Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Location
Switch locationAisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
They were great communicators. There was a bit of bodywork that needed a separate repair, and they quickly supplied a very reasonable quote for this. They kept me updated as to progress during the tim... See more
Company replied
I am delighted with the service Fix Auto have provided. All the team members I have dealt with have been very professional, in particular Lorna the customer service manager who’s communication was s... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Weston-super-Mare
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
- 01934 410110
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare
we were kept fully informed at all times

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Really impressed with this company's…
Really impressed with this company's service from start to finish. Special mention to Dee and Lorna who kept me informed from start to finish. Would highly recommend

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The Best
Of all the companies that have worked on my car on an insurance claim in the last 20 years Fix Auto Weston Super Mare is the best for the following reasons;
1 They called promptly to arrange pick up and did exactly what they said they would do
2 They called up and asked about another scrape on my car and offered to fix it at a good price.
3 They told me how the work was progressing.
4 They returned it at the time and place requested
5 The car is immaculate- fabulous repair but they also tightened up the brakes without charging me.
Thank you FIX IT you really did a good job

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
They sorted out our problem after we…
They sorted out our problem after we returned it. Staff very friendly and polite.
So happy now all done and my car fixed again. Thank you

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
the two girls DEEand Lorna kept me…
the two girls DEEand Lorna kept me informed all the way through the repair first rate job the work on the car was fault less john

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent service
Excellent service. I was surprised how perfect my car looked. Dee and Lorna were extremely helpful and professional, keeping me up to date with progress.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Friendly, exceptional service
Friendly, efficient and professional. Fix auto did what was asked and agreed. Dee and Lorna both were kind and helped with my hearing issues, and I felt like I was respected as a customer.repairs were excellent.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Quality of Staff at Fix Auto
I found the reception staff of Dee and Lorna to be very knowledgeable and polite. Rich, who did the estimate, was extremely professional in his work. The company was a pleasure to deal with.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very good service from Dee at reception…
Very good service from Dee at reception and Richard for his quote and help in keeping the price affordable.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The staff at Fix Auto could not of been…
The staff at Fix Auto could not of been more helpful. They communicated at every step, and their work is fantastic. Thank you. Thank you also to Dee, and Lorna for being so helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Superb
Superb! I collected my fixed car on 14th April 2026. I couldn’t be happier with the entire service provided. Dee and Lorna on reception were really helpful. From the minute I dropped my car off all was well. It was assessed thoroughly and promptly. I was provided with a courtesy car and although the work took a bit longer than I anticipated, I was kept well informed. The standard of work completed on my car was an exceptional standard.
Thank you.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Thanks to Fix Auto
Thanks to Fix Auto — I’m so pleased with the repair carried out on my car.
Thank you for the excellent communication and regular updates throughout.
A special thank you to the friendly staff, especially Dee, who dealt with me most of the time.
Five-star service from everyone. Dawn xx Toyota aygo

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent experience from start to…
Excellent experience from start to finish, great communication from Dee and Lorna, both really helpful.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
1st class service received from Fix Auto
NFU approved the repair almost immediately. The service I received from Fix Auto were 1st class
The reception staff Dee and Lorna were very professional,friendly and helpful
They kept me informed every step of the way regarding the repair on my vehicle.
Up on collecting my car after the repairs were done.
I was very pleased with everything , the car was immaculate inside and out .
Would definitely recommend Fix Auto WSM

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great bodywork repair
Great bodywork repair, very helpful staff, swift repairs.
Lorna and Dee couldn't have done anymore for me!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Reply
Ok x having left a not so good review x I would like to amend this and catch up saying fix auto dealt with my issues and have given a satisfactory answer ,I would definitely recommend them to anyone x

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Great staff,very helpful ,excellent…
Great staff,very helpful ,excellent service,very satisfied with repair

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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