Fix Auto UK - Fix Auto Pershore Reviews 122

TrustScore 5 out of 5

4.8

Unit 1, Willmotts Business Centre, Station Road, WR10 2DB Pershore, Worcestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.

Company replied

Rated 5 out of 5 stars

I had to use Fix Auto after someone drove into the back of me on the motorway. Having never been in a road collision before, it was all very overwhelming however the team at Fix Auto provided a great... See more

Company replied

Rated 5 out of 5 stars

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arr... See more

Company replied

Rated 5 out of 5 stars

My vehicle was well repaired, like nothing had happened, and returned to me in a very clean condition. I particularly appreciated being updated on progress by a text.

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 64 best companies in Vehicle Repair
  5. #29 of 56 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 1, Willmotts Business Centre, Station Road, WR10 2DB, Pershore, Worcestershire, United Kingdom

  • 01386 552 803

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
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Rated 5 out of 5 stars

Quick and great job

Quick and great job! I hope I won't need it again but if the fate ask it, I would use them again.

5 May 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Johny,

We're so glad we could help quickly! We appreciate your kind words and thank you for your positive feedback.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

I was kept in touch telling me how far…

I was kept in touch telling me how far they work getting on with my car. I was very pleased with the overall result.

8 May 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Mrs Hillyard,

We're happy to hear that you were kept informed about the progress on your car. Thank you for your positive feedback; we appreciate your review!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Efficient service

Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.

7 May 2026
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Reply from Fix Auto UK - Fix Auto Pershore

John,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with our efficient service and updates on your car repair.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Quality repair and a professional service

My vehicle was well repaired, like nothing had happened, and returned to me in a very clean condition.
I particularly appreciated being updated on progress by a text.

29 April 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Malvern Framers,

We're so glad to hear your vehicle was well repaired and returned to you in a clean condition. We appreciate you noting the text updates; keeping you informed is important to us. Thanks!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Great Service

I had to use Fix Auto after someone drove into the back of me on the motorway. Having never been in a road collision before, it was all very overwhelming however the team at Fix Auto provided a great service from start to finish, the staff are super helpful and friendly and my car looks shiny and new again! It’s actually close to a station, which is helpful if you need to leave your car however, as I was unable to drive, they collected and returned my car to me which made the whole process so much easier. I would definitely recommend the Pershore branch to anyone in need of their services.

24 April 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Fiona Harrison,

We're so glad to hear that our team provided a great service and made the process easier for you after the collision. It's great to know the staff were helpful and friendly, and that your car looks shiny and new again! We appreciate your recommendation of our branch.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Thanks for keeping me in touch with the…

Thanks for keeping me in touch with the progress of the repair to my car.

15 April 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Anne Hill,

We appreciate you taking the time to leave us a review. We are so glad to hear that you were kept informed about your car's repair progress.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Everything was simple from start,to…

Everything was simple from start,to finish. Everything was easy. The only thing that i noticed was a small scratch on the back of the car. But nothing that will effect anything.

31 March 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Helen Nuttall,

We're happy to hear that your experience was simple and easy. We appreciate you bringing the scratch to our attention and your feedback.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Fix Auto Pershore.

Fix Auto Pershore.
This company was efficient and helpful when dealing with my car after an accident.
They picked up my car and brought it back when work was completed, and kept me informed at all times.
Highly recommended.

17 March 2026
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Reply from Fix Auto UK - Fix Auto Pershore

linda jones,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with how efficiently we handled your car repairs following your accident and that you were well-informed throughout the process.

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Quality work, no fuss

Simple, straight forward, beautiful results.

5 March 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Emma T.,

We're happy to hear that you found our product simple and effective, leading to beautiful results. Thank you for your positive feedback!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Good location

Booked my car into this branch because, I didn't want a hire car & needed to be near public transport ( train station with good links opposite)
Was kept well informed before took car to this branch, and polite friendly reception staff who explained everything clearly when booked car in.
Workshop was tidy & clean, good toilet facilities & waiting area, which I was able to wait in before my train arrived so a thumbs-up from me.
Time it was in workshop able to watch progress of car on my location app, which was very reassuring.
Guaranteed that my car would be ready at the end of the week & it was.
Couple of phone calls to confirm this prior to my collection, accommodating regarding time I was able to pick the car up.
Asked to check car to make sure I was happy with the finished job, which I am because also washed and vacuumed it !
From a womans viewpoint felt the staff, facilities, position of work shop and completed job were excellent & would definitely recommend this branch.

20 February 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Sally Jarvis,

We're happy to hear that you had such a positive experience! It's great to know our location, facilities, and service met your needs, and that you were pleased with the work completed on your car. Thank you for recommending us!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

From the first time we contacted Fix…

From the first time we contacted Fix Auto to returning the car back the experience was first class. Every step of the way we had updates and it was a pleasure dealing this company. 5 ***** from me. Thank you 👏👏👏

7 January 2026
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Reply from Fix Auto UK - Fix Auto Pershore

Chesterfc1960,

We're happy to hear that your experience with us was first class, from start to finish. We appreciate your 5-star review and are so glad you enjoyed our service updates. Thank you!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

I can’t recommend this garage highly…

I can’t recommend this garage highly enough. From start to finish, the service was personal, honest, and genuinely caring. They took a very hands-on approach and kept me fully informed throughout the repair process, which made a stressful situation so much easier to deal with.
What really stood out to me was the time they took before the work was completed — even staying after their finishing time on a Friday to go through everything with me in detail and in person. Nothing felt rushed, and they were incredibly patient and transparent, explaining exactly what had been done and answering all of my questions.
It’s rare to find a garage that combines high-quality workmanship with such integrity and kindness. They helped me more than they probably realise, and I’m extremely grateful. I wouldn’t hesitate to recommend them to anyone.

22 December 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Ella,

Thank you for your glowing review.

We appreciate you taking the time to share your experience. We're happy to hear that our team provided personal, honest, and caring service. It's great to know that we made a stressful situation easier and that you valued our thorough explanations. We are grateful for your recommendation!

Angela Vahey, Fix Auto UK

Rated 5 out of 5 stars

Smooth process

23 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Thanks for the 5 star review, glad you had a smooth process

Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was made easy by great communication. Excellent workmanship car looks like it's just come out of the showroom.
Would definately recomend.

10 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Peter John,

We're happy to hear that the process was easy and our communication was great. It's wonderful to know you feel the workmanship is excellent. Thank you for your recommendation!

Fix Auto UK

Rated 5 out of 5 stars

Superb service

Superb! Took my car to Fix Auto Pershore on insurance company's recommendation after a badger punched a hole in the nearside bumper.
From the outset, staff on the telephone and in person were clear, professional and totally unpatronising.
Ordered parts straight away, found a courtesty car and called me in quicker than I expected, and the job was then completed in one day. Seamless and left me very impressed.

3 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

G Atkinson,

We're happy to hear about your superb experience! It's great to know our team provided clear, professional, and respectful service after the badger incident. We appreciate your feedback regarding the quick turnaround and seamless process.

Fix Auto UK

Rated 5 out of 5 stars

They kept me updated on each step on…

They kept me updated on each step on the work schedule and were all very friendly and helpful.
Great team :)

7 October 2025
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Reply from Fix Auto UK - Fix Auto Pershore

Nikki Dorrell,

We're happy to hear that you found our team friendly and helpful, and that you were updated on the work schedule. Thank you for your great feedback!

Fix Auto UK

Rated 5 out of 5 stars

Excellent service and repair

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arranged collection.
As expected they done a perfect repair, you can't tell that's anything has been repaired. I got regular updates every week letting me know the stages of repair and progress.
Totally excellent.

8 August 2025
Unprompted review
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Andy Smallman,

We're happy to hear that you were pleased with the repair work on your Vauxhall Vivaro. It's great to know that we met your expectations and that you received regular updates. Thank you for your positive feedback.

Fix Auto UK

Rated 1 out of 5 stars

Unable to respond to previous reply…

Unable to respond to previous reply from company, however would like to confirm that I was told by the receptionist that the part ordered was incorrect and had to be re ordered. I understand that extra parts needed to be ordered for repair however when I chased for an update on these parts I was told that it was incorrect and would need to be re ordered.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great communication right from the…

Great communication right from the start to finish !
Quick and good repairs

12 September 2025
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Reply from Fix Auto UK - Fix Auto Pershore

We're happy to hear that you had a great experience with our clear communication and efficient, quality repairs. Thank you for your positive feedback!

Fix Auto UK

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