Genuinely made my day with a visit to this place. Couldn’t have asked for better customer service - nothing was too much trouble and it was refreshing to be greated with a “can do” attitude. Professio... See more
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See what reviewers are saying
Wow - to say I’m pleased is a total understatement! From initial contact to picking up the car was absolutely flawless. Expert help & advice, friendly, attentive service - really felt looked after. Th... See more
Company replied
The Customer Service team were really good, particularly Caris who booked my vehicle in for inspection and a repair service. Caris kept me informed at each step of the process along the way. The vehic... See more
Company replied
Car Repair The car was required to be repaired. A courtesy car was provided while our car was fixed. They collected the damaged car and left us a courtesy car. Our car was fixed promptly and go... See more
Company replied
Company details
- #20 of 35 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK - Fix Auto Loughborough
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, United Kingdom
- 01509 631838
4.7
Excellent
446 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for taking the time to give us your feedback, It is greatly appreciated and helps us improve. Thanks again
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you, really pleased you were happy with the repair.
Karen went out her way
Karen went out her way for the preferred vehicle requested AMAZING woman professional and great to talk to and her colleagues didn’t get his name but the person who delivered the rental was a great guy understanding .
12 July 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Mebuge, thank you for such a lovely review. I have shared it with the team, and Karen was especially grateful for your comments!
Kind regards
Faye
Excellent service
10 July 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Zain, thank you for taking the time to leave us a review. I will share your comments with the team.
Kind regards
Faye
Done a really good job on my car babe…
Done a really good job on my car babe always kept me updated on the progress of my car
9 July 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning, Thank you Michael for your review. We are glad to hear you were happy with the service you received from us.
Kind regards
Faye
I was happy with this company because…
I was happy with this company because they were very efficient and they were very approachable! They kept me in touch with what they were doing and I also got my car back faster than I expected and so I would like to thank everyone in this company that it concerns!
25 June 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Vann, we are so glad to hear you were so happy with the service and repairs you received from the team. I will pass on your comments, as they will be thrilled to see that their hard work has been appreciated.
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning, thank you for your review. We are pleased to see that were impressed with the service and communication you received from the team. It will be shared with them.
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Joanne, thank you for taking the time to leave us a review. We are glad to see you were happy with the service. I will share with the team who appreciate all feedback.
Kind regards
Faye
Very friendly staff
Very friendly staff. Kept up to date with repairs. Brilliant service.
14 June 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Louise, thank you for your review. We are grateful for you taking the time to leave your comments, and are happy that you were impressed with the service you received from the team.
Kind regards
Faye
Brilliant Finish
Brilliant finish/repair to my car after it had been hit by flying debris.Being almost a brand new car ,I was very worried that the end result wouldn’t be perfect.I would totally recommend this company.The team at Loughborough were very helpful/friendly and professional.
25 April 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Cluer,
Wow what a review! We couldn't ask for better comments than that! Thank you for taking the time to share your feedback, we will share this with the team.
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Salil, thank you for your review, we are pleased you were happy with the service that you received.
Kind regards
Faye
Kept me informed
Kept me informed, provided courtesy car to my workplace, cleaned our car whilst fixing it. Very happy with service.
19 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Wright,
Thank you for leaving us a review, we greatly appreciate your taking the time to leave us some comments about your experience with us. I will share this with the team who will be happy to hear you were impressed!
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Holland,
Thank you for taking the time to leave us a review based on your recent experience with us. We are so happy to hear that your experience was a positive one, and i will share this with the team.
Kind regards
Faye
great work excellent staff and very…
great work excellent staff and very pilot also very quick of updating u what is going on thank you
18 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Warren, thank you so much for leaving us a review. We are pleased to hear you were so happy with the service you received from the team. I will share your comments with them.
Kind regards
Faye
Very efficient kept me informed about…
Very efficient kept me informed about the progress with my repair would recommend them
16 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good afternoon Polly,
Thank you for your review! We very much appreciate you taking the time to leave such positive comments. I will share your review with the team who love to hear that their hard work is acknowledged.
Kind regards
Faye
Excellent and highly recommend
Easiest repair handling, staff are friendly and kept in touch with regular updates.
14 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you for taking the time to leave us a review. We really appreciate hearing customers feedback, and its even better when its so possitive!
I will share your comments with the team.
Kind regards
Faye
Excellent service and communication
Excellent communication throughout the whole repair process. Car picked up and delivered back by pleasant staff. Works completed quickly and to a high standard. Would recommend
21 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you for taking the time to leave us a review! The team do work hard to provide the best service possible to our customers, and its always brilliant to hear that their hard work has paid off. Have a lovely weekend,
Kind regards
Faye
Highly recommend
Collected car really quick from minute they had my car they kept me updated with everything quick repair and return of my own car highly recommend
21 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Martin, thank you for your review! We are so pleased to hear that you were impressed with the service. The team really do love to hear when their hard work has paid off.
Have a lovely weekend,
Kind regards, Faye
Superb quality of work and excellent…
Superb quality of work and excellent customer service
20 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Dowding, thank you for your review. We really appreciate you taking the time to leave us some comments about the experience, and are thrilled to see you were so happy.
Kind regards, Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good afternoon Ms Mehta,
Thank you for taking the time to leave us some feedback! I have shared this with the team who are always grateful to receive feedback.
Thank you
Faye
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