Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most import... See more
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The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
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Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
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Company details
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
263 reviews
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Reply from Fix Auto UK - Fix Auto High Wycombe
Kamaljit Mann-Del / PM,
We are glad you enjoyed our prompt support and seamless updates. Thank you for your review.
Sandra Kluba, Fix Auto UK
Great service from beginning to end
Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful. Thank you
9 October 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs Johnson,
Thank you so much for the wonderful five-star review! We are delighted to hear that you experienced great service throughout your visit and were kept well-informed. It is fantastic to know that our team members were so polite and helpful both at the garage and during the return of your vehicle. Your kind words mean a lot to the entire team.
Sandra Kluba, Fix Auto UK
Efficient
Made the whole repair journey easy, clear communication, realistic and kept time frames and quality work
8 October 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Victoria Wilson,
Thank you so much for the wonderful 5-star review! We are so pleased to hear that your repair journey went so smoothly and that you were happy with our clear communication, accurate time frames, and high-quality work. We truly appreciate your kind feedback!
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your lovely feedback! We’re delighted to hear you were happy with our customer care. We really appreciate it!
Fantastic Service
Fantastic service from start to finish with a special mention to Danni who she was extremely helpful.
25 September 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
David Macklin,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced fantastic service from start to finish, and we appreciate you highlighting the helpfulness of our team member.
Sandra Kluba, Fix Auto UK
quality repair, good customer service
Good communication, quality repair and efficient drop off and pick up
15 September 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Timothy Williams,
Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you were pleased with our communication, the quality of the repair, and the efficiency of our drop-off and pick-up process.
Sandra Kluba, Fix Auto UK
I have used FIX AUTO before and found…
I have used FIX AUTO before and found that the service and quality of the work was still of a high standard
Reception staff friendly and efficient
11 September 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Richard,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service and the quality of our work to be of a high standard. It's fantastic to know that our reception staff were friendly and efficient.
Sandra Kluba, Fix Auto UK
Really bad communication
Really bad communication.
My car was ready and know one even bothered to call me to say it was ready.
27 August 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
KIM SPENCER,
We apologize for the lack of communication regarding your car's readiness. We are reviewing our notification process to ensure this doesn't happen again.
Sandra Kluba, Fix Auto UK
Everybody I dealt with was polite and…
Everybody I dealt with was polite and professional. The repair work was faultless; I would definitely use them in the future.
23 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
customer,
We are so pleased you had such a positive experience with our team and appreciated our professional and faultless repair work. Thank you for your kind words!
Sandra Kluba, Fix Auto UK
Sent my car to Fix Auto
Sent my car to Fix Auto, via my insurance to have a broken headlight replaced. After a week of them having the car, a technician called to ask what the car was in for? Surely between my insurance and me having a conversation with one of their CS operatives explaining what was wrong, they would know?
They eventually fix the headlight, 3 weeks after receiving the car, only for it to start to be driven back to me… when I get a call to say the headlight is showing a fault. So they turn around and take it back. They managed to recalibrate the light and fix the issue and drive it back to. Again, this has been 3 weeks since taking the car.
I get the car back and the Air conditioning isn’t working. Have a number of calls to say it was working before it was taken by you. In fact, the day the car was taken it was during the excessive heat (36° or more) and I remember sitting in the car showing the collection chap the headlight faults on the dash and then saying “I’ve chucked the air-con for you mate, so the car is nice and cold for the drive back” (which he later denied having the conversation when they came to collect the car again at a later date… I’ll come to that).
After spending £150 for a gas recharge, the garage that did the recharge plugged in their ODB reader to find an Air Con pressure sensor fault. After a few calls and firm words they agreed to take the car back to assess the fault. They admitted the fault was not there when the car initially came in (as they perform an ODB read upon arrival). Yet they still tried to absolve themselves of any responsibility.
Anyway… after many conversations they agreed to fix the fault. Ordered the part, only for it to be the wrong one. Correct part will be 10 days for delivery. So the car is back with me, still with no air con while I wait for the part.
Whole experience was an absolute shambles.
Only shining light was a chap called Donovan, who has actually tried to get this sorted for me. He agreed to getting the air condition sorted, after being fobbed-off by one of their previous CS operatives.
16 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Daren Vythelingum,
We are truly sorry to hear about the frustrating experience you've had with our service. We understand your disappointment regarding the extended repair time for your headlight and the subsequent issues with your air conditioning. It is clear that we fell short of expectations, and we sincerely apologize for the inconvenience and stress this has caused. We are actively reviewing the details of your case to understand where our processes failed and to prevent similar situations in the future. We appreciate you bringing Donovan's helpfulness to our attention, and we are committed to ensuring your air conditioning issue is fully resolved as quickly as possible.
Sandra Kluba, Fix Auto UK
Excellent job all round
Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried out looks good as new
22 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs julia saunders,
We're so pleased to hear about your positive experience with our team and the repair of your car. Thank you for highlighting our service and the quality of our work!
Sandra Kluba, Fix Auto UK
Great Experience
Great Experience
From start to finish
Communication brilliant
Hire care lovely
Finish job is amazing 👏
21 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Peter Skerten,
We are so pleased to hear you had a great experience from start to finish! It's wonderful that our communication, hire car service, and the final job all met your expectations. Thank you for your kind words.
Sandra Kluba, Fix Auto UK
Car looks brand new after being fixed
Car looks brand new after being fixed. Colour match is perfect and you would never be able to tell where the damage was to the car.
10 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Hayley,
We're so pleased to hear that your car looks brand new after the repair! It's wonderful to know that the colour match is perfect and that the damage is undetectable.
Sandra Kluba, Fix Auto UK
Repair took long time
Repair took long time, otherwise good and car cleaned inside and out. Collection and delivery good.
16 July 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
stephen kreft,
We appreciate your feedback and are pleased to hear about the positive aspects of your experience. We acknowledge your concern regarding the repair time.
Sandra Kluba, Fix Auto UK
Very pleasant staff from dropping off…
Very pleasant staff from dropping off car and picking repaired Car up.
They did a fantastic job.
10 July 2026
Really great customer service and job…
Really great customer service and job done really well.
30 June 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Chris,
We are so pleased to hear you are happy with our customer service and the job done. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Did a good job despite being g held up…
Did a good job despite being g held up waiting for parts
25 June 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Patricia Jones,
We're glad we could still deliver excellent service despite the delay with parts. We appreciate your understanding and positive feedback.
Sandra Kluba, Fix Auto UK
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend.
26 June 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Tanya,
We are so pleased to hear you received excellent service from start to finish. Thank you for your high recommendation; we truly appreciate it!
Sandra Kluba, Fix Auto UK
It was made easy my car was picked up…
It was made easy my car was picked up and brought back afterwards
19 June 2026
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