Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Location
Switch locationAisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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See what reviewers are saying
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
They were great communicators. There was a bit of bodywork that needed a separate repair, and they quickly supplied a very reasonable quote for this. They kept me updated as to progress during the tim... See more
Company replied
I am delighted with the service Fix Auto have provided. All the team members I have dealt with have been very professional, in particular Lorna the customer service manager who’s communication was s... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Weston-super-Mare
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
- 01934 410110
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My wife's car got fixed while we were out of the country!
Considering my wife and I were out of the country while the repairs were being carried out to her car, the repairs process went very smoothly. This was due to the excellent communication by both telephone and email while we were out of the country. The repair was completed to our satisfaction and the car was spotless for my wife's return.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great service with collection and drop…
Great service with collection and drop off.
Excellent communication and the bumper looks as good as new.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Brilliant job by Fix Auto
Brilliant job by Fix Auto. Collected my car and did a excellent repair on my bumper and wing returned the car to me in sparkling condition. Thanks to Dee for sending through the paperwork so quickly. HIGHLY RECOMMENDED

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very good company
On the last occasion I used Fix Auto, the service on both dropping off and picking up my vehicle was excellent, the staff went out of their way to assist me.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Good experience at Fix Auto
Good experience at Fix Auto. They did a great job repairing the bumper and a wing on my Audi TT.
A special thanks to Dee Lorna. She was very helpful and professional. She handled all the documents perfectly. Highly recommend

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
First impressions
My first impression was the pleasant efficiency of the staff in reception followed by the attention to detail and pleasant manner of the damage assessor. Then the explanation of what would happen next. The thing I really have been impressed by is the pickup and return service of the vehicle, which I found to be a great relief.
.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent communication throughout and…
Excellent communication throughout and a quality repair. I’d be very happy to recommend. Andy managed the pick up and delivery process very smoothly and provided updates throughout

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Good but took a lot longer than expected...
Some initial issues with the assessment and decisions taken to outsource the work meant my car was out of action for probably a month longer than needed. Initially, I did struggle to get updates as to progress which was frustrating. However in the end the quality of the repair looks great and they are a professional outfit and do believe customer service is important as Karl took time out to ensure I was appraised of the status once the work actually commenced.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
First class service
Good communication. Pick up on time. Repairs spot on. Overall service excellent

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Communication.
Great communication with garage and Andy kept me up to date with the repair right the way through.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent service from Fix Auto and…
Excellent service from Fix Auto and very polite staff, in particular , Dee

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Really helpful and efficient
Really helpful and efficient, cleaned my car as well after!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent service
Excellent service, very friendly. Was surprised at how good the car looked all over, only expected them to see to the repairs. Would highly recommend

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Lorna and Dee were excellent in…
Lorna and Dee were excellent in informing me of the progress of my repair. They were professional and friendly on pick up. I works highly recommend Fix Auto!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Fantastic service from all involved
Fantastic service from all involved.
Dee my initial contact was very helpful with quotes and bookings
Lorna was very welcoming on arrival
Josh and Richard’s work on my Range Rover Evoque was outstanding.
Well done all

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great service
Great service, always kept me informed of progress and handed the car back with a valet.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Exemplary work
I do not generally do reviews. However, this is the 3rd time that I have had repairs done to my vehicles in the last 5 years by Fix Auto in W-S-M and on each occasion the work has been exemplary. Consequently, I feel this review has been well earned.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I'm very pleased with the work done on…
I'm very pleased with the work done on my BMW repairs.
Excellent progress reports and updates on progress.
Dee was exceptionally helpful in responding to my enquires.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Kept me well-informed throughout
Kept me well-informed throughout, overestimated time it would take to complete work and return vehicle to me. Very helpful people on the phone and in person.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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