All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
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Brilliant communication from start to finish of my repair. All staff dealt with were friendly and professional. Brilliant job and car looks good as new
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
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Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
879 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent Service
My insurance company informed me of the company they recommend.
Which was Fix Auto, initially I thought they are to far away for me to drop the car off and collect it.
I didn't need to do anything as Fix Auto rang me asked if ant dates were not convenient for me. We agreed a day, time and location as there service included collection whilst dropping off the hire car and returning my car / collecting the hire car.
The staff kept me informed of each stage of the repairs (which was damage to the front and rear passenger doors) the rear door required replacing . My car was returned as good as new.
The staff were always plesent polite and knowledgeable. The repair also has a life time guarantee whilst I still own the car.
I would have no hesitation in recommending Fix Auto .
25 February 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had a great experience with Fix Auto…
I had a great experience with Fix Auto Oswestry. The staff are professional and friendly. I received regaular updates by text and email on the progress of my vehicle repairs. Fantastic result and 5 star service over all, thank you very much! Highly recommend.
10 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Sakrane
Thank you for taking the time to leave us a five star review. We were happy to hear about your great experience with our professional and friendly team. It is great to know you received regular updates and a fantastic result. Thank you for the recommendation.
Lee Hitch, Fix Auto UK
Friendly staff in the office
Friendly staff in the office. Assessor on hand and able to assess damage on arrival. Clean courtesy car available to take away. Clean car when it was repaired and returned. Service with a smile.
5 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Cleary
We appreciate your positive feedback. We were happy to hear that you were pleased with our team, the assessment process, the courtesy car, and the cleanliness of your car upon its return. Thank you for taking the time to leave a review.
Lee Hitch, Fix Auto UK
Excellent customer service from FixAuto…
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent condition and had been cleaned inside and out after repairs made to front bumper and fog light. Top marks to everyone involved.
6 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Rosenthal
Thank you for taking the time to leave us a five star review. We were happy to hear that you were kept informed throughout the repair process and that your car was returned in excellent condition. We are happy to hear you were pleased with our service.
Lee Hitch, Fix Auto UK
It would of been nice to have a walk…
It would of been nice to have a walk around the car with someone instead of just be given the there was a stline strip missing off number Lauren was very good at her job and car was returned clean
5 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon. Apologies you were not given a proper handover of your vehicle, hoping all the repairs were satisfactory for you and thank you for mentioning about Loren, i will pass those comments on.
Fantastic job
Fantastic job. My poor land rover defender had a car slide into the front of it in the snow. Freddie was very helpful, keeping me informed about the repairs. To be honest it's probably looking better than when it left the factory.
4 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Herting
Thank you for taking the time to leave us a five star review. We are happy to hear that you feel we did a fantastic job repairing your Land Rover after the unfortunate accident. We appreciate your positive feedback and are glad you were kept informed about the repairs.
Lee Hitch, Fix Auto UK
Damage repair perfect
Damage repair perfect , communication throughout very good wether via direct telephone or efficient email progress portal . Would highly recommend this company.
26 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Millington
Thank you for taking the time to leave us a five star review. We are pleased to hear that the damage repair met your expectations, and that we maintained good communication throughout the repair. Thank you for recommending us.
Lee Hitch, Fix Auto UK
A small crease that wasn't there before…
A small crease that wasn't there before the repair was done. The car was picked up a few days later and sorted with no fuss. Thank you, great service.
3 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Russell
Thank you for taking the time to leave us a five star review
Excellent experience from first contact…
Excellent experience from first contact to getting the repaired vehicle delivered back to my home.
Regular updates and a very professional service.
Thank you Fix Auto.
16 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Baddley
We appreciate you taking the time to leave us this five star review. We are pleased to hear that you had an excellent experience and received professional service with regular updates.
Lee Hitch, Fix Auto UK
Excellent workmanship
19 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Cummard
Thank you for taking the time to leave us a five star review
An amazing experience
An amazing experience. My car was in for some bodywork repairs following a bump, and the service I received from beginning to end was excellent. I was kept informed at every stage of the repair, either by phone or text, to advise of progress. I cannot fault Fix-Auto UK at Oswestry, and the finished job on my car was outstanding. A huge thank you to everyone involved.
19 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Boston
We appreciate you taking the time to share your experience. We are pleased to hear that you were kept informed throughout the repair process and that you were pleased with the finished work on your car. Thank you for your kind words.
Lee Hitch, Fix Auto UK
Always kept me informed and up-to-date…
Always kept me informed and up-to-date with progress on repairs to my CAR always very friendly and courteous on the phone
19 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs King
We appreciate you taking the time to leave such positive feedback. We are happy to hear that you were well-informed about the progress of your car's repairs and found our team friendly.
Lee Hitch, Fix Auto UK
Staff very friendly
Staff very friendly, helpful,clear and informative. Finished work excellent.
16 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Rayner
Thank you for taking the time to leave a five star review
Car repairs
Great updates about my car and where it was up to during the process. The whole team was great!
3 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Humphreys
We appreciate you taking the time to leave us a five star review. We are pleased to hear that you were happy with our updates and the team.
Lee Hitch, Fix Auto UK
Excellent service
Excellent service, repaired my bumper for an insurance claim. Picked up my car and dropped it back off. Really friendly and helpful staff.
30 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Hughes
Thank you for taking the time to leave a review and sharing your excellent service experience. It's good to hear that our staff were friendly and helpful with your insurance claim repair and vehicle pick-up/drop-off.
Lee Hitch, Fix Auto UK
Excellent service
Excellent service. Customer service always very helpful and very polite. The mechanics are just as good and always are well mannered. They fixed my car when they said they would. I would highly recommend this company.
10 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Bishop
We appreciate you taking the time to leave us a review. We are happy to hear that you found our customer service and mechanics helpful and polite. It'sgood to know your car was fixed in a timely manner.
Lee Hitch, Fix Auto UK
Insurance claim
This was through an insurance claim. From the minute the car was collected to it being returned. Nothing was too much bother. Excellent customer service. Kept me notified by phone calls or text on the stages of my fix. Car was back within 4 days looking brand new. I will certainly recommend you. Only wished we lived nearer to use you on a regular basis. It was a first class service from everyone. Thank you.
4 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Clucas
We appreciate you taking the time to leave this fantastic five star review. We are happy to hear that you received excellent customer service and were kept informed throughout the repair process. It's good to know your car was returned in excellent condition so quickly. We pride ourselves on our Customer Service and this has clearly shone through with your experience.
Lee Hitch, Fix Auto UK
Very professional garage
Very professional garage
Very nice friendly staff, reassuring and kept us informed and up to date throughout.
Did an amazing job
23 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Grant
Thank you for your five star review. We are pleased to hear that you found our staff friendly and reassuring, and that you were pleased with the work.
Lee Hitch, Fix Auto UK
Really went above and beyond to find an…
Really went above and beyond to find an issue with rear sensors.
Thank you Neil.
5 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Thomas
Thank you for taking the time to share your feedback. We are happy to hear that our team was so helpful in resolving the rear sensor issue.
Lee Hitch, Fix Auto UK
What a pleasure to deal with Fix Auto…
What a pleasure to deal with Fix Auto Oswestry. They done a fantastic job on our car. Kept us updated regularly. All the staff are lovely. So glad our insurance company put us in touch with them.
22 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Minton
We are pleased to hear that you had such a positive experience with our team. It is good to know you were pleased with the work and the updates. Thank you for your kind words and taking the time to leave a a five star review.
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