Very professional and helpful from first contact. I was referred to Fix Auto by another local body shop, because they have the computer facility to check [and correct if necessary] any damage to t... See more
Company replied
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very professional. used twice with two separate vehicles in the last 2 months. quotation within an hour very reasonable, excellent work and work completed quickly. would certainly recommend FX Autos... See more
Company replied
FixAuto provided an excellent service from start to finish. The repair on my car was completed swiftly, and I was kept fully informed throughout the entire process. The team handled everything with no... See more
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Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you. Bad points, the repairs went two weeks over schedule. Once rec... See more
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Company details
About Fix Auto UK - Fix Auto Matlock
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
- 01629 582980
4.8
Excellent
254 reviews
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Fantastic experience
Very friendly, very helpful and great service.
I was really impressed with how friendly, helpful and efficient they are at Fix Auto Matlock.
Staff were polite and I was kept up to date throughout.
Highly recommended!
28 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
Thank you for your kind words! We're delighted to hear you had a positive experience and that our staff provided excellent service. We appreciate you taking the time to share your feedback.
Kind Regards - From all the team @ Fix Auto Matlock
Friendly, helpful and great service
I was really impressed with how friendly, helpful and efficient they are at Fix Auto Matlock. Every member of staff I met was welcoming and polite and I was kept up to date throughout. Highly recommended!
6 September 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for your kind words! We're delighted to hear you had a positive experience and that our staff provided excellent service. We appreciate you taking the time to share your feedback.
Kind Regards
From All at Fix Auto Matlock
Friendly
Friendly, efficient and an excellent service. Would definitely recommend.
Many thanks
21 October 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. Your recommendation means a lot to us.
Kind Regards
From All at Fix Auto Matlock
Excellent work and sorted everything…
Excellent work and sorted everything with the insurance company. Great communication with progress during the job too.
1 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We appreciate your kind words and are glad to hear you were happy with the service provided.
Kind Regards
All at Fix Auto Matlock
The van came out looking like new…
The van came out looking like new again. Customer Service was top notch. When I rang I wasn't passed from pillar to post! the lady who I spoke to new exactly what was happening with my van, so came away reassured all was ok.
11 October 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We're so glad to hear you were happy with the service you received. We strive to provide excellent customer service and are pleased that you found our team helpful and knowledgeable.
Kind Regards
All at Fix Auto Matlock
Great experience and highly recommended
Great, swift service. Couldn't ask for anything more. Thank you!!
10 October 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon,
We appreciate your kind words! We're thrilled to hear you had a positive experience with our service. Thank you for takibng the time to leave this lovely review.
Many thanks from All the Team @ Fix Auto Matlock
Auto fix from start to finish where so…
Auto fix from start to finish where so professional letting us know exactly what was going on through every stage of the repair process. All the staff where so polite and went the extra mile.
8 October 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a lovely review.
So happy to hear you found us professional and polite and that we went the extra mile.
It has been a pleasure assisting you through your repair process.
Kind Regards
All at Fix Auto Matlock
Fix Auto Matlock
Fix Auto Matlock
They are very helpful & my car was picked up from work & delivered after repair within few days, car looks absolutely spotless now & I’m very happy with overall service, thank you.
4 October 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We're thrilled to hear about your positive experience. It's wonderful to know you were happy with the service and the condition of your car after the repair. We appreciate your kind words and are glad you were satisfied with the pickup and delivery service.
Kind Regards
All at Fix Auto Matlock
Vauxhall Grandland Accident Repair
Fix Auto Matlock were brilliant right from the start of the repair to my car
They sorted everything out with my insurers arranged a courtesy car which unfortunately had a puncture when i got home after a quick call a replacement vehicle was ouyside my home within 20 mins.
The actual job was estimated to take
over a week but the car was ready to collect after 5 days and the resulting
repair was perfect on top of which the car was filly valleted.
Many many thanks to all the team at Fix Auto Matlock
9 September 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for taking the time to leave us a review.
I am so sorry about the issue with the courtesy car but happy to hear it was resolved quickly.
So glad we could help with your Insurance claim and repair your vehicle ahead of schedule.
Kind Regards
All at Fix Auto Matlock
Excellent job
Excellent job, I was kept up to date with the progress throughout my cars time in repair. Came back from holiday to find it on my drive fully repaired, washed and waxed.
Thank you for your very professional service.
6 September 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you so much for leaving us a positive review.
Glad to hear we have done an excellent job and the vehicle was back for when you returned off your holiday.
We have passed your kind comments onto all involved.
Kind Regards
Fix Auto Matlock
Great service
Excellent communication throughout. Work completed quickly and to a good level.
12 September 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5Star review.
So happy to hear the repairs were completed quickly and to a good standard and you were kept updated throughout.
Kind Regards
All at Fix Auto Matlock
On time and spot on, my Macan restored.
Well pleased with the repair to my 18 month old Porsche and the "customer experience". I hadn't read any online reviews, until now, but based my choice of repairer on quotes/conversations with three other bodyshops, the work Fix did recently to my son-in-law's metallic blue Discovery and discussions with Stewart, the estimator, on what was required and why others could quote £4k more! Job was completed on schedule (six days, pretty good for a new door etc., especially considering the dealer kept it overnight just to change the oil 😨) and we got off on holiday on collection day, without recourse to a courtesy car. I had a slight concern hearing a vibration while we were away but that has disappeared since we got home and took the week's luggage out leaving just my golf clubs and trolley in situ. All good, will make Lant Lane my first call if necessary (🙏 no) in future.
20 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for taking the time to leave us such a lovely review.
We are delighted to hear you are pleased with the repairs and customer experience and Stewart was able to offer a competitive estimate and reassure you on the repairs.
Sorry to hear you had a slight vibration, please keep us updated if this should return, but hopefully it has resolved itself.
Thank you for choosing Fix Auto Matlock as your preferred Repairer hopefully you won't need to use us anytime soon.
I have passed on your lovely comments to all involved.
Kind regards
Fix Auto Matlock
Brilliant customer service and work…
Brilliant customer service and work done on my car was absolutely great. Thank you so much auto fix.
3 September 2024
Reply from Fix Auto UK - Fix Auto Matlock
Thank you for your kind words. We're delighted to hear you were happy with our service and the work done on your car.
Many thanks from all the Team @ Fix Auto Matlock
Good points/ bad points
Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you.
Bad points, the repairs went two weeks over schedule. Once received the car back, was told the front head light was broke but on investigation by my son, it just had not been connected back up.
16 August 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning Caroline
Thank you for taking the time to leave us a review and Feedback.
I am so sorry we fell short on this occasion, unfortunately we had some Staff shortages that caused delays in the Workshop and I apologies for any inconveniences these may have caused. I have passed on your comments Re the Headlight to our Manager who will take this up with the Technician who checked your vehicle, If you are having any Issues with the headlamp now please don't hesitate to contact us.
Again so sorry for the delays..
Kind Regards
All at Fix Auto Matlock
Fantastic Customer Service...
Fantastic Customer Service...
The whole experience was highly professional with regard to regular update communication, it felt as if you knew the person (Kerri) involved who was dealing with you due to her manner and attitude towards you.
The quality and quickness of the
repair undertaken was excellent and the option of having a courtesy car was appreciated...
Although I hope I don't need to use you again 😂 I would highly recommend for any repair work to anyone in my same position
5 * service
22 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us such a lovely review.
We are delighted to hear that your repair journey went smoothly and have passed on your kind comments to all involved.
Hopefully you wont need our services again but you know where we are if you need anything.
Kind Regards
All at Fix Auto Matlock
Great service
From the moment I walked in, I was treated with courtesy and helpfulness. Within an hour I had an estimate for the work needed, and when I left the car for repair I received phone updates on progress. It was ready on time, on price and valeted!
21 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave a positive review.
We are so happy to hear that you repairs were completed on time and on price.
Kind Regards
All at Fix Auto Matlock
Great repair
Great repair. Delighted with the workmanship.
Feedback could have been better with updates/progress reports before and during the work.
9 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a positive review.
I am sorry to hear we fell short of our normal updating procedure but glad to hear the you were delighted with the workmanship.
Kind Regards
All at Fix Auto matlock
Great work and great service.
Great work and great service.
The team took all the hassle out of the process. Collecting and returning my car and the courtesy car. The work was done to a high standard and they even valeted my car before returning it. Excellent all round service.
8 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for taking the time to leave us a lovely review.
Delighted to hear you were happy with the repairs and the valet.
Kind Regards
All at Fix Auto Matlock
Car repairs
I was kept up to date on everything throughout, everyone I spoke to was absolutely lovely and so helpful, they took my car for repairs and returned it within a couple of days in absolute pristine condition, they exceeded my expectations more than I can say!
1 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you for taking the time to leave a positive review.
We are delighted to hear we exceeded your expectations and have passed your kind comments on to the Team.
Kind Regards
From All at Fix Auto Matlock
Great service
The staff were always very friendly, helpful and informative.
Really pleased with the service received.
1 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello,
Thank you for taking the time to leave this lovely 5* review, we have passed you comments onto all the team.
Thank you from all the team @ Fix Auto Matlock :)
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