Fix Auto UK - Fix Auto Leeds North Reviews 

307
•
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB

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Rated 5 out of 5 stars

The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more

Company replied

Rated 5 out of 5 stars

Customer service was excellent, very easy to keep in touch with and get updated about the progress of my repair. They arranged a taxi home after I left the car with them and another one to fetch me wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! Communication was excellent throughout, from the gent who booked me in to the guys in the workshop. Everyone was really friendly, helpful and... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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4.8

All reviews

(307)

5,584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

over promise under deliver

over promised and under delivered

5 March 2025
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

We understand your disappointment. We strive to meet expectations and appreciate your feedback. We'll use this to improve our services.
Thankyou
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service

Great service. 5 Starrs

28 February 2025
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Tom, thank you for taking the time to leave us a review its appreciated.
Thank you
Fix Auto Leed North

Rated 5 out of 5 stars

Fix Auto Repair

Darren looked after us and he got my car done in less than 5 days, So polite and respectful. Made me understand everything that has been repaired gave me a breakdown was really happy with the repair and even valeted my car looked so clean when i got my car back would defo recommend Darren to anyone

27 February 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Ruqayah,
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were so pleased with the service you received, especially Darren's attentiveness and the thorough explanation of the repairs. We're glad you were happy with the final result and the valet service.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

The service that I received from…Fix Auto Leeds North

The service that I received from beginning to end was first rate - whether that was from the Hub or the staff at the repair centre. It was easy to arrange a date for the repair, contact was maintained throughout the car's repair and the link that they had with the courtesy car hirer made the whole process stress free and seamless. The quality of the repair was faultless, as was the explanation of what had been done. A totally professional experience from a first
class team and based on my experience I would fully recommend them.

14 February 2025
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Philip.
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our team. We strive to provide our customers with a seamless and stress-free repair process, and we are delighted that we were able to meet your expectations. We appreciate your recommendation and look forward to welcoming you back in the future.
Thank you
Fix Auto Leeds North







Rated 5 out of 5 stars

Great service from this company

Great service from this company. They always kept me informed about the progress of my claim and subsequent repair. They collected my car and delivered it back to me when it was finished. It’s a perfect job, the guys were great. Can’t recommend enough. Utterly trustworthy.

5 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Catherine,
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs, and we are glad that we met your expectations.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Easy to deal with…

Easy to deal with…
Prompt & professional 🙏

4 February 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Helen,
We appreciate your kind words and are glad to hear you had a positive experience.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Good communication is everything

Good communication is everything. The team communicated well from first contact. The snow in January put the repair back by 2-3 weeks but the team contacted me in plenty of time, re-arranged the courtesy car(Enterprise Hire) and were ready for drop off on 30/01. Darren explained the process and checks really well.

Admiral forgot to knock off the excess(third party fault) so I had a bit of calling round to do. The team at Fix Auto kept me up to date with their notification of this so that I could pick up the car in a timely fashion and not get lumbered with the excess.

The job looks well executed and finished and the car was cleaned and pristine on collection.

Thanks

4 February 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Galbraith,
We appreciate your kind words and positive feedback. It's great to hear that you were happy with the communication and the service you received. We strive to keep our customers informed throughout the repair process and are glad that you found our team to be helpful and responsive.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Speedy and efficient service.

Darren organised the work most efficiently and the repair was completed in one week. I was very happy with the quality of the repair.

30 January 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Anthony,
We appreciate your kind words! We're glad to hear you were happy with the quality of the repair and the efficient organization of the work.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Brilliant service

Brilliant service, collected at specified time and necessary repairs completed in less than a week. I would highly recommend.

27 January 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Todd,
We appreciate you taking the time to leave such a positive review. It's wonderful to hear that you were happy with our service and the prompt completion of your repairs.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great Service & Repair

Darren was in charge of repairing my vehicle and did a great job on doing so! My vehicle was as good as new as though it hadn't been damaged in the first place! Good communication provided throughout with regular updates! Really appreciated that Darren picked up and dropped off my vehicle as well. Excellent and efficient service and would highly recommend to anyone!

3 January 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Nikhil,
Thank you for your kind words and 5-star review! We are thrilled to hear that you were happy with the quality of the repairs and the service you received. We strive to provide a seamless and positive experience for all our customers, and we are delighted that you found our team helpful and accommodating. We appreciate your feedback and will continue to strive for excellence.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Vehicle Accident Repair

I was involved in my first accident in over 55 years driving experience and I was amazed at the efficiency and communication afforded to me. The damage was repaired to the highest of standards and it is near impossible to see where the repair had taken place. I cannot thank the staff for their courtesy during this period . Highly skilled , efficient service and best customer service experienced in many years . Simply thank you

17 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Ann,
We are so glad to hear that you were happy with the service you received. It's wonderful to know that we were able to make a stressful situation a little easier for you. We are proud of our team and their commitment to providing excellent customer service. Thank you for taking the time to share your positive experience.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service and Great people

Great service and great people all around. Darren even came and collect even with all the icy conditions! Fantastic work on my vehicle and came back pretty much as good as new. Can't even tell there was any fault once the work was done. Quick and reliable service and would highly recommend them to everyone in the area!

17 January 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Ben,
Thank you for your kind words and 5-star review! We are thrilled to hear that you were happy with our service and the quality of the repairs. We strive to provide a seamless and positive experience for all our customers, and we are delighted that you found our team helpful and accommodating. We appreciate your feedback and will continue to strive for excellence.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

I always worry when cars go in for…

I always worry when cars go in for repair.
I had no need to at all as Fix Auto were excellent. Their communication was excellent and when I picked the car up they had done a superb job. Plus the car was clean.
Armani liaised very well throughout.
Thanks to all.

20 January 2025
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning David
We're so glad to hear that you had a positive experience with us. We strive to provide excellent service and communication, and it's great to know that we met your expectations. We appreciate your kind words about Armani and the team.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Excellent service

From start to finish the service has been excellent the organization of the courtesy car was really good and the repairs to the car seems faultless.

15 January 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning David,
Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with the service and that your car came back looking its best. We appreciate your feedback.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Unhesitatingly recommend FixAuto Leeds North…

I cannot recommend FixAuto Leeds North enough. This was both a highly professional service and very friendly and helpful. Our contact Darren kept me informed at every stage of the procedure and explained exactly what would happen and when. The car has been beautifully repaired and returned valeted and taken care of to an excellent level. I will definitely recommend your service to my friends and family. Thank you for reducing my stress levels and for explaining everything so patiently and clearly. Darren in particular is a dedicated professional with the human touch which made the whole experience straightforward.

7 January 2025
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Catherine,
We're so happy to hear about your positive experience! It's wonderful to know that the repair process was handled with professionalism and care, and that you felt supported every step of the way. We appreciate you highlighting the excellent work and dedication of our team member. We'll be sure to share your feedback with them and the rest of the team. Thank you for the recommendation; we're thrilled you're satisfied with the quality of the repair and the overall service.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Brilliant service, speedy repair

Fantastic, quick service. Extremely helpful staff who communicated well to keep me updated with my repair and thoroughly went through the work that was being completed. Provided a courtesy car too. Special shout to Armani who was brilliant throughout.

23 December 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Miss Rachel Wainwright,
hank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs. We are glad that we met your expectations.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Impeccable service with high quality workmanship

I recently had the pleasure of using Fix Auto Leeds North to repair my Mini, and I cannot recommend them highly enough. From start to finish, the service was impeccable. They collected my car from my home and completed the repair work incredibly quickly, all to a very high standard.

Darren kept me informed throughout the entire process, even while I was away on holiday, ensuring everything was progressing as planned. When my father went to collect the car, they arranged to pick him up from the train station, making the collection process seamless. Not only was the car ready on time, but they had also valeted it inside and out, a lovely touch that really showcased their attention to detail.

Since then, I've driven several hundred miles in the car, and everything is working perfectly. Fix Auto Leeds North made the entire experience smooth and stress-free, and it was a pleasure dealing with them. A top-notch service all around!

23 December 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Victoria De Bruijn,
We're thrilled to hear about your positive experience with our team. It's wonderful to know that you were so impressed with the service, communication, and attention to detail provided throughout your repair. We strive to make the repair process as smooth and stress-free as possible for our customers, and it's rewarding to hear that we achieved that for you. We're also glad to know that your car is running perfectly. Thank you for taking
the time to share your feedback.
Fix Auto Leeds North

Rated 5 out of 5 stars

Quick service

Quick service, great communication and friendly staff

13 December 2024
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Sandra,
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We strive to provide excellent communication and service, and we appreciate your feedback.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Would recommend.

Friendly staff, good communication.

20 December 2024
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Katy,
We appreciate your kind words about our staff and communication. We strive to provide excellent customer service and are glad you had a positive experience.
Fix Auto Leeds North

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