Fix Auto UK - Fix Auto Pershore Reviews 

130
TrustScore 5 out of 5

4.8

Unit 1, Willmotts Business Centre, Station Road, WR10 2DB Pershore, Worcestershire, GB


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Rated 5 out of 5 stars

Having picked up my ford puma today after damage to the tail gate I can only say I am absolutely amazed at the first class workmanship they did on my car . Thanks to everybody especially the body shop... See more

Company replied

Rated 5 out of 5 stars

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arr... See more

Company replied

Rated 5 out of 5 stars

Superb! Took my car to Fix Auto Pershore on insurance company's recommendation after a badger punched a hole in the nearside bumper. From the outset, staff on the telephone and in person were clear,... See more

Company replied

Rated 5 out of 5 stars

Professional and efficient. Shout out to Eloise for keeping me updated and helping to work around my challenging calendar. She couldn't have been more helpful.

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Pershore

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 1, Willmotts Business Centre, Station Road, WR10 2DB, Pershore, Worcestershire, United Kingdom

  • 01386 552 803

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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4.8

All reviews

(130)

5,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend

They did a brilliant job on my beloved black Range Rover, and I’m very fussy! Highly recommend for bodywork and painting, can’t fault the work!

10 November 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for the great feedback

Rated 5 out of 5 stars

A lovely job on the body work

Fix Auto had my BMW series 1 in for repairs after a small incident my car needed a new passenger door plus a couple of other repairs.
A very professional company to deal with I highly recommend them all the staff were very friendly & helped me out 😀.

22 December 2023
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Reply from Fix Auto UK - Fix Auto Pershore

Fantastic, great review, thank you. Will pass this on to the rest of the team.

Rated 5 out of 5 stars

They did a very good job on my car…

They did a very good job on my car .very helpful everytime I spoke on the phone. Kept me informed every step of the way. 😊

5 April 2023
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Reply from Fix Auto UK - Fix Auto Pershore

Thanks for the great review

Rated 5 out of 5 stars

This relates to my experience at your…Pershore branch

This relates to my experience at your Pershore branch.
Great work carried out. Very helpful staff - pick up drivers, lady in the office - Angela - and of course the people in the workshop.

THANK YOU ALL AT PERSHORE

20 December 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your great feedback, I will pass on to all concerned.

Rated 5 out of 5 stars

They were extremely helpful and…

They were extremely helpful and responsive. They seem to have done an excellent job of repairing my car. The courtesy car process was straightforward. All things considered I am pleased with the outcome.

22 November 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your review, we appreciate your feedback

Rated 1 out of 5 stars

Why did it take this company 5 weeks to…

Why did it take this company 5 weeks to find a Lexus part when I found a local garage that source a genuine part in less than a week? They must be either utterly useless or have been dragging their feet presumably under instruction from the insurance company. They didn't suggest a loan car. They've not just let me down, they've let Aviva down and damaged their reputation. Do not choose to fix your car.

6 October 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your review, I have noted your comments and will look into this and get back to you. Thank you

Rated 5 out of 5 stars

A fast and efficient service!

A fast and efficient service!
A lady called Emma in the company was particularly helpful, as I found having to use a computer to send pics etc a little challenging, ( I’m of a certain age) !!

4 October 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thanks for your review, I will let Emma know, she will appreciate this

Rated 5 out of 5 stars

I cannot fault the staff at Pershore

I cannot fault the staff at Pershore, they have been extremely helpful, did an amazing repair on my BMW (which was damaged at the rear due to a vehicle driving into me at the rear), kept me updated at all times on progress, collected and delivered back my vehicle, all within a week.

17 August 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Great review, so glad you are pleased with our work

Rated 5 out of 5 stars

I found the staff at Fix Auto at…

I found the staff at Fix Auto at Pershore very helpful and supportive when my insurance company 'forgot' to authorize the repair of my car. Once the repair was authorized the staff, particularly Emma and Louise, kept me informed on every step of the repair. The staff were always polite and professional.
The repair itself is good. It hasn't looked this good since I bought it and, apart from the shine of the paint, you wouldn't know it had been involved in an RTA.

21 February 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for the great review, so glad you are happy with the repair

Rated 5 out of 5 stars

Brilliant service and really impressed…

Brilliant service and really impressed with the work they have done. Came to my house to do the assessment, ordered the parts, collected and returned car. They kept both myself and the insurance company updated. Every phone call was professional and I would not hesitate in recommending this company to anyone. Job number 6483

16 February 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your great review

Rated 5 out of 5 stars

Repair

Polite, kept me informed. Pick up and drop off punctual and guys friendly. Happy with repair. Happy customer

12 February 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you - Happy Fixauto Pershore

Rated 3 out of 5 stars

Repairs are fine it was the messing…

Repairs are fine it was the messing about and not being ready when said that was frustrating a week over when first told it was coming back. But as said repairs ok

5 February 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your response

Rated 3 out of 5 stars

The repair looks good but it took longer than planned

The repair looks good but it took two working weeks to repair relatively minor damage, 3 days longer than the plan, which, because I didn’t have another car, caused me some difficulty. The parts were available before work commenced. They were obviously very busy but communication with me regarding the progress with the repair could have been better and I wouldn’t have been left hanging on for them.

5 February 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your review

Rated 3 out of 5 stars

I sent my car to fix auto

I sent my car to fix auto regarding two accident that involved my car. The overall finish of my car was amazing and could not fault the work that they had done. But on the other hand this work took over three months to complete and communication lacked. I got short simple text message updates whereas in the beginning I got phone calls explaining what was happening. I had three courtesy cars during the repair. The second car I was given to use was barley road legal and had not been maintained or cleaned. The final car I had. I had to put air into the tyres, fill up an empty radiator bottle and also screen wash. The service was overdue by 6000 miles.

19 January 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your response, we have put procedures in place to hopefully stop this from happening again

Rated 4 out of 5 stars

Good repair

Good repair although it took longer than I was originally told. Collection of the car and delivery back to my home by the company was very helpful.

13 January 2022
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Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your review, sometimes delays happen

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