Fix Auto UK - Fix Auto Matlock Reviews 

Friendly and knowledgeable staff - good repair and kept informed with progress. Thanks.

The staff are good communicators and pleasant in their attitude.
I was kept in the loop as work progressed.

Customer service was really pleasant and kept us up to speed with what was happening with the car. And the car was fixed in the time they said it would be. The work done on the car is excellent.

Always kept informed, vehicle repaired in a timely manor

The constant communication along the process was great to have and any responses to questions I had were very speedy. The girls on reception were excellent to deal with

The communication from start to finish was great. They arranged for my car to be picked up at the same time as dropping off the courtesy car and the repair was spot on and what you would expect from a quality repair.

Excellent service from start to finish, brilliant communication and very easy to deal with. All service industries could take a lesson from these guys (and girls - Kelli!)

They took the stress out of sorting out the repairs to my car after someone hit the car and didn't leave any details.
Took my car away and left me a curtesy car kept me informed about how the repairs were going, brought my car back looking like new and took away the curtesy car.
I found them very professional and helpful and did a great job on my car and would highly recommend them.

Really good service from start to finish and happy with the work done.

Fantastic service from start to finish. Arranged a time to collect my vehicle, kept me up to date all the time and delivered it spotless. Great people

Excellent communication. Staff were friendly and kept me informed.
Repairs were done quickly.

Excellent service from start to finish. Communication was clear, with all staff members, including admin and drivers friendly and informative. I was kept updated through the whole process.

Auto fix from start to finish where so professional letting us know exactly what was going on through every stage of the repair process. Would recommend them to family and friends
5⭐️⭐️⭐️⭐️

Very quick turnaround and top class finish to repaired area. Car looks great.

Professional friendly efficient and great communication

Practically good as new fix. Very pleasant staff and super quick service. The courtesy car was good enough to be nice but not so good as to make me regret having to hand it back when my car was returned.

It’s been a few months now since fix auto Matlock fixed my volvo xc40 r design after a fire engine crushed its rear quarter trying to squeeze by due to another drivers inconsiderate parking but thought I better make the effort to get this done.
When my car went into fix auto Matlock I was very worried about what the final outcome would be as I take great care of my car and didn’t want any poor workmanship letting down its metallic blue paint job leaving me with a poor repair job however, I need not have worried. I read lots of glowing reviews for Fix auto matlock And viewed them with distrust as they were all so perfect however I had no choice but let my car go to them for repair and all I can say is That those reviews painted a 100% accurate description of fix auto Matlock Car repair abilities..
My car was returned to me in excellent condition looking every bit as good as it did when it left the showroom the paint job was superlative to say the least And the bodywork damage was nowhere to be seen at all.
With these sorts of awkward repairs it’s all too easy for the repair job to still be seen when trying to match tricky metallic paint jobs something that the team at fix auto pointed out to me would be difficult when I spoke to them. However there is no way I can see where the old paint ends And the new paint begins Likewise, for the damage to the rear quarter it as though it never happened..
The only fly in the ointment for the whole job when they screwed my private plate back onto the rear of the car instead of using sticky tape And even this was rectified with payment for a new set of numberplates, no fuss No complaining, just sorry we made a mistake and we will Put it right. They paid me cash straight into my bank account when I produced the invoice for the new plates. Even paid the price of front and rear as there was no option for just a rear plate.. It was a little thing that meant an awful lot to me. I have no qualms in recommending fix auto Matlock to anybody out there their service is Fantastic the staff are nice friendly and polite and the workmanship is second to none..
Thanks again, fix auto for Such a wonderful job..

Very efficient

Can’t tell there was ever anything heating, as it should be. Great service from reception too.

The team at Fix Auto Matlock are very welcoming, professional and positive. They gave me a great price, did a great job on the car, provided me with a great quality loan vehicle and completed the job ahead of the estimated time. No one wants to spend money on car repairs but when the job has to be done this is the place to do it.