine :)

Arrange collection of a vehicle with Elaine, very friendly and efficient, Thank you for your help Elaine :)

26 September 2025
Unprompted review
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! I will pass your kind words over to our team member.

Rated 5 out of 5 stars

Five star job my cars back to new again…

Five star job my cars back to new again after a lady jumping the light hit the left side of my car fix auto done a great job putting it right very happy with there work and done it within a few days I'm very happy and would recommend them to anyone

16 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

We’re delighted to hear that you’re happy with the repairs and that your car feels like new again. Our team takes great pride in providing quick, high-quality service, and your recommendation means a lot to us.

Rated 5 out of 5 stars

Great service

Great service

8 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it!

Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and polite. Picked my car up and dropped it back off. Fast service, car repaired and cleaned. Happy with the service recieved.

9 September 2025
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your lovely review! We're glad you were happy with the fast, friendly service and that your car was returned repaired and cleaned. We really appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look