The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more
Company replied
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #27 of 55 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.5
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process is quick and the staffs are…
The process is quick and the staffs are helpful.
Just the back order of the part is a bit too long.
Communication can be better if they find the issues or questions initially.
21 May 2026
Everybody was really helpful that I…
Everybody was really helpful that I spoke to. They came out to my place of work to check my car was safe to drive. When they returned my car they have done an absolutely beautiful job on the dents and the paint work. My car looked brand new!!
16 April 2026
Excellent service
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
8 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fix Auto UK - Fix Auto High Wycombe
Amy Swallow,
We're happy to hear that our team provided such great care! Thank you for your positive feedback; it means a lot to us.
Sandra Kluba, Fix Auto UK
Top Work But Communication Needs to Improve
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get information, I was promised a call back which never happened. Apart from the need to improve their communications I was very happy with the repairs to my car
8 April 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Ian Jons,
We appreciate your feedback and are glad you were happy with the repair quality and collection. We're sorry our communication fell short of expectations and will address this to improve our service.
Sandra Kluba, Fix Auto UK
Special attention and regular service…
Special attention and regular service updates were very impressive and helpful.
7 April 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Pathi,
We appreciate you taking the time to leave us a review. We are happy to hear that you were impressed and found our updates helpful.
Sandra Kluba, Fix Auto UK
Difficult repair job on a Kia EV3.
quality job. faultless. car drives like a dream again.
25 March 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr eric hanlon,
We're happy to hear that you are satisfied with our work! Thank you for your positive feedback; we appreciate your time.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
Andrew Welsh,
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our efficient service and good repair.
Sandra Kluba, Fix Auto UK
Thankyou for fixing my car and dropping…
Thankyou for fixing my car and dropping it off so clean. Looks great.
It’s just a shame it took 3 months and 3 postponements due to staff issues to get it done.
19 March 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Geoff ,
We're happy your car is fixed and clean! We regret the delays and postponements you experienced due to staffing issues, and we appreciate your patience.
Sandra Kluba, Fix Auto UK
Polite & Efficient
6 February 2026
Great experience from start to finish
Great experience from start to finish, fantastic job on the body work , the van was gleaming, even the inside 🤗 great job highly recommended
5 February 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
David May,
Thank you for taking the time to leave such a kind review. We’re delighted to hear you were pleased with the bodywork and the overall presentation of your van, inside and out. Your recommendation is truly appreciated by the whole team.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your kind review. We shall pass on your comments to the team.
It was a stress free experience
It was a stress free experience. My car was picked up from my home. The gentleman who delivered the car was very professional.
When my car was ready, it was delivered to me without any hassle. I was informed when the driver was due.
The driver who brought the car back was very courteous and professional.
On the whole I was impressed with their service.
22 January 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Johnathan Sivagnanam,
We appreciate you taking the time to leave us a review. We're happy to hear that the pick-up and delivery of your car was a stress-free experience. It's great to know our drivers were professional and courteous.
Michael Wright, Fix Auto UK
Very professional service from start to…
Very professional service from start to finish.
15 January 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr Patrick Murphy,
We appreciate you taking the time to share your positive experience with our service. We are so glad to hear that you found our service professional.
Sandra Kluba, Fix Auto UK
The time taken to repair my car was…
The time taken to repair my car was unreasonable. The communication could have been a lot better. However when the car was returned yesterday it looked like they have made a good job. Following my complaints they did get me a decent loan car.
9 January 2026
Efficient and clear communication
All communications were clear and efficient in fixing my car following a no fault accident.
Pick up and return of the car was performed as expected and the repair looks great
11 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs Jacqui Bird,
We appreciate your feedback and 5-star rating! We're happy to hear that our communications were clear and efficient, and that the car repair met your expectations.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you are pleased with our work. Thank you for sharing your positive experience with us.
Sandra Kluba, Fix Auto UK
Great job.
II was really pleased with the finish and the job didn't take that long. The chap who brought the courtesy car was charming and efficient. The lady at the office was very informative about timescales and progress. Great job!
5 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you were pleased with the work we did and its timely completion. We appreciate your kind words regarding our team's efficiency and helpfulness. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Give us ur car back on time amazing…
Give us ur car back on time amazing customer service
4 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're glad you enjoyed our amazing customer service and that your car was returned on time! Thank you for your feedback.
Sandra Kluba, Fix Auto UK
Great service
Great service. Came to my house to pick up my car. Gave me an insurance replacement car. Did a thorough check of both car car conditions to avoid future disputes.
Gave me good communication throughout.
The prepare was done perfectly, they even cleaned my car inside! And it was messy from kids!! So thank you for that.
Dropped my car back to my home afterwards. No problem's, would use again and recommend.
2 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you had such a positive experience! It's great to know that you were pleased with our service, the replacement car, and our communication. We appreciate your recommendation and are glad we could make the repair process smooth for you.
Sandra Kluba, Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.