Fix Auto UK - Fix Auto Leeds North Reviews 

307
•
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB

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Rated 5 out of 5 stars

The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more

Company replied

Rated 5 out of 5 stars

Customer service was excellent, very easy to keep in touch with and get updated about the progress of my repair. They arranged a taxi home after I left the car with them and another one to fetch me wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! Communication was excellent throughout, from the gent who booked me in to the guys in the workshop. Everyone was really friendly, helpful and... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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4.8

All reviews

(307)

5,584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

went above and beyond and were lovely…

went above and beyond and were lovely to speak to

28 June 2025
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Finn,

We are so glad that you had a lovely experience, and we appreciate your kind words and positive feedback very much. Thank you!

Fix Auto UK

Rated 5 out of 5 stars

Really helpful with keeping me up to…

Really helpful with keeping me up to date with what was happening quick turn around after collection and great quality repair work

24 June 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Sam Kellett,

We appreciate your positive review! We're glad we kept you informed and provided quick, high-quality repairs. Thank you for your feedback!

Fix Auto UK

Rated 5 out of 5 stars

Darren made my experience great

Darren made my experience great, after i was burgled and my vehicle was stolen with extensive damage done, Darren kept me informed at every step. He was personable, friendly and very knowledgeable. Always reassuring me and a down to earth lad , give him a promotion :)

18 June 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Sarah Midgley,

We're happy to hear that you had a great experience. We appreciate your positive feedback and are so glad that our team member was able to support you through a difficult time with their knowledge and reassurance.

Fix Auto UK

Rated 5 out of 5 stars

High Quality Bodywork Repairs

Booked in through Third Party Insurance Company to repair front bumper which was damaged in an accident, its was too badly damaged to repair so had to replace it. Very happy with the quality of work as after respray car looks like new with perfect colour match. They even picked up the car and delivered it back to me which was great. Highly Recommended!!

9 June 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

MICHAEL GREGORY,

We're happy to hear that you were pleased with the bumper replacement and respray. It's great to know the color match met your expectations and that you found the pick-up and delivery service helpful. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Kept me constantly informed with…

Kept me constantly informed with progress updates.

13 June 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Matthew T,

We're happy to hear that you were constantly informed about the progress. Thank you for your positive feedback; we appreciate it!

Fix Auto UK

Rated 5 out of 5 stars

Efficient repair

Efficient repair, received discount and quicker service by not taking a courtesy car

16 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Timothy Wood,

We appreciate you taking the time to leave us feedback. We're happy to hear that you were pleased with the efficient repair and the discount.

Fix Auto UK

Rated 5 out of 5 stars

Car looked like brand new again

Car looked like brand new again

19 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Alicia Firth,

We're happy to hear that your car looked brand new! Thank you for your positive feedback; we appreciate it.

Fix Auto UK

Rated 5 out of 5 stars

Excell

All the staff were friendly, helpful and professional. Very good communications on the status of my repairs. The quality of the repairs were first class.

15 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Richard Horsley,

We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with our team's service and the quality of the repairs.

Fix Auto UK

Rated 5 out of 5 stars

Happy with the result.

The repair is perfectly done and completed within time planned. I have been treated warmly and friendly.

13 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Yulun Wang,

We're happy to hear that the repair was completed to your satisfaction and in a timely manner. We appreciate your kind words about our team's service!

Fix Auto UK

Rated 5 out of 5 stars

Customer service was very good

Customer service was very good ,had small issue returned no issues

2 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Mr M Taylor,

We're happy to hear that our customer service was very good and that the return process was easy. Thank you for your feedback!

Fix Auto UK

Rated 5 out of 5 stars

Really quick

Ash was great

2 May 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

We appreciate you taking the time to leave a positive review for Ash! We are happy your received good service

Rated 5 out of 5 stars

Excellent work

All the staff were really helpful and friendly after my car was damaged by an uninsured driver. They made an upsetting experience so smooth and easy. The whole team from the admin staff to the mechanics kept me up to date, sent reminders and explained the process really well. The workmanship on our car was great. Would highly recommend.

25 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

KS,

We appreciate your kind words and 5-star review! We're happy to hear that our team was helpful and made the repair process smooth for you after such an upsetting incident. We're glad you were kept informed and that you were pleased with the work.

Fix Auto UK

Rated 5 out of 5 stars

Happy with the outcome of my car…

Happy with the outcome of my car amazing service

14 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

customer,

We appreciate you sharing your positive experience and are so glad you were happy with our service and the result!

Fix Auto UK

Rated 5 out of 5 stars

Really quick and friendly service

Really quick and friendly service - took just over a week for the work to be completed and the car looked like it had never been in an accident. The communication from the staff was great.

Highly recommend

17 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Mark,

We're happy you received quick, friendly service and are pleased with the repairs and communication. Thank you for the recommendation and positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Really good communication

Really good communication, and efficient. Blake was a brilliant port of call.

16 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Paige Strike,

We appreciate you taking the time to share your feedback! We're happy to hear that you had good communication and efficient service.

Fix Auto UK

Rated 4 out of 5 stars

Repairs carried out to a good standard.

Repairs carried out to a good standard.

14 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

graham lawson,

We're happy to hear that the repairs met a good standard. Thank you for your positive feedback and your time.

Fix Auto UK

Rated 5 out of 5 stars

From the contact informing me when they…

From the contact informing me when they would pick up the van, to when it was brought back to me, I received exceptional service! Very impressed with the repairs carried out and my vehicle looks superb! Highly recommend!! Thank you

11 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Jonathan McGinty,

We appreciate your kind words and are so glad to hear about the exceptional service you received. It's great to know you were impressed with the repairs and how your vehicle looks. Thank you for the recommendation!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service, Darren is a lovely guy

10 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Alan Richardson,

We appreciate your kind words and the 5-star rating! We are so glad you had a positive experience with our service and team member.

Fix Auto UK

Rated 5 out of 5 stars

I cannot praise fix auto enough for the…

I cannot praise fix auto enough for the fantastic repair they did to my car. the guys at the Leeds branch were so lovely and friendly, Darren kept in good contact and made sure my car was ready in time for when I really needed it. When I got my car back it was good as new, it was cleaned and polished and petrol was put in. A fantastic service all round.

2 April 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

MeggieScott,

We appreciate you sharing your positive experience! We're happy to hear that our team provided such fantastic service and that you were pleased with the repair. We value your feedback and are glad we could help.

Fix Auto UK

Rated 5 out of 5 stars

Darren was extremely helpful at Fix Auto

Darren was extremely helpful, making all the arrangements for the courtesy car and making the experience a good one

28 March 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Paul & Sally Morris,

We're happy to hear that the arrangements for the courtesy car met your expectations. We appreciate your positive feedback and are glad you had a good experience.

Fix Auto UK

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