Fix Auto UK - Fix Auto Weston-super-Mare Reviews 

1,036
TrustScore 5 out of 5

4.9

Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB


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Rated 5 out of 5 stars

Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more

Rated 5 out of 5 stars

Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more

Rated 5 out of 5 stars

They were great communicators. There was a bit of bodywork that needed a separate repair, and they quickly supplied a very reasonable quote for this. They kept me updated as to progress during the tim... See more

Company replied

Rated 5 out of 5 stars

I am delighted with the service Fix Auto have provided. All the team members I have dealt with have been very professional, in particular Lorna the customer service manager who’s communication was s... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Weston-super-Mare

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom

  • 01934 410110

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,036)

5,601 reviews in the last 12 months

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Rated 5 out of 5 stars

The repairs look very good

The repairs look very good. Like it’s brand new! 👍

28 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that the repairs meet your expectations. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Really impressed with this company's…

Really impressed with this company's service from start to finish. Special mention to Dee and Lorna who kept me informed from start to finish. Would highly recommend

27 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that you were impressed with our service and that our communication was helpful.

Rated 5 out of 5 stars

The Best

Of all the companies that have worked on my car on an insurance claim in the last 20 years Fix Auto Weston Super Mare is the best for the following reasons;
1 They called promptly to arrange pick up and did exactly what they said they would do
2 They called up and asked about another scrape on my car and offered to fix it at a good price.
3 They told me how the work was progressing.
4 They returned it at the time and place requested
5 The car is immaculate- fabulous repair but they also tightened up the brakes without charging me.
Thank you FIX IT you really did a good job

23 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had such a positive experience with our services. It's great to know that we exceeded your expectations with our prompt communication, attention to detail and quality of repair. Thank you for trusting us with your car and for your kind words!

Rated 4 out of 5 stars

They sorted out our problem after we…

They sorted out our problem after we returned it. Staff very friendly and polite.
So happy now all done and my car fixed again. Thank you

22 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so glad to hear that we could resolve the issue for you! It's great knowing that you're happy with your car repair, and we appreciate your kind words about our staff.

Rated 5 out of 5 stars

the two girls DEEand Lorna kept me…

the two girls DEEand Lorna kept me informed all the way through the repair first rate job the work on the car was fault less john

20 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you were kept informed and that you were pleased with the repair work on your car. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. I was surprised how perfect my car looked. Dee and Lorna were extremely helpful and professional, keeping me up to date with progress.

17 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're so glad to hear that you received excellent service and your car's appearance exceeded your expectations. We appreciate your acknowledgment of our team's helpfulness! Thank you!

Rated 5 out of 5 stars

Friendly, exceptional service

Friendly, efficient and professional. Fix auto did what was asked and agreed. Dee and Lorna both were kind and helped with my hearing issues, and I felt like I was respected as a customer.repairs were excellent.

17 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that our team was helpful and efficient. We're glad you were pleased with our work. Thank you Ms Bell!

Rated 5 out of 5 stars

Quality of Staff at Fix Auto

I found the reception staff of Dee and Lorna to be very knowledgeable and polite. Rich, who did the estimate, was extremely professional in his work. The company was a pleasure to deal with.

17 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you found our staff knowledgeable and polite and that you had a pleasure dealing with our company. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Very good service from Dee at reception…

Very good service from Dee at reception and Richard for his quote and help in keeping the price affordable.

17 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you received very good service and that the pricing met your needs. We appreciate you sharing your positive experience! Thank you.

Rated 5 out of 5 stars

great service

great service, thanks to Dee and Lorna for being so attentive!

16 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our attentive service. Thank you!

Rated 5 out of 5 stars

The staff at Fix Auto could not of been…

The staff at Fix Auto could not of been more helpful. They communicated at every step, and their work is fantastic. Thank you. Thank you also to Dee, and Lorna for being so helpful.

16 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that our staff were helpful and communicated effectively throughout the process. We're glad you were pleased with our work.

Rated 5 out of 5 stars

Superb

Superb! I collected my fixed car on 14th April 2026. I couldn’t be happier with the entire service provided. Dee and Lorna on reception were really helpful. From the minute I dropped my car off all was well. It was assessed thoroughly and promptly. I was provided with a courtesy car and although the work took a bit longer than I anticipated, I was kept well informed. The standard of work completed on my car was an exceptional standard.
Thank you.

14 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with the service, the courtesy car, and how the repairs were handled. It's great to know our team kept you informed and that you were delighted with your car's condition. Thank you!

Rated 5 out of 5 stars

Thanks to Fix Auto

Thanks to Fix Auto — I’m so pleased with the repair carried out on my car.
Thank you for the excellent communication and regular updates throughout.
A special thank you to the friendly staff, especially Dee, who dealt with me most of the time.
Five-star service from everyone. Dawn xx Toyota aygo

30 January 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience! We're so glad to hear you were pleased with the repair work on your car and our communication. We'll be sure to pass on your thanks to our staff.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish, great communication from Dee and Lorna, both really helpful.

10 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you taking the time to leave us a review! We're happy to hear that you had such a positive experience and that our team was helpful. Thank you!

Rated 5 out of 5 stars

Reception very friendly and pleasant

Reception very friendly and pleasant

10 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate your positive feedback regarding our reception team's friendly and pleasant service! Thank you for your review.

Rated 5 out of 5 stars

1st class service received from Fix Auto

NFU approved the repair almost immediately. The service I received from Fix Auto were 1st class
The reception staff Dee and Lorna were very professional,friendly and helpful
They kept me informed every step of the way regarding the repair on my vehicle.
Up on collecting my car after the repairs were done.
I was very pleased with everything , the car was immaculate inside and out .
Would definitely recommend Fix Auto WSM

10 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the service and how the repairs were handled. It's great to know our team kept you informed and that you were delighted with your car's condition. Thank you for recommending us!

Rated 5 out of 5 stars

Great bodywork repair

Great bodywork repair, very helpful staff, swift repairs.
Lorna and Dee couldn't have done anymore for me!

8 April 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We're happy to hear that you had a positive experience with our work and helpful staff. We appreciate your kind words and are glad we could assist you!

Rated 5 out of 5 stars

Reply

Ok x having left a not so good review x I would like to amend this and catch up saying fix auto dealt with my issues and have given a satisfactory answer ,I would definitely recommend them to anyone x

8 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Thank you for your feedback.

We’re very pleased to hear that you were happy with the service you received over the phone and with the quality of the repairs.

Regarding the door plastic not being fitted correctly, we apologise that this has not yet been replaced as originally promised. This is not the level of service we aim to provide. As discussed, we will complete this tomorrow for you.

Thank you for your understanding and glad to hear you would recommend us!

Rated 5 out of 5 stars

Great staff,very helpful ,excellent…

Great staff,very helpful ,excellent service,very satisfied with repair

30 March 2026
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare

We are very happy to hear you were satisfied with our helpful staff and excellent service. Thank you for taking the time to leave a review!

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