Fix Auto UK - Fix Auto Redhill Reviews 

215
•
TrustScore 5 out of 5

4.9

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB

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Rated 5 out of 5 stars

Had a nasty surface scratch along the offside front door of my Kia Rio. Called in at Fix Auto body repairs in Holmethorpe Estate, Redhill. Within 15 minutes Kevin removed all sign of the damage and th... See more

Company replied

Rated 5 out of 5 stars

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... See more

Company replied

Rated 5 out of 5 stars

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Redhill

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, United Kingdom

  • 01737 769777

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

5,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic work and service

Just picked up my car after minor repairs carried out by fix auto Redhill. The work is impeccable, the handling of the booking was excellent and they gave me an electric courtesy car which was clean and economical. Highly recommend using them.

20 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your fantastic review, we're delighted to hear that you were happy with the repairs and our service. It’s great to know that the booking process was smooth and that you enjoyed the electric courtesy car.

We truly appreciate your recommendation and your kind words about our team’s workmanship. If you ever need anything in the future, don’t hesitate to get in touch.

Safe travels, and thanks again for choosing Fix Auto Redhill!

Rated 5 out of 5 stars

Good communication and amazing workmanship

My insurance company used Auto Fix to mend my car after it had been hit.
Autofix Redhill were amazing came and collected my car within a day leaving me with a curtesy car. Communication was very good and answered all my queries.
Within 2 weeks my car was delivered back to me. The work was done to a very high standard. The car had been cleaned inside and out and was gleaming.
Would definately use again and would recommend this company to friends and family.

22 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for sharing your experience with us! We're thrilled to hear that you were happy with the service, from the quick collection to the high-quality repairs and the extra attention to detail. It’s fantastic to know that our communication and care made a difference during the process. Your recommendation means a lot to us, and we would love to help you or your friends and family anytime in the future. Fix Auto Redhill

Rated 5 out of 5 stars

Excellent service and a very…

Excellent service and a very professional job carried out

31 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your feedback! It’s wonderful to hear that you were happy with our service and the quality of our work. Your support means a lot, and we look forward to assisting you again in the future :)

Rated 5 out of 5 stars

Best repair to my car by professionals from start to finish

I damaged the left rear passenger door of my Toyota chr and Kevin was so helpful suggesting different options and prices. After 5 days with Fix auto I picked up my car and it looked like new! I was so happy with the professionalism of Kevin and both the lovely girls on reception, who were professional, friendly and followed up all my queries. Would recommend them unconditionally.

13 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your kind words! It’s great to hear that Kevin and our reception team were able to help and make the process easy for you. We’re thrilled that you’re happy with the results. Your recommendation means a lot to us, and we’re always here if you need anything in the future. Thanks again! Fix Auto Redhill

Rated 1 out of 5 stars

They were on insurance side and didn’t…

They were on insurance side and didn’t fix 1/2 of the damages claiming them non accident related

20 January 2025
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for sharing your feedback. We apologise if you felt that we did not initially meet your expectations. Our goal is always to provide thorough and fair assessments while adhering to insurance guidelines.
Please know that we work closely with insurance companies to ensure that claims are processed accurately, but we also advocate for our customers when there is a discrepancy.
We are glad you came back in, and we have addressed the items covered under your claim. If you have any further concerns or questions, please do not hesitate to reach out. Your satisfaction is important to us, and we are here to help ensure everything is resolved to your satisfaction.
Thank you for allowing us the opportunity to assist you further. Fix Auto Redhill

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you! We’re glad you’re happy with the work on your car. Let us know if you ever need anything else. Safe travels! 🚗 Fix Auto Redhill

Rated 5 out of 5 stars

What a great company

What a great company. There aren't many left ! Easy and very pleasant to speak to. Deal with problems quickly and efficiently with no fuss.
I was a bit apprehensive that they were chosen by my insurer, but I couldn't be more impressed with their service

23 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your kind words! We’re so glad to hear that we were able to make the process smooth and hassle-free for you. It’s great to know we exceeded your expectations, and we truly appreciate your trust. If there’s anything else we can do, don’t hesitate to reach out! Fix Auto Redhill

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would be a fairly cheap repair. The man set about re-clipping my bumper back and then got a polisher out and polished the scuffs etc. The result was quite amazing. Yes, as he said, to do the proper repair it would need a new wing panel, but as a stopgap it’s good - and he charged me nothing for his trouble! Definitely recommend Fix Auto

18 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your kind words! We’re so glad we could help and provide a quick solution. Your recommendation means a lot to us! Fix Auto Redhill

Rated 5 out of 5 stars

Excellent communications and handling…

Excellent communications and handling of repair. From front office staff (Millie and Kia) to the repair consultant Kevin. Repair was handled quickly and to a high level of which the technicians are to be commended. Highly recommend should anybody require this type of work.

6 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your wonderful feedback! We’re glad Millie, Kia, Kevin, and our technicians provided excellent service. Your recommendation means a lot, and we’re here for you anytime you need us! Fix Auto Redhill

Rated 5 out of 5 stars

Had my Fiesta repaired at Fix Auto…

Had my Fiesta repaired at Fix Auto Redhill. The office staff especially Kia was very helpful. My car came back cleaned and you wouldn’t have thought my car had been in an accident. Really impressed with the whole of Fix Auto Redhill and would highly recommend

11 December 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your kind words! We’re delighted you’re happy with the repairs and service, and Kia will be thrilled to hear your praise. Your recommendation means a lot—drive safe! Fix Auto Redhill

Rated 5 out of 5 stars

Excellent Service and very high standards

I cannot fault these guys and would like to thank them so much for the amazing service. I dealt with Kia to book the car in and between her and Millie, they stayed in touch and kept me informed. Kevin called me to explain what would be happening with my car and kept me updated. Dee delivered the courtesy car with a smile and Michael picked it up when delivering my car back and they were both absolutely lovely. My car has been repaired to a very high standard. Hopefully I won’t need a Panelbeaters again, but if I do, I would only use this company. Highly Recommend. Special thanks to Kia for her kindness and excellent standard of service !

8 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team. Kia, Millie, Kevin, Dee, and Michael all strive to make the process as smooth and comfortable as possible, and it’s great to know their efforts made a difference for you. We’re especially pleased to hear you’re happy with the quality of the repair work on your car. If you ever need us again, we’ll be here and ready to help. Thanks again for the recommendation, and we’ll be sure to pass along your kind words to Kia and the rest of the team! Fix Auto Redhill

Rated 5 out of 5 stars

First class service

First class service. Reception team extremely helpful and friendly and kept me updated all the way through the repair.

1 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your fantastic feedback! We’re thrilled our reception team made you feel welcome and kept you informed throughout your repair. Your words mean a lot, and we’ll be sure to share them with the team. If you ever need anything else, we’re here to help. Thanks again for choosing us! Fix Auto Redhill

Rated 5 out of 5 stars

First-class!

Not only a beautiful repair job for our BMW - but also kept us informed on timings and progress throughout. And pulled out all the stops when returning the car to us, so that we could have it back really early on a Monday morning, for us to use for our driving holiday. Can't speak highly enough of their first-class back-office support, and their close liaison with the friendly and helpful guy who delivered the car back to us.

21 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the repair job on your BMW and that our team could meet your needs for an early Monday morning return. Keeping you informed throughout the process and working around your schedule is something we always strive for, so it's fantastic to know we could make your driving holiday a little smoother! Your kind words about our reception and delivery team mean a lot to us. We truly appreciate your feedback and look forward to helping you again in the future! Fix Auto Redhill

Rated 5 out of 5 stars

Fantastic service

Fantastic service, always with a smile. Nothing was too much trouble and workmanship was excellent. Wouldn’t hesitate to use them again.

2 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thanks for your lovely review - Fix Auto Redhill

Rated 5 out of 5 stars

Fantastic customer service

I visited Fix Auto today and met with Kevin for a quotation to sort some scratches and scuffs caused by another vehicle hitting the bumper. Kevin helped to resolve the scratches for me on the spot. I left a very happy customer! I would highly recommend the service to my friends and family.

18 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for taking the time to leave such a fantastic review! We’re thrilled to hear that Kevin was able to assist you right away. Many thanks from us all at Fix Auto Redhill.

Rated 5 out of 5 stars

Helpful and professional service

Despite experiencing a delay to parts being delivered, the team was great at communicating with me and endeavouring to help get my very damaged car repaired before its MOT expired. I did have to reach out for an update once the car was with them, but other than that I can’t fault the service and my car looks as good as new. Special mention to Kia and Minnie who were consistently polite and helpful the many times I called

6 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your lovely review I will share it with Kia, Millie and the rest of the team. Many thanks Fix Auto Redhill

Rated 5 out of 5 stars

Both the customer service and quality…

Both the customer service and quality of the repairs were superb. I cannot recommend FixAuto Redhill more highly. If you find yourself in the situation where you need urgent repairs to your car bodywork, do not hesitate to check out Fix Auto in Redhill

Andy and his team worked tirelessly to update me and reassure me on the progress of the work taking place. And when the work was done, my car was back looking its very best.

2 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your positive review! We’re delighted to know that your car repair experience was a good one. Thanks again for choosing us for your car repair needs. We look forward to serving you in the future! Fix Auto Redhill

Rated 5 out of 5 stars

Top work Millie at Redhill!

Millie at Redhill organised the repair of my BMW. The communication and ability to work around my logistics was extremely helpful and considerate. Much appreciated and simply outstanding service. Thank you!

29 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience. We'll be sure to pass your kind words on to Millie, as she will be delighted to hear that her efforts made such a great impression. Fix Auto Redhill

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