Fix Auto UK - Fix Auto Pershore Reviews 

130
TrustScore 5 out of 5

4.8

Unit 1, Willmotts Business Centre, Station Road, WR10 2DB Pershore, Worcestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having picked up my ford puma today after damage to the tail gate I can only say I am absolutely amazed at the first class workmanship they did on my car . Thanks to everybody especially the body shop... See more

Company replied

Rated 5 out of 5 stars

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arr... See more

Company replied

Rated 5 out of 5 stars

Superb! Took my car to Fix Auto Pershore on insurance company's recommendation after a badger punched a hole in the nearside bumper. From the outset, staff on the telephone and in person were clear,... See more

Company replied

Rated 5 out of 5 stars

Professional and efficient. Shout out to Eloise for keeping me updated and helping to work around my challenging calendar. She couldn't have been more helpful.

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Pershore

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 1, Willmotts Business Centre, Station Road, WR10 2DB, Pershore, Worcestershire, United Kingdom

  • 01386 552 803

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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4.8

All reviews

(130)

5,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can’t recommend this garage highly…

I can’t recommend this garage highly enough. From start to finish, the service was personal, honest, and genuinely caring. They took a very hands-on approach and kept me fully informed throughout the repair process, which made a stressful situation so much easier to deal with.
What really stood out to me was the time they took before the work was completed — even staying after their finishing time on a Friday to go through everything with me in detail and in person. Nothing felt rushed, and they were incredibly patient and transparent, explaining exactly what had been done and answering all of my questions.
It’s rare to find a garage that combines high-quality workmanship with such integrity and kindness. They helped me more than they probably realise, and I’m extremely grateful. I wouldn’t hesitate to recommend them to anyone.

22 December 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Ella,

Thank you for your glowing review.

We appreciate you taking the time to share your experience. We're happy to hear that our team provided personal, honest, and caring service. It's great to know that we made a stressful situation easier and that you valued our thorough explanations. We are grateful for your recommendation!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Smooth process

23 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Thanks for the 5 star review, glad you had a smooth process

Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was made easy by great communication. Excellent workmanship car looks like it's just come out of the showroom.
Would definately recomend.

10 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Peter John,

We're happy to hear that the process was easy and our communication was great. It's wonderful to know you feel the workmanship is excellent. Thank you for your recommendation!

Fix Auto UK

Rated 5 out of 5 stars

Superb service

Superb! Took my car to Fix Auto Pershore on insurance company's recommendation after a badger punched a hole in the nearside bumper.
From the outset, staff on the telephone and in person were clear, professional and totally unpatronising.
Ordered parts straight away, found a courtesty car and called me in quicker than I expected, and the job was then completed in one day. Seamless and left me very impressed.

3 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

G Atkinson,

We're happy to hear about your superb experience! It's great to know our team provided clear, professional, and respectful service after the badger incident. We appreciate your feedback regarding the quick turnaround and seamless process.

Fix Auto UK

Rated 5 out of 5 stars

They kept me updated on each step on…

They kept me updated on each step on the work schedule and were all very friendly and helpful.
Great team :)

7 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Nikki Dorrell,

We're happy to hear that you found our team friendly and helpful, and that you were updated on the work schedule. Thank you for your great feedback!

Fix Auto UK

Rated 5 out of 5 stars

Excellent service and repair

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arranged collection.
As expected they done a perfect repair, you can't tell that's anything has been repaired. I got regular updates every week letting me know the stages of repair and progress.
Totally excellent.

8 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Andy Smallman,

We're happy to hear that you were pleased with the repair work on your Vauxhall Vivaro. It's great to know that we met your expectations and that you received regular updates. Thank you for your positive feedback.

Fix Auto UK

Rated 1 out of 5 stars

Unable to respond to previous reply…

Unable to respond to previous reply from company, however would like to confirm that I was told by the receptionist that the part ordered was incorrect and had to be re ordered. I understand that extra parts needed to be ordered for repair however when I chased for an update on these parts I was told that it was incorrect and would need to be re ordered.

1 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Hi There,

Thank you for taking the time to review our services and we apologise for our
delayed response.

We try to keep our customers informed with any new information throughout
the repair process that directly affects the customer. We have taken on board
your comments surrounding our communication and response time are
relayed back to those that dealt with your repair.

We can ensure you that we pride ourselves in excellent customer and hope
that in the future we are able to offer a better experience.

Thanks
Fix Auto Pershore

Rated 5 out of 5 stars

Great communication right from the…

Great communication right from the start to finish !
Quick and good repairs

12 September 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We're happy to hear that you had a great experience with our clear communication and efficient, quality repairs. Thank you for your positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Great really good service

Great really good service, kept me up to date with everything and friendly staff.

18 September 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We appreciate you taking the time to leave us a review. We are happy to hear you received great service and were kept updated by our friendly staff.

Fix Auto UK

Rated 5 out of 5 stars

Quick & efficient service

Quick & efficient service.
Staff very friendly & helpful

12 September 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Cate ,

We're so happy to hear that you found our service quick and efficient. We appreciate your kind words about our helpful staff!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Helpful, friendly staff and a text update service made the repair process run smoothly.

24 July 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Amanda Pyne,

We appreciate your positive feedback and are so glad to hear that our team and updates helped make the repair process easy for you.

Fix Auto UK

Rated 5 out of 5 stars

Superb repair for insurance claim

Fix Auto Pershore repaired my vehicle for an insurance claim. Their communication was excellent at every stage, from acknowledging receipt of the vehicle through updating me at every stage of the repair right up to arranging for collection. They even agreed to my leaving the courtesy car with them when I collected mine. The repair itself was beautifully executed and the vehicle was returned to me fully valeted, with full details of the work done. I would not hesitate to recommend this company.

10 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Mrs Smith,

We're happy to hear about your positive experience with the repair and communication throughout the insurance claim process. We appreciate you mentioning the vehicle valet and the detailed work information. Thank you for recommending our services!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service.
Kept informed at each stage of the repair.
Very nice staff.
Final result - car looks better than new.

10 July 2025
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Reply from Fix Auto UK - Fix Auto Pershore

DC,

We're happy to hear that you had such a positive experience! It's great to know our team kept you informed and that you are pleased with the result. Thanks!

Fix Auto UK

Rated 5 out of 5 stars

Very fast fixed

Very fast fixed. Very good quality fixed. Lovely customer service. I recommend.

20 June 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Judyta Kizielewicz,

We appreciate your recommendation and are happy you received fast, quality service and lovely customer service.

Fix Auto UK

Rated 5 out of 5 stars

A good experience at a bad time

First rate company to deal with. Kept me consistently informed as to the progress of my car repairs in what was a difficult and annoying time for me having had the back of my car badly damaged in an accident. Would highly recommend this company.

9 June 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We're happy to hear that you had a positive experience with us. We aim to keep everyone informed during the repair process, especially during stressful times. Thank you for recommending us!

Rated 5 out of 5 stars

Really helpful

Really helpful, efficient, as well as keeping me regularly updated with the repair work. Also highlighted a worn tyre and were able to change it straight away for me.

27 May 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We appreciate you taking the time to leave us a review. We're happy to hear that you found our service helpful and efficient, and that you were kept informed about the repair work.

Rated 5 out of 5 stars

A class act!

Reception, Communication, quality of work and car returned in a valeted condition

6 May 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We appreciate your positive feedback! We're happy you were pleased with our communication, reception, the quality of our work, and the valet.

Rated 5 out of 5 stars

All good

All good. Carried out repairs well, delivered on time and kept me informed as to progress.

15 May 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We appreciate your kind words and are glad to hear that you were satisfied with our service. We strive to provide our customers with the best possible experience and are pleased that we met your expectations.

Rated 5 out of 5 stars

Super smooth process

Very efficient, great communication, super smooth process, couldn’t have been better treated. And the finished job is first class.

25 April 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We are thrilled to hear about your positive experience. Your kind words about our team's efficiency, communication, and the quality of our work are truly appreciated. We strive to provide exceptional service and are delighted that we exceeded your expectations.

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