Fix Auto UK - Fix Auto Glasgow North Reviews 

406
TrustScore 4.5 out of 5

4.7

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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Rated 5 out of 5 stars

Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more

Company replied

Rated 5 out of 5 stars

Excellent quality repair. Friendly staff. Courtesy car not ideal for 6ft+ driver but not taken back to correct my mistake. Should have given them a chance to rectify this.

Company replied

Rated 5 out of 5 stars

My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more

Company replied

Rated 4 out of 5 stars

The company kept me updated on the repair and estimated the 7th of July for completion, unfortunately the wrong wing mirror was delivered and I was contacted to say it would be the 10th. I picked the... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.7

Excellent

TrustScore 4.5 out of 5

406 reviews

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4.7

All reviews

(406)

5,608 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong Colour Badge

Range Rover Letterings were fixed in the wrong colour despite the car going to the body shop with the broken badge (the original colour of the badge was very much present on the car when it went to get fixed), and yet they fixed with the wrong colour. Disappointed and still waiting to be resolved.

5 September 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. I'm truly sorry to hear that the Range Rover lettering was replaced in the wrong colour. I understand how frustrating this must be, especially as the original badge colour was still visible when the vehicle went in for repair.

We order parts based on your vehicle’s chassis number and, in this case, the badge was fitted according to the manufacturer’s specification. You've since informed us that the dealership had previously changed the badge colour, which unfortunately wasn’t reflected in the manufacturer’s records.

Please be assured that we take matters like this seriously. I’ve looked into your case and can confirm that we’re actively working with the dealership to resolve the issue. Our goal is to ensure your vehicle is restored to the correct specification and that you're fully satisfied with the outcome.

We appreciate your patience and will keep you updated with progress. If there's anything further we can do in the meantime, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Fix auto was a positive experience …

Fix auto was a positive experience from star to finish and kept informed both by the office and the tracking system car picked up and brought back valeted 10/10

4 September 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

We're thrilled to hear that your experience with Fix Auto was smooth from start to finish. Keeping you informed and returning your vehicle fully valeted is all part of the service we strive to deliver.

Rated 5 out of 5 stars

I had no problems with car was picked…

I had no problems with car was picked up and returned as we were told everyone phone was very helpful

28 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review. We're glad to hear everything went smoothly with your collection and return, and that our team was helpful throughout the process. We appreciate your feedback.

Rated 4 out of 5 stars

Great contact with Fix-Auto

Great contact with Fix-Auto
Picked my car up returned it very quickly.

21 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for the great feedback. We are happy to hear you appreciated the quick turnaround.

Rated 4 out of 5 stars

Would have been 5 but was told I was…

Would have been 5 but was told I was getting car back and I didn’t till next day also the link for updates didn’t show the progress of the repair at all. The girls in customer service were great as ass the lady that does the courtesy cars.

28 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your feedback. We are glad you had a great experience with our team. We're sorry for the delay unfortunately your repair did take longer than we expected and the issue with the update link, we will feed this back to our head office on improving the link.

Rated 5 out of 5 stars

Excellent !

Carried out the work to my car excellently and a courtesy car given and all was done promptly .

25 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. We are delighted to hear the repairs were carried out to a high standard and returned to you within a few days.

Rated 5 out of 5 stars

Spot on service

From first point of contact till I collected my car from a crash. Service was spot on. And most important staff went beyond and above.

8 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. I am delighted to learn it was a positive experience, the repairs were completed quickly and efficiently to a high standard and the team delivered excellent customer services.

Rated 5 out of 5 stars

very pleased with service

very quick , very helpful i was pleased with service

7 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. We are delighted to hear the repairs to your vehicle were completed and returned within a few days.

Rated 5 out of 5 stars

What can i say the two ladys at front…

What can i say the two ladys at front desk were out this world good communication good bander that was me they only laughed at me brilliant make you very welcome 💯 percent

5 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you very much for taking the time to leave a five star review. We will pass on the feedback to our front of house team and delighted to hear we provided excellent customer service.

Rated 4 out of 5 stars

Work progress.

Kept informed of progress, good quality of workmanship and got an early delivery back.

1 August 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave us this lovely review! We're so happy we delivered your vehicle back sooner than anticipated.

Rated 5 out of 5 stars

Front staff was really friendly and great customer service

Customer service is really good and helped with any queries. Really friendly staff at front desk.
Was told parts would take a little longer but got my car back before even the estimated time.
Would highly recommend

29 July 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. We are delighted to hear our customer services team provided excellent customer service and the vehicle was repaired and returned faster than expected.

Rated 3 out of 5 stars

Good repair, nice staff, old fashioned processes

The repair was good, the staff were friendly, but the main pain was getting through on the telephone. Hearing some long-winded message about parts availability from the Covid era and explaining that lines were ‘extremely’ busy just strikes me as lazy and unnecessary. There’s nothing extreme about it if that’s the message each and every time; it’d appear that lines are normally this busy. Quite why I even have to speak to anyone at all is beyond me; why can’t I converse by email or similar? It’s 2025, not 1995 and I should be able to message when it’s convenient, not be bound by their office hours.

22 July 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a review. We delighted to hear our team were friendly and you were happy with the repair. We appreciate your feedback regarding our automated message and we can look to edit this, we like to ensure are customers are aware of the parts availability.

Rated 4 out of 5 stars

Easy to communicate with

Easy to communicate with, friendly, considerate, helpful, good technical job.

4 July 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a four star review. We truly appreciate your kind words and are delighted to hear our team were friendly, considerate and helpful, we strive to provide excellent customer service and it is always to good to hear positive experiences. Many thanks

Rated 5 out of 5 stars

The repair was done to perfection…

The repair was done to perfection within reasonable time. The staff kept me updated about the progress of the repair, and they are experienced, kind and courteous.
Thank you so much.

17 June 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team. Many thanks once again.

Rated 4 out of 5 stars

Car Repair

Courtesy car was great to have.

27 May 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a four star review. We are delighted you liked our courtesy car, but disappointed to learn the cleanliness of the exterior was not to our high standard on return. Due to the recent weather conditions it can be challenging to keep vehicles clean as it was valeted four days prior to delivery. Many thanks for your feedback.

Rated 4 out of 5 stars

Everything fine

Everything fine

16 May 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your four-star review. We truly appreciate your kind words and are delighted to hear that you had a positive experience.

Rated 5 out of 5 stars

Very helpful

9 May 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five-star review. We truly appreciate your kind words and are delighted to hear that the team were very helpful throughout the process.

Rated 5 out of 5 stars

Exceptional …

Exceptional work on the repairs to my car. Service from all departments was exemplary.

7 May 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star rating! We are delighted to hear you were happy with the repairs to your car and the service you received from all departments. We appreciate your feedback and are glad you had a positive experience.

Rated 5 out of 5 stars

Great repair

Great repair, coupled with a pick up and drop of service, perfect!

28 April 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your kind words and taking the time to leave a lovely 5-star review. We are delighted to hear you were happy with the quality of our work and speed of our service. We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.

Rated 3 out of 5 stars

Could have been better

You kept me well informed on the repair but when I got to collect it there were chips on the paint work that weren’t there before. Thankfully they had taken photos and agreed with me. So repair was done. Just added a week to a long repair time

18 April 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave your feedback.

We're glad to hear you felt well informed throughout the repair process, but we’re sorry for the inconvenience caused by the additional delay. While we always strive to complete repairs efficiently and to a high standard, it's clear we fell short in this instance.

We’re pleased that the issue with the paintwork was identified and resolved promptly, and that our pre-inspection photos helped confirm the situation. However, we completely understand that any delay—especially toward the end of a repair—can be frustrating, and we appreciate your patience during that time.

Your feedback is valuable, and we’ll use it to help us improve both our quality control processes and the overall customer experience.

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