Fix Auto UK - Fix Auto Redhill Reviews 208

TrustScore 5 out of 5

4.8

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this... See more

Rated 5 out of 5 stars

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... See more

Company replied

Rated 5 out of 5 stars

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, United Kingdom

  • 01737 769777

4.8

Excellent

TrustScore 5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, they do what they say they are going to do, when they say they are going to do it. And they keep you informed throughout. Highly recommended.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fix auto’s do a great job

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this smaller bump. I would not hesitate to recommend this company’s services

12 May 2026
Unprompted review
Rated 5 out of 5 stars

They came recommended and didnt…

They came recommended and didnt disappoint very friendly professional and the standard of work is excellent would recommend to anybody.

24 April 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Steve

We appreciate your recommendation and are so glad to hear that you had a friendly, professional experience with our team and that you are happy with our work!

Fix Auto Redhill

Rated 5 out of 5 stars

Work completed to a high standard

Work completed to a high standard, completed the work in the specified time frame as discussed. Friendly and helpful, kept me up to-date with the progress of the repair, would definitely recommend.

10 April 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Clare

Thank you for your lovely review!

Fix Auto Redhill

Rated 5 out of 5 stars

Repair after accident …

I used Fix Auto UK through my insurance after an accident and had a great experience. The team were welcoming, communication was excellent, and I was kept updated throughout. They worked around my schedule for collection, and the courtesy car made it easy for me to stay mobile for work. Very professional service — highly recommend.

1 October 2025
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello Noma,

Thank you for sharing your experience. We're happy to hear that our team made the process smooth for you. Thank you for recommending us!

Fix Auto Redhill

Rated 5 out of 5 stars

Work carried out to a high standard

Work carried out to a high standard. Good communication from start to finish. They were able to accommodate when we were able to take the car in to fit around our work commitments.
Would recommend.

12 February 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello Carolanne

Thank you for your recommendation, we are so happy to hear you are happy with our service

Many thanks

Fix Auto Redhill

Rated 5 out of 5 stars

Straightforward and simple

Collected my car (when they said they would) and returned it in due course fully repaired.

25 February 2026
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello John,

Thank you for you lovely review, the whole team works hard on making sure we get to customers when we say so you don't have to wait in all day for a collection as we know how annoying that can be! We are glad you are happy with the repairs and will share it with the team.

Thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Thank you to all at Fix Auto Redhill

Thank you to all at Fix Auto Redhill. I am pleased with your service and care. It was worth the wait.

23 February 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello Mohamed,

Thank you so much for your lovely words, we are so glad you are happy with you repairs and will pass it on to the rest of the team

Fix Auto Redhill

Rated 5 out of 5 stars

Damage to car door

Popped in regarding damage to my car door. I received very helpful service and would recommend them.

9 February 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello Pauline,

We're so happy to hear that you received helpful service regarding the damage to your car door. We appreciate your recommendation and thank you for your feedback.

Fix Auto Redhill

Rated 4 out of 5 stars

Good communication

Good communication. Swift responses using phone calls and WhatsApp. Work completed when they said with car picked up and delivered back to my home.

21 January 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Lucy,

Thank you for your feedback it is much appreciated!

Fix Auto Redhill

Rated 5 out of 5 stars

Fix-Auto Redhill "masterclass workmanship"…

The staff at Fix-Auto Redhill were very amazing and accommodating especially since at drop off and pickup I was with my toddler Thank you so much for the excellent workmanship,be it calling and emailing to arrange and give updates,flawless. My car was sorted in no time at all,courtesy car was ready and waiting,Thank you very much I will most definitely recommend you to everyone.

6 February 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your lovely words,

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our team. Thank you!

Fix Auto Redhill

Rated 5 out of 5 stars

Great job!!!

Got my very contorted car back from Fix Auto Redhill sooner than I thought, and was amazed at the great results. Not only this but they taped up the rubber door seals (which had come off) back up which I didn't ask them to do.

2 February 2026
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello Oli,

Thank you for your review

It was lovely to see how pleased you were with your vehicle on handover, we are so glad you are happy with the results. If there is anything else you need, you know where we are!

Fix Auto Redhill

Rated 5 out of 5 stars

Can’t recommend more!

Auto Fix Redhill did a stunning job on fixing my car following an accident. I was contacted the day after submitting the claim to the insurance company, and the car was collected with a courtesy car delivered the next day. Great communication and updates on when the repairs would be finished while they had the car. The staff are kind and helpful, who were happy to answer all questions and walk through the repairs. The car came back clean both inside and outside, would highly recommend!

23 October 2025
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

What a lovely way to end the week! 🌟 Thank you so much for your kind words — we’re thrilled to hear you had such a smooth experience with us. Our team always strives to make the repair process as easy and stress-free as possible, and it’s great to know we delivered. Enjoy your freshly repaired car and have a wonderful weekend! 🚗✨ Fix Auto Redhill

Rated 5 out of 5 stars

Excellent service and communications

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as good as new. Wonderful that it was also cleaned and driven back to me! It made the whole process so much easier.
Highly recommend.

19 September 2025
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Charlie,

Thank you so much for sharing your kind words. We are glad to hear about your customer service experience and that the repairs met your expectations. Thank you for recommending us!

Fix Auto Redhill

Rated 5 out of 5 stars

I have to thank all members of Fix Auto…

I have to thank all members of Fix Auto Redhill for their professional service from the moment the car was taken for repair to the moment it was returned. Respect👍
M Moursy

16 September 2025
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Mohamed,

We appreciate you taking the time to share your positive experience. We are happy to hear that you were pleased with our team's professional service from start to finish.

Fix Auto Redhill

Rated 5 out of 5 stars

I took my car for repair following…

I took my car for repair following relatively minor damage. The repair was completed within the stated time frame. I was updated on the progress of the repair and I was extremely satisfied with the work and the car returned to me gleaming. The staff were friendly and courteous and very helpful.

1 September 2025
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Anne,

We really appreciate your positive feedback, and so happy to hear that you were satisfied with the repair, the updates, and our team's helpfulness. Thank you for taking the time to share your experience.

Fix Auto Redhill

Rated 5 out of 5 stars

Fast, pleasant service.

Kevin Webb inspected the damage to my car that had occurred in a car park. He confirmed that it was not serious and he could deal with the scratches there and then. He did so very quickly. I was very happy with the excellent service.

1 September 2025
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hi Gillian,

We're so happy to hear that the damage assessment and repair service met your needs! It's great to know that the quick and efficient service resolved the issue to your satisfaction. Thank you for your positive feedback.

Fix Auto Redhill

Rated 5 out of 5 stars

Outstanding from Start to Finish!

I recently had my wife’s car repaired at Fix Auto Redhill (17 Holmethorpe Avenue, Redhill), and I couldn’t be happier with the entire experience. From the moment they picked up the vehicle to the day they delivered it back, everything was handled with the utmost professionalism.

Pickup & Delivery
They arranged seamless collection and return, even providing a courtesy car — in our case, a clean and efficient one — which made life so much easier during the repair period .

Communication
What stood out was how well they kept me in the loop. Real people answered our calls — none of that impersonal chatbot nonsense. We received updates by phone, WhatsApp, and email, making every step crystal clear .

Quality of Work
The repair itself was exceptional. The car was returned gleaming — immaculate inside and out — with every scratch, dent, and ding expertly fixed. You wouldn’t know anything had ever been wrong with it .

Overall Service & Staff
The team was incredibly polite, professional, and helpful every step of the way. From reception to the workshop staff, everyone went above and beyond to make sure the process was smooth and stress-free

12 August 2025
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your kind words!

We're so happy to hear that you were pleased with the repair experience for your wife's car. We appreciate your positive feedback regarding our pickup and delivery service, communication, and the quality of our work. It's great to know our team's professionalism and helpfulness made the process smooth for you.

Fix Auto Redhill

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look