Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... See more
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... See more
Company details
- #22 of 37 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Wrexham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and freindly service
Very professional and freindly service. From begining to end.
I was very nervous initially but was so impressed with communication, very professional, polite and reasurring.
Nothing was too much trouble. Car returned in immaculate condition. Damage from accident was not visible.
Really could not recommend more highly

Reply from Fix Auto UK - Fix Auto Wrexham
Good service throughout
From my first interaction with Fix Auto, getting a quote, arranging dates and times, to picking up my car before the proposed date of completion, I was kept informed of the progress and was happy with the completed job.

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent service from Fix Auto Wrexham…
Excellent service from Fix Auto Wrexham from car collection to delivery. The work completed met my expectations and the communication was superb throughout.
I would recommend them!

Reply from Fix Auto UK - Fix Auto Wrexham
From bash to brilliant !
The whole experience from having my car assessed on the driveway, collected and a courtesy car delivered to the safe return of my repaired vehicle was smooth and stress free .
All the employees with whom I had contact be it on the phone or in person were exemplary in their level of courtesy and professionalism .
Well done !

Reply from Fix Auto UK - Fix Auto Wrexham
The company are very friendly
The company are very friendly. Keep you updated all the time. Help with any questions that you want to answers for. I had a higher car. The car was lovely was dropped off at my house and my car was picked up and brought back when the work had been done to the time and day that was best for

Reply from Fix Auto UK - Fix Auto Wrexham
I couldn’t be happier!
I couldn’t be happier with my service from Fix Auto! The communication from them was spot on. They kept me informed through every step. My car looks brand new and even came back to me fully cleaned! The repair took about 48 hours all in all and they did a beautiful job. I’d also like to say that Natasha made my day every single time I spoke with her, she’s an asset to the company!!

Reply from Fix Auto UK - Fix Auto Wrexham
Outstanding experience with Fix Auto…
Outstanding experience with Fix Auto Wrexham.
The journey from start to finish and everything inbetween was seamless.
Shout out to Natasha, always so warm, friendly, understanding and so down to earth on the calls.
Cars collected and returned with ease to and from home address. The guys were also friendly.
Car repair excellent!
Thank you l, highly recommended.

Reply from Fix Auto UK - Fix Auto Wrexham
i was kept up to date daily on the…
i was kept up to date daily on the progress of the repair to my vehicle,on return of my vehicle i was pleased with the repair

Reply from Fix Auto UK - Fix Auto Wrexham
The length of time to carry out repair…
The length of time to carry out repair not acceptable for a work vehicle.
Not all repairs completed.
Lack of communication.

Reply from Fix Auto UK - Fix Auto Wrexham
In short these people say what they do
In short these people say what they do. After experiencing the exceo service I received yesterday, I would say that I recommend everyone to go for their service. They under pro.ise and over deliver. My car had a dent. They collected my car and gave me a courtesy car. The body works was meant to take 8-10 days, it took 2 days. The work is perfect with perfect paint match. I am sincerely impressed

Reply from Fix Auto UK - Fix Auto Wrexham
Used my car for 200 miles! Damaged front bumper, paid extra ontop of insurance, poor repair on the rear. Shocking customer service
Drove my car 200 miles!! Insurance paid them and they phoned asking for another £300 off me!! Job was shocking with over spray and you can see primer in the door!! Doors like a hand saw teeth! Drove my car back and smashed the front bumper on something hard and damaged it!! I called was polite and the woman in wrexham has horrid!! Told me she didn't want to hear of it again and that im a lier and that its my opinion that its old damage!! I know my car!!
Reply to there reply.
No some old person turned up on the day saying come to take your car away! I said what? Where's the recovery lorry? Looked at me stupid and said this is how we are told to do it! No prior contact! Shoddy service. Second not just over spray you can see primer patches in the door! Not over spray! Poor masking! And this was ment to be qc'd?! I agreed to pay extra against my will because you threatened me you would not paint all the bumper and paint only half and lacquer over all the crap and it would look realy bad your words I have this in email! And your driver smashed my car over a speed hump or curb on the way there or back! Then I received a call tell my basically its my word against yours with the worst attitude I'd have had! So im left with 200 extra miles, smashed front bumper, primer in the back door and abuse from the female manager! I refused no help what so ever at this point you are trying to cover your own behinds! Shocking! ****AVOID AT ALL COST***

Reply from Fix Auto UK - Fix Auto Wrexham
Fix Auto delivered an exceptional…
Fix Auto delivered an exceptional service throughout the entire repair process. They collected my damaged vehicle, provided a courtesy car at my home, and kept me fully informed of the significant repairs being undertaken. When my car was returned, it looked brand new — the quality of workmanship was outstanding. Every member of the team I dealt with was friendly, professional, and supportive. They transformed what could have been a very stressful experience into a smooth and reassuring one. I would not hesitate to recommend Fix Auto to anyone in need of repair services.

Reply from Fix Auto UK - Fix Auto Wrexham
Fast efficient and friendly service
Fast efficient and friendly service, my car was delivered back to me fully repaired and valeted sooner than I expected,the staff were friendly and helpful,

Reply from Fix Auto UK - Fix Auto Wrexham
Hi...what made them great and that's…
Hi...what made them great and that's everyone working there seem to be very professional and very friendly...after having my car accident I was extremely stressed at the thought of not having transport..but after speaking with Natasha she put me at so much ease and everything else that followed was a pleasure.....so yes they deserve 5stars....Ian chesworth

Reply from Fix Auto UK - Fix Auto Wrexham
They were excellent
They were prompt , kind and courteous. The workmanship excellent.

Reply from Fix Auto UK - Fix Auto Wrexham
Superb Customer Service …
We had an ongoing problem after the initial repair that needed further investigation and Llinos and her team were absolutely brilliant and attentive to the situation in the fact that they listened to all our concerns and did further research themselves to try and eliminate the problem. It took to three attempts to resolve it but they sorted us with courtesy cars at no cost or if they had to take our own vehicle they ensured that the petrol tank was topped up again on return and insisted that if we should experience any further problems to get in touch straight away with no problem

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent service from all…
Excellent service from all departments.Keep me well informed on progress of my vehicle. Done excellent job. If I lived nearer I would always use them.

Reply from Fix Auto UK - Fix Auto Wrexham
Absolutely brilliant service and lovely…
Absolutely brilliant service and lovely staff, really pleased and would highly recommend.

Reply from Fix Auto UK - Fix Auto Wrexham
Friendly and efficient.
Very friendly staff, good level of information throughout the process, everything done in a timely manner. Very good experience all round.

Reply from Fix Auto UK - Fix Auto Wrexham

Reply from Fix Auto UK - Fix Auto Wrexham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.