Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. #18 of 35 best companies in Vehicle repair shop
  2. #10 of 16 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #30 of 60 best companies in Vehicle Repair
  5. #26 of 55 best companies in Car service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.7

All reviews

(320)

5,793 reviews in the last 12 months

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Rated 3 out of 5 stars

Great repair but expect to wait and then jump to their tune when they finally finish the work!

I would like to support other reviews by starting with the quality of the repair to the bodywork of my mini, which, from what I can see so far is excellent. Unfortunately I also have to support the reviews that mention how long they take to complete work once an insurance company have authorised them. In my case I was told as the car was drivable, it was not a priority and they were very busy. The car was booked in three weeks after the accident. They then rearranged it and as I was going on holiday for 10 days, it was booked in for 7 weeks after the initial claim. It took them a further 18 days to repair and return the car. My biggest gripe is I was told via text my car had been repaired later Thursday afternoon, just before 5pm and it was to be washed and returned the next day and it was after 3pm when the car was returned the next day. I had a hire car with Enterprise and as Fix Auto recorded the repair as complete on the Thursday, Enterprise insisted the hire car was returned to them on the Friday. I was in work away from Wrexham and this led to me having to rearrange work and other arrangements. I feel this was unnecessary and not to the terms of my replacement car being issued under the insurance. So all in all, great repair, not so fantastic service for a hassle free experience.

5 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Cathy

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,

Fix Auto Wrexham

Rated 4 out of 5 stars

Quality of work and friendliness of…

Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not started until later in week. Waited a week after repair for paint shop. Without vehicle for exactly 3 weeks.

3 September 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Davies

We appreciate your feedback and are glad you found our staff friendly and the work of good quality. Apologies that the repair took longer than expected. We will review our processes to improve our repair times. Thanks for your patience and taking the time to leave a review.

Rated 5 out of 5 stars

I was blown away with the service…

I was blown away with the service provided they collected the vehicle from Conwy text message every day with the progress deliverd back.
They repair was faultless.
The cost for the repair was way less than other quats
What an absolute pleasure to deal with such a professional company.

21 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Clough

Thank you for taking the time to leave us a five star review. We are pleased to hear you were impressed with our service, the daily updates, and the flawless repair. Your kind words will be passed on to our team.

Rated 5 out of 5 stars

Great customer service in all areas!

Great customer service from all the members of the team, immaculate work repairing the car, communication throughout was excellent. Could not recommend Fix Auto Wrexham enough for any work! Many thanks!

21 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Vaugh

Thank you for sharing that you had such a positive experience with our team and the repair work. We appreciate your kind words regarding our communication. Thank you for recommending us and taking the time to leave a review.

Rated 5 out of 5 stars

Was contacted within 24 hours of them…

Was contacted within 24 hours of them being informed I needed help. Date fixed easily. When I arrived seen to immediately and everything explained. Replacement car was clean and again everything explained clearly. Timescale was given for repairs but car was ready before and they delivered to my home address repairs perfect very pleased with job and service

7 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Brookfield

Thank you for taking the time to leave us a review and sharing your positive experience. We are so pleased to hear that you were happy with our prompt communication, efficient service, and the quality of the repairs. Your kind comments will be share with our team.

Rated 5 out of 5 stars

I found Fix Auto Very Good

I found Fix Auto, very good, kept me informed along the way, dropped courtesy car off at one place of work and exchanged my car back at my other place of work. Also fixed another bodywork problem I had which was not on insurance claim, and gave me a very reasonable quote.

31 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Tracey

Thank you for taking the time you leave a review and share your positive experience. We appreciate you highlighting our communication, courtesy car service, and reasonable pricing for the additional repair. Thank you for your kind feedback.

Rated 5 out of 5 stars

Helpful and caring

Very helpful in correcting a fault. Great service when delivering a courtesy car and delivering our repaired car.
Would thoroughly recommend them

10 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Miles

We appreciate your recommendation and are pleased to hear that we were helpful in correcting the fault and with the delivery of the cars. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service

Great service. Did a lovely job touching up my Skoda Enyaq paintwork under their lifetime warranty. Easy to contact and pleasantly helpful staff.

9 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Martin

We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you were pleased with the service and helpful staff. Thank you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I arranged my repair through the insurance, they managed to get me in super quick with very little wait list compared to other garages. They have done a superb job on the car it looks like new considering the damage to it was so bad. Left my car looking like it did on the same day I bought it. They even dropped my car off at home once repairs were done, so pleased with everything. Thank you so much 😊

1 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Beth

Thank you for taking the time to leave a review and share your positive experience with our service. We appreciate your kind words regarding our quick scheduling and the quality of our repairs. It's good to know that you were pleased with the results and the convenience of our drop-off service.

Rated 5 out of 5 stars

Arranged through car insurance

Arranged through car insurance. Service was excellent throughout, and the standard of workmanship outstanding. My car was returned to me vacummed and washed. Recommended.

26 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Iola

Thank you for taking the time to leave us a five star review. Your kind words will be shared with our team.

Rated 5 out of 5 stars

Arranged through my car insurance.

Arranged through my car insurance.. My car was collected and delivered back. The parts took a awhile to get but they text me a few times a week with updates.

19 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms. Elliott

We appreciate you taking the time to share your experience. We are pleased to hear that your car was collected and delivered back to you, and that you were kept updated on any parts delays.

Fix Auto UK

Rated 5 out of 5 stars

Superb, Quality repair work, with constant updates.

Arranged through our Insurance company following an accident. They were superb throughout. Collecting and returning the car to the car rental company, so we were never without a car. Constant updates to the repairs. On return you could tell this was a top quality repair by tem. Highly recommended.

12 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Seymour

We are pleased to hear that you were pleased with the service provided following your accident. We appreciate your kind words regarding the collection, updates, and quality of repairs. It's good to know you highly recommend us and we will share your comments with our team.

Rated 5 out of 5 stars

Quality service

Great service from Fix autos,
Richard and the guys were so helpful.
Definitely recommending to friends and colleagues
Thank you Richard

11 June 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Evanson

We are pleased to hear that you found our service great and the team helpful. We appreciate you recommending us to your friends and colleagues.

Rated 5 out of 5 stars

I'm so very pleased with this…

I'm so very pleased with this company.there excellent.from picking my car up.at the time they said.and keeping me informed as to what was happening with the repair. I can only say.there a very professional family business. And the work on the car was 100%

5 June 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Ms. Atherton

We are very pleased to hear you had such a positive experience with our services. It's great to know you were happy with our communication and the quality of the repair work. Thank you for your kind words and taking the time to leave us a review

Rated 4 out of 5 stars

Ok….

Used fix auto as insurance company provided them. Repair work to quarter panel and rear bumper is ok but over spray on rear door will need to be polished out. Not ideal.

27 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Limacher

We appreciate your feedback and are glad the repair work met your expectations. We're sorry to hear about the overspray on the rear door and will address this to improve our service.

Our Wrexham branch have made an attempt to contact your in relation to the overspray but have not received a response. If you would like to get in contact with them we'll get this situation rectified for you.

Rated 5 out of 5 stars

insurance repair

the service from start to finish was excellent , a young man called Morgan , very professional at his job , came to my property to finish the work on my vehicle was excellent , I can only praise you all for an excellent job .Thankyou, P Harding .

19 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We appreciate your kind words, and for you taking the time to write a 5-star review! We are pleased to hear you had a positive experience and that you were pleased with the service provided. We pride ourselves on our customer service and are please to hear we met your expectations.

Rated 5 out of 5 stars

You provided a prompt and professional…

You provided a prompt and professional service, you gave me regular updates on the repairs to my car and provided me with a car whilst you repaired my car. The car came back clean and tidy and the repairs were A1. I could not tell that the car had been repaired. Thanks for doing such a great job that was professional and prompt.

9 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Mr. Ford, thank you for your kind words and 5-star review. We are pleased to hear that you were happy with the service you received. We strive to provide our customers with a seamless and positive experience, from the initial contact to the return of their vehicle. We are pleased that we met your expectations and that you were pleased with the quality of the repairs.

Rated 5 out of 5 stars

Excellent repair to 2 new doors

Excellent repair to 2 new doors. Had an issue with keyless entry malfunction when I picked up the car, which was resolved swiftly. No complaints..

7 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave a 5 start review. We are pleased to hear you were happy with the repair to your doors. We appreciate you bringing the keyless entry issue to our attention and are glad it was resolved quickly. We strive to provide excellent service and are happy to hear we met your expectations.

Rated 5 out of 5 stars

Very satisfactory

Very professional. Very transparent. Good service. I was kept informed at regular intervals of the work progress on my car. Staff both at the call reception (Lauren) and the delivery driver (Roy), were polite, efficient and friendly. Job completed to a good standard. I received a spotless courtesy car. Also when my own car was returned to me after repair, it appeared very neat and clean.
Thank you, mych appreciated.

14 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a 5 star review. We are pleased to hear that you had a positive experience with our service. We strive to provide our customers with transparent communication and a seamless repair process, and we're glad that you were pleased with the regular updates, the courtesy car, and the quality of the repair. We value your feedback and will share it with our team.

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