I bring my large motorhome here for annual servicing, MOT and one unfortunate accident that we had. The team are professional and don't mess around with unclear language. Also if you don't need work d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service nice courtesy car Gemma the lady who collected the car was really help full with everything and Travis provided an excellent service, updating me and the quality of work is ou... See more
Company replied
I found Fix Auto always available by phone to speak to about progress or any issues and all staff were helpful and pleasant. The work was well done and a speedy turn around. Would recommend to other... See more
Company replied
I would give 5 stars for the work. The finished work is excellent - you'd never know that the car needed extensive work to repair the boot and bumper following a rear-end shunt - it was an insurance... See more
Company replied
Company details
- #23 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, United Kingdom
- 01635 898330
4.8
Excellent
566 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always the best service around
23 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Jessica,
Thank you for your amazing 5* Review.
We appreciate you taking the time to share your thoughts, and we are so glad to hear that you find our service the best.
Best regards
Fix Auto Newbury
Great service from Fraser and the team
Great service from Fraser and the team. Quote for minor repair to bumper was very reasonable and mum was delighted with the quality of the repair.
12 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Katrina,
Many thanks for your amazing 5* Review
We are happy to hear that the quote was reasonable and your mum was delighted with the repair quality.
Best regards
Fix Auto Newbury
Repairs completed through insurance…
Repairs completed through insurance claim. No problems encountered throughout the process. 👍🏼
10 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Kirsty,
Thank you for your amazing 5* Review.
We are happy to hear that your insurance claim repairs went well. Thank you for taking the time to share your positive experience.
Best regards
Fix Auto Newbury
Great service and quality of work!
Highly recommend Fix Auto who did a fantastic job repairing my car after an accident!
2 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Rachel,
Thank you for your amazing 5* Review.
We appreciate your recommendation and are so glad we could do a fantastic job repairing your car after the accident.
Best regards
Fix Auto Newbury
Friendly customer service
Friendly customer service. Pick up and dropping the car from hire company.
6 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Mr Mundembe,
Thank you for your fantastic 5* Review.
We are glad you found our customer service friendly and appreciated the convenient car pick-up and drop-off. Many thanks for your feedback.
Best regards
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Dear Kevin,
Thank you for your amazing 5* Review.
We appreciate you taking the time to leave us this review. We are so glad you were satisfied with our professional service and work.
Best regards
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you for leaving such an amazing 5* Review.
We appreciate you sharing your positive experience and are so glad our service met your expectations.
Best regards
Fix Auto Newbury
That's extremely good. The company is doing really good.
The company is doing really well.
4 March 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Miss Mapira,
Thank you for leaving your 3*Review.
We appreciate your feedback and are glad you think so highly of us.
Many thanks
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Dear Mrs Aley,
Thank you for your 5* Review.
We appreciate you taking the time to leave us your positive feedback. We are glad you were pleased with our reliable and efficient service.
Best regards
Fix Auto Newbury
Very good service
17 February 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Myles,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Fix Auto Newbury
Great Service
Having initially been prevented from repairing my car by an unhelpful insurance company an excellent job was done by a very helpful bunch. You'd never know that the dent had been there. It is always worth discussing options with Fix Auto if your insurance company isn't helping!
10 February 2026
Reply from Fix Auto UK - Fix Auto Newbury
Unfortunately the insurer process meant we send the images of the car to them prior to the car coming on site. In the case of your car they decided it was beyond economical repair so our involvement seized at that point. Hope my phone call to you explained this. If i can help you in any way you now have my personnel number.
Frazer
Fantastic service
Fantastic service, very kind, patient and willing to help where they can. Cannot recommend them enough.
4 February 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Clint,
Thank you for your amazing 5* Review.
We are so glad you enjoyed your experience with us. It means a lot to us that we could provide such helpful and patient service.
Best regards
Fix Auto Newbury
Exceptional Experience
Everyone at Fix Auto Newbury made every effort to make certain that my experience with them was exceptional. The long wait for parts and the following repair became worry free after making one short phone call. They were very customer orientated and very re-assuring, helping me to put any worries aside when informing me of the progress that they had made. Everything was First Class from start to finish and are highly recommendable.
9 February 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Janet,
Thank you for your amazing 5* Review.
We appreciate you sharing your positive experience. We are happy to hear that our team made your repair worry-free with excellent customer service and reassurance.
Best regards
Fix Auto Newbury
Excellent service
Excellent service. Perfect repair and locker and clean when given back
6 February 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Helen,
Thank you for your 5* Review.
We are happy to hear that you received excellent service and a perfect repair. We appreciate your positive feedback.
Best regards
Fix Auto Newbury
Bodywork repair after a minor accident
My car was repaired by Fix Auto after a minor accident that necessitated bodywork & wheel trim restoration.
Check-in was simple and a clean courtesy car was provided.
Three weeks later I collected my repaired car & it was in excellent condition. It had also been valeted.
All communication watchful and friendly - they were nice people to work with and I would happily recommend them.
29 January 2026
Reply from Fix Auto UK - Fix Auto Newbury
Dear Tom,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards
Fix Auto Newbury
Have been using them for years
Have been using them for years. 100% trustworthy and great value. Highly recommend.
29 January 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Julia,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you have such a positive experience with us.
Best regards
Fix Auto Newbury
I would give 5 stars for the work
I would give 5 stars for the work. The finished work is excellent - you'd never know that the car needed extensive work to repair the boot and bumper following a rear-end shunt - it was an insurance job. The reason I gave 4 stars overall though was that the parking around the site was terrible (I'm surprised we got out without a scratch!) and whilst the vehicle was with them for nearly a month, we only had one update. I would recommend and use again though!
17 January 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Peter,
Thank you for your 4* Review.
We appreciate your feedback and are glad you are pleased with the repair work. We are sorry the parking situation was difficult and that communication was not more frequent.
Your feedback means a lot to us.
Best regards
Fix Auto Newbury
Very helpful and efficient great job on…
Very helpful and efficient great job on our car very happy with there work
27 January 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Terriann,
Thank you for your fantastic 5* Review.
We appreciate you taking the time to leave us a review. We are glad to hear you found our team helpful and efficient, and that you are happy with our work.
Best regards
Fix Auto Newbury
Great service
Great service! Always honest, reliable and do whatever they can to help out. The only place I trust in Newbury to do a great job and to give me a great price.
17 January 2026
Reply from Fix Auto UK - Fix Auto Newbury
Hello Kevin,
Thank you for your 5* Review.
We are happy to hear that you had such a positive experience! It means a lot to us that you trust our honest and reliable service. We appreciate your great feedback.
Best regards
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Hello Patricia,
Thank you for taking the time to leave your amazing 5* Review.
We are happy to hear that you had a great repair experience with excellent communication.
Best regards
Fix Auto Newbury
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.